Rayana S. Email & Phone Number

California, United States

San Francisco, California, Us

After I earned my Certificate in Predictive Analytics at UCI (2021), I took an opportunity in Community Health to continue to work in an area I am passionate about. My team, Proactive Safety ML, uses heuristics and machine learning to reduce harm for our users on twitch.tv. We work closely with Trust & Safety Ops, Legal, Law Enforcement, and other teams across the business to protect our Community.

San Francisco, California, Us

I was the sole TPM in the Client Platforms organization and as it grew in size and evolved into Product Core Engineering, we hired 2 more TPMs along the way whom I managed. Product Core Engineering (PCE) includes multiple departments including Browser Clients, Native Mobile App teams, Mobile Web, TV Apps, API teams, and Identity teams. I report directly to a VP of Engineering.- Manage Roadmap Planning Process for PCE by working with Directors, Engineering Managers, and Product Managers on creating a consistent process to track roadmap items.- Assist teams on a project-by-project basis to help with launches by planning timelines, communicating dependencies, and assessing and mitigating risk.- As part of Twitch's TPM Leadership Team, I collaborate with other members to help empower all TPMs to grow by setting standards and creating frameworks for success

San Francisco, California, Us

One of my accomplishments has been to help launch Twitch Studio, Twitch's broadcasting software, through closed and open public beta by managing dependencies and optimizing processes for the team.

San Francisco, California, Us

The client platforms org at Twitch includes Browser Clients (Web), Mobile Web, Native Mobile Apps (Android & iOS), and the Twitch Desktop App. At a high-level, some of my responsibilities as a TPM for Client Platforms include:- Working cross-functionally across the business to determine, negotiate, and track program dependencies- Running and optimizing team meetings, and helping to onboard new team members to internal processes- Recognizing gaps in knowledge sharing and implementing scalable, meaningful methods of communicationI deal with a lot of ambiguity and figure out the best way to solve problems based on my years of experience, prioritizing business impact, and reading the customer. I am an independent contributor that moves teams through influence and trust.

San Francisco, California, Us

As the Technical PM for Curse's YouTube MCN, Union for Gamers, I ensure processes and projects are documented for posterity, maintain our roadmap, and keep the team abreast of production releases and updates to our product. With my familiarity in digital marketing and analytics, I conducted an SEO audit of unionforgamers.com and spearheaded an off-boarding plan for orphaned and deprecated pages, while improving metadata for Social. I regularly gather feedback from team members and incorporate it into existing processes to optimize our workflow.- work in a distributed team environment to establish agile practices, manage JIRA & Confluence, conduct actionable retros, measure sprint and kanban progress- triage Customer Support requests for feature functionality and bug tracking for unionforgamers.com- onboard and manage UX Designer to design interfaces for internal and external tools that leverage Twitch & YouTube data- collaborate across business units, Tech Lead, VP of MCN, and MCN Customer Support Manager to roll out an action plan to onboard 12k MCN partners onto Amazon's Tax system. This process involved creating an interface to collect data from past and existing partners, testing edge cases, creating branded html-formatted emails, and updating all existing partner contracts. I personally helped with the aforementioned items, including manually testing use cases, creating the emails, introducing a tracking pixel for the emails so we can have visibility to email opens and clickthroughs, creating end-to-end flow diagrams and regularly communicating to all parties involved.- conduct user acceptance testing and find ways to track & report user test cases, advocate for automation testing- facilitate in the integration of Curse systems into Twitch & Amazon

Huntsville, Al, Us

Curse, a leading global multimedia and technology company focused on content and products specifically for gamers, has been acquired by Twitch in August 2016. Read more about it on the Twitch Blog: https://blog.twitch.tv/twitch-and-curse-8ae2b20acf91

Philadelphia, Pennsylvania, Us

As the Technical PM for BHLDN, I ensure that projects technical in nature are completed efficiently. I leverage my background in Web Development and QA to understand business goals from merchandisers, buyers and marketing, and translate them into technical requirements for third-party web developers and IT. I analyze the scalability of existing processes and look for ways to automate the ordinary so we can move onto the extra-ordinary.- Projects I've delivered:-- Launching a mobile-friendly responsive site for bhldn.com-- Creating abandoned cart and low-inventory trigger emails-- Automate checkout process and product copy for items that are on drop ship-- Conduct user testing- Directly manage:-- Technical Content Producer, whose responsibilities include maintaining front end content and coding marketing emails for bhldn.com-- Web Producer, whose responsibilities include activating products on bhldn.com and the timely deployment of promotions and marketing emails

Philadelphia, Pa, Us

Enact testing strategies for quality assurance of anthropologie.com and anthropologie.eu, in conjunction with URBN IT QA.- report risks with releases, and work with tech leads and product owners to assess and prioritize bugs for the upcoming sprint cycle- support both our scrum and kanban teams on releases throughout the SDLC, and communicate any blockers for testing- budget for QA tools, training, and resources- teach available toolset: GeoEdge location proxy service, Litmus email testing, Browserstack for localhost testing

Gb

I've temporarily relocated to Anthropologie's London office to continue to help with:- the transition of our Ecommerce platform onto ATG- troubleshooting localization bugs with date formatting, UK English, and currency; analyzing UX challenges for German site- bridging relationships between Anthropologie and URBN IT in Europe and North America- supporting the web production process through managing a Web Producer- teaching available toolsets: Splunk monitoring, RichRelevance cross-sell engine, Fred Hopper on-site search, Scene 7 ecatalog services, ATG BCC product catalog systemIt's been quite a privilege to help the team from the ground up, learn about our international business, and assist in analyzing the technical impact of our global business strategies. I still love working with code and my current responsibilities are similar to those I've had while @Anthropologie US, but on a more global scale.

Philadelphia, Pa, Us

- coordinate release planning with Anthropologie Europe; helped with their site re-platform onto ATG- juggle multiple technically complex projects on a day-to-day basis- scope out functional requirements from various intra- and inter-brand teams- develop strategies for sustainability in workflow and code management- assess and prioritize tasks based upon changing requirements, report its effects to stakeholders, and develop risk mitigation plans- take ownership of areas where there is ambiguity among teams to help coordinate deploys to production and contribute to improving processes- work under tight deadlines and high pressure, ensuring that all team members have their concerns assuaged and addressed- liaison with third-party vendors for site integration and implementation- contribute to a positive and grounded environment- stay up-to-date on web technologies, performance, and best practices- directly manage QA Analyst

Philadelphia, Pa, Us

- 4+ years of ATG Commerce experience.- manage QA Analyst and Jr. Developer- work in a team environment to maintain and develop features for anthropologie.com on a timely basis through user testing and analyzing metrics reports- collaborate w/third-party vendors to implement new shopping functionality on the site and enhance marketing emails

Philadelphia, Pa, Us

Brooklyn, Ny, Us

Converting bits-and-bobs and time machines into wearable trinkets.

Philadelphia, Pa, Us

- Create and maintain web-based applications for the intranet and jenkinslaw.org using PHP and MySQL- Teach Intro to HTML and Web Design class to staff and patrons- Train and supervise Web Assistant- Create images, logos, ads with Photoshop for use on website and paper media

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Certificate, Predictive Analytics

Compt Sci/Ist

Art/Digital Media