Conduct and lead internal audits for Quality Management System, and Business Continuity Management System standards on monthly basis.Maintain ISO Standard certifications (ISO 9001, ISO 22301, ISO 27001). Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment and ensure staff compliance to procedures and policies.Conduct awareness and training sessions for all staffs to improve organization culture.Maintain customer satisfaction and ensure company’s services are delivered at the best level and address complaints using critical thinking to break down problems, evaluate solutions and making decisions.Enhance and improve work processes.Lead investigation Team to resolve work conflicts through Analyzing related findings as Investigation Committee VP.Set appropriate disciplinary actions, and ensure implementation of corrective actions.