Ray Martino Email & Phone Number

Irvine, California, United States

Expertly managed a diverse portfolio of 275+ concurrent projects, collaborating closely with high-volume residential photovoltaic contractors. This multifaceted role involved acting as a dynamic intermediary between contractors, customers, and dedicated sales representatives, resulting in the successful completion of over 1,500 solar projects, each achieving Permission to Operate (PTO).Championed Customer Success management, spearheading the development of post-site evaluation solutions to empower our internal sales team. Served as a technical liaison, fostering seamless communication between the sales department, customers, and installer partners.Drove the implementation of agile process improvements, significantly enhancing the overall efficiency of our team and department. Committed to optimizing project management processes and heightening customer satisfaction.Directly involved in the creation of change orders, meticulously reviewed site evaluation results, and scrutinized photovoltaic plans to ensure precision and error avoidance.Collaborated with roofing contractors to obtain project quotes and expertly reviewed scope of work, concurrently coordinating with solar installers to guarantee customer satisfaction.

Anaheim, California, United States

Coordinated to find a solution to a constant 200-project pipeline across the United States. In charge of high risk / high profile property damage projects as unique Project Manager in this unit. Dealing with customer service representatives, upper management follow ups, legal team coordination, sensitive case filing, high cost contracts, insurance companies disputes and highly escalated homeowners.

Anaheim, California, United States

Managed pre-installed projects with electrical and / or roofing issues. Took more than 195 disqualified projects to installation and commissioning.

Torrance

• Managed photovoltaic projects for multiple EPC (Sungevity, Lennar and SunPower) partners from site assessment, through designing, permitting, installation until final inspection. • Coordinated with a team of 250 employees among superintendents, electricians, roofers and installers the development of projects assuring quality standards. • Developed reporting for internal purposes and for EPC partners to provide daily project status and ETAs. • Worked with accounting and procurement to develop and implement processes to effectively track project expenses.

Torrance, Ca

• Led and executed reviews of solar project contracts. Focusing on content integrity, economic value, and solar system electrical production.• Provided solutions to keep projects on track to meet installation targets.• Executed Quality Control feedback loops on sales and field performance metrics.• Collaborated with sales and design departments to improve processes and training.• Acted as subject matter expert to support the creation of training documents as required.• Researched and validated financing and utility requirements for solar contracts

Torrance, Ca

• Analyzed residential photovoltaic solar systems validating profitability, customer savings, sales commission, solar energy production, site analysis, system design, and overall project integrity.• Managed photovoltaic solar projects:o Advising sales representatives to make each project profitable for the company.o Collaborating with customer services to gather important documentation to improve project promptness.o Supporting solar designers to obtain the most optimal energy production for every project.

Torrance, Ca

-Managed field marketing database. Adding, editing and connecting efficiently multiple systems with data of 250 employees. Systems included are: Formstack, Salesforce, CRM, Velocify, CRM and Excel.-Managed marketing inventory. Purchasing, distributing and recording diverse marketing materials that support our teams in all California and New York.-Contributed with events team to find and contact events to schedule our field marketing team to promote our company.

Torrance, California

Full time security guard, monitoring closed circuit television and keeping outside and inside surveillance of the company facilities.Control of electrical and fire alarms and preventing job accidents.Guiding and escorting customers and employees on their easy access to the facilities offices.

Translating and interpreting, from English to Spanish, the Hawaiian Gardens' Bulletin monthly edition.

Serving as a professional waiter at one of the most important restaurants in Barcelona. Providing dinning service and communicating with people in diverse languages.

Bachelor Of Science, Marketing - Management Information Systems

Bachelor of Science: Marketing Bachelor of Science: Management Information Systems

Associate Of Arts, Business Administration

Bachelor of Arts: Business Administration (Graduated with Honors)