Ray Morrow Email & Phone Number

Lakeland, Florida, United States

Coordinated “No Script” reviews with numerous pharmacy supervisors to ensure all No Scripts are recovered and scanned in appropriately. Assisted with Know your Customer (KYC) regarding Publix Pharmacy Managers. Provided assistance in all Pharmacy Incidents working with the Pharmacy Incident Response Team (PIRT). Work with Compliance Investigations Manager regarding Pharmacy and lost controlled substances matters. Instrumental in establishing and maintaining the Compliance Programs Investigations Log (CPIL), which tracks, monitors and coordinates all Compliance Programs’ investigative matters with other Publix departments (i.e., HR, LP, CQA, etc.) as well as all Ethical matters. Assisted in coordinating, developing and establishing the Corporate Compliance & Records Management’s Mission, Vision and Values statement. I have been instrumental in the development of the compliance investigative programs and their ethics program. I maintain direct coordination of all Compliance investigative matters under the Compliance Department's umbrella.

Conducted compliance related investigations and prepared documented investigative reports involving matters such as, Protected Health Information (PHI), Personally Identifiable Information (PII), Payment Card Industry, confidential and sensitive data loss, conflict of interest and pharmacy matters. Assist in conducting all Data Incident Responses working with the Data Incident Response Team (DIRT). Assisted with the Compliance Pharmacy’s yearly audit.

Middletown, Pennsylvania, United States

Direct supervision of the PTC’s Compliance Program that includes the Office of Special Investigations, the Office of Audit and Advisory Services and the Toll Revenue Systems Audit Department. Authored the PTC’s Business Conduct Guidelines “BCG’s”, developed and delivered BCG and Ethics training for all PTC employees and outside business partners (i.e. contractors, suppliers, vendors etc.)Initiated a workman’s compensation and sick and accident investigation program to identify and address fraudulent claims. Initiated and authored a Business Partner Review Due Diligence program to ensure that all business partners were properly vetted to allow the PTC to conduct clean business. Monitored the PTC’s Strategic Plan and updated the CEO and COO of all internal departments’ progress in meeting their established goals. Served on the PTC’s Policy Review Committee, which was responsible for reviewing, updating and eliminating all existing PTC policies and establishing a new process for introducing any new policies. Established and chaired the PTC’s Workplace Violence Committee authoring a new program, establishing emergency response procedures and developing a workplace violence training program to educate and train all PTC employees on how to appropriately address any workplace violence scenario. Established the PA Turnpike's PTC 101 program. This was a five week course that met once a week and was intended to introduce community leaders, business leaders, educators, politicians an others. Each week different department representatives would educate the class on their particular roles and responsibilities within the PTC. This program was extremely successful in educating community leaders of how PTC operates and was a success in public relations with in the community.

Middletown, Pennsylvania, United States

Provided management oversight of all internal investigations. Established a new investigative process that included new investigative document requirements such as; Investigation Mandate, Work plan, Record of Interview, Data Collection Request and Investigation Report. Authored the first ever Pennsylvania Turnpike Commission’s Investigation Manual.

Munich, Bavaria, Germany

Conduct cost efficient compliance investigations and monitor their related expenditures, in US, Canada, South America, Europe, and Russia. Ensure data collections are appropriate and cost efficient. Prepare pre-planning and investigative workplans. Establish scheduled timetable of investigative activities. Conduct extensive document reviews and interviews of witnesses and subjects. Prepare quality reports of investigation with recommendations for appropriate disciplinary action to be considered by executive management. Conduct compliance risk assessments for Siemens Business units. Work cooperatively and transparently with Siemens Compliance Legal Counsel and all Siemens Business Units. Train and mentor less experienced Siemens Compliance Investigators. Regulatory Affairs • Worked with federal and state regulatory agencies to ensure compliance in all matters associated with Siemens Healthcare Sector. • Worked federal and state law enforcement agencies regarding investigations involving Siemens Business Units.

New Cumberland, Pennsylvania, United States

Selected for a newly created position providing security oversight for this 2500+-Employee Company with 6 casinos in 5 states. Built and developed the company’s new Corporate Security Department from the ground up to ensure compliance with all applicable state mandated regulations, including monitoring, assessing, and providing corrective mechanisms to protect company assets, limit corporate risk from security failures, and ensure personal safety of employees. Provided direct oversight of the company’s executive protection unit. Responsible for 300 employees. Regulatory Affairs • Worked with state regulatory agencies and state law enforcement agencies to ensure compliance in all matters associated with the casinos, employees, and customers. Corporate Security Department – Organizational Leadership & Human Resources • Authored job descriptions, structured pay rates, recruited/hired employees, and created crisis response and emergency evacuation plans. • Successfully incorporated the new department in working cooperatively with other departments. Security Training • Significantly reduced complaints regarding Security Officers and their handling of sensitive situations – thus reducing litigation costs – by providing comprehensive training. • Developed a thorough training program for all Security Officers, Supervisors, and Managers, and a training program for crisis response/emergency evacuation plans. Security Enhancements & Investigations • Initiated and put in place new physical security enhancements for hotels and casinos. • Reduced manpower costs 30% at the Mountaineer Casino. Conducted an extensive review of security posts and their specific functions and eliminated several security posts and replaced them with permanent structures. • Oversaw and reported investigation results to the CEO, in-house legal counsel, and the Board of Directors; several investigations revealed over $200K in missing or stolen funds.

Pittsburgh, Pennsylvania, United States

In charge of all FBI operations in the Pittsburgh Field Office – responsibilities were expansive and included major investigative initiatives (including international/domestic terrorism), counterintelligence, cyber and computer crimes, national infrastructure protection issues, weapons of mass destruction coordination efforts, public corruption, white collar crime, civil rights matters, organized crime, crisis management, and international money laundering investigations. Developed strategic plans for major events and crisis situations and oversaw financial/administrative functions (e.g., multimillion-dollar budgets, records management, HR, facilities management); also prepared and led the Pittsburgh Division through a comprehensive inspection process. Top-Ranking Performance & Awards • Consistently ranked “Extraordinarily High” in regular internal audits; noted for strong ability to mobilize work force as measured by number of arrests, indictments, loss prevention, forfeitures, and criminal organizations dismantled. • Received numerous awards from FBI, DOJ, various law enforcement agencies and community groups. Briefings, Government/Media Relations & Public Speaking • Demonstrated excellent communication skills during television, radio, and written press interviews and briefings, including a live national CNN interview. • Held detailed briefings with Congressional leaders, State Governors, Foreign Heads of State, and State/Local law enforcement leaders. • Selected as keynote speaker at the Western College graduation ceremony and at numerous functions held throughout various communities. Task Force/Board Appointments • Led the Regional Terrorism Task Force Executive Board and served on the Federal Executive Boards of Western Pennsylvania and New York City.