Ray Saunders Email & Phone Number

Washington D.C. Metro Area

- Foster a customer-centric environment whereby team members are accountable for delivering an exceptional customer experience and exceeding customer experience metrics (Sales, NPS, etc)- Build and sustain a diverse team of talent who successfully and consistently deliver on the CLEAR objectives related to security, service, and sales.- Provide leadership and direction to station employees so that individual &/or team duties and responsibilities clearly align with the organization’s mission and goals.- Development and maintain relationships with all airport stakeholders to include local TSA, airline and station leadership.- Responsible for the team’s complete comprehension and unwavering adherence to operational/security procedures, laws, regulations and company directives in order to effectively execute our commitment to security, manage risk (organizational and member), fulfill operational and compliance requirements.

Washington D.C. Metro Area

- Collaborate with leadership to assess sales and service opportunities on regular basis in order to identify strengths and opportunities and grow CLEAR’s membership base.- Consistently demonstrate adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security.- Acquire responsibilities of supervisors in their absence and oversee operations.- Create positive customer experience for all travelers in airport.- Drive membership enrollments through engaging travelers and educating them about benefits of CLEAR.

Washington D.C. Metro Area

- Consistently demonstrate adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security. - Create positive customer experience for all travelers in airport.- Drive membership enrollments through engaging travelers and educating them about benefits of CLEAR.

Alexandria, Va

Responsible for checking in and out $100M of ticket inventory for a clientele of 140+ ticket brokers.● Maintains filing system for special orders; orders parts missing from stock items; tracks overstock items using POS(Point of Sale) system.● Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments toverify information against bills of lading, invoices, orders, or other records.Assure customer satisfaction levels for service delivery, systems, and installation are met or exceeded throughoutassigned territory.● Maintain direct relationships with clients and customers by providing support, information, and guidance. Participatewith Sales, Systems, Service and Support associates at various levels to develop account strategies and action plansthat contribute to the overall success of DTI Management.● Receives and unloads items received, checking items against invoices and print out.

Played professional football as a Linebacker/Defensive End in several places, leagues and organizations.

Marion, Ohio, United States

● Demonstrated proficiency and in-depth knowledge of all products offered.● Developed and implemented in regular team building exercises.● Assisted customers and maintained visual merchandising for specialty retailers.● Opened stores and assisted with stock maintenance and periodic inventory counts.

Marion Ohio

Complete physical activities with kids (Gym, Outside, etc). Arts and Crafts Activities with kids.Feed and provide water for kids along with supervising children for safety.