Michael Tyson Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

Menlo Park, Ca, Us

Menlo Park, Ca, Us

Data Specialist in Community Operations, helping to build data and tooling solutions to improve reporting and analytics capabilities in support of Community Operations' mission to create a safe, inclusive community by minimizing bad experiences and when people have bad experiences solving them well and in a timely manner.

Worldwide, Oo

Data-driven Intelligent Customer Interactions – Automotive Manufacturer Client- Led development of business and technical requirements for data consolidation and data warehousing implementation (Hadoop data lake)- Led current state maturity assessment, conducted client interviews, gathered use cases, developed requirements- Hosted client workshop to gather requirements, pain points and develop implementation plan (100+ attendees)- Led business process improvement project to document current state processes in digital marketing, gathered pain points, developed future state processes and created improvement initiative implementation plan Activity Based Costing Implementation – Financial Services Client- Led team that leveraged SAS Activity Based Management (ABM) and QlikView to allocate costs to specific activities performed based on consumption-based metrics to provide cost allocation and reporting- Lead model training, design and development of cost model, driver selection, and final validation

Worldwide, Oo

- Developed Tableau-based Data Visualization Tool to access, calculate, and compare key performance metrics - Gathered requirements for improved process to leverage all customer supplied data (EDI document processing) - Documented valid data sources and gaps (databases and tables) to leverage in future client engagements

Mclean, Va, Us

Personnel Support Study (Nov 2011 – Aug 2013) - As lead, developed/executed process to define tasks and personnel proficiency levels - Scheduled/facilitated data collection, created customized data collection tool, and data visualizations - Developed Personnel Development Plans and customized training curriculum - Managed Access-based Personnel Database and Metric Reporting Tool - Provided periodic updates to leadership and stakeholders, up to Executive LeadershpiInformation Technology Cost Modeling (Nov 2010 – Nov 2011) - Developed service costs for IT services provided to customers across the National Capital Region - Generated and disseminated eBills and estimates to customers - Identified need and developed models for SQL-based Cost Model to manage all costs and bills - Updated process diagrams of annual Cost Modeling and Bill Generation ProcessesData Visualization Tools (June 2010 – Nov 2010) (Adobe Flex) - Leveraged experience to lead development of data visualization tools to provide clients a customized resource to identify and compare key metrics and supporting data - Utilized custom XML code to house back-end data and enable automatic updatesCapability Based Assessment (CBA) (Aug 2009 – June 2010) - Compiled/analyzed data, developed recommendations and provided input to final report - Developed data visualization tool to illustrate study findings, allowing drill-down view of data from multiple perspectives - Presented data visualization tool to Executive Leadership

Falls Church, Va, Us

- Created Excel based, Macro-enabled, cost model for customer contract - Developed Independent Cost Estimates for customer projects

East Aurora, New York, Us

- Designed, programmed, and tested computer programs, chips and models for products - Identified need, designed and built a tool to more conveniently and accurately measure decibel output of products, making the end product safer for the user.

Bethesda, Md, Us

- Wrote Java Graphical User Interfaces (GUI) and other java applications - Combined Geolocation data/messages from multiple sources and developed GUI to share info - Assisted in installation and documentation of circuit boards for integrated multi-core sonar system

Master'S Of Information Systems Management, Business Intelligence And Data Analytics

Bachelor Of Science (B.S.), Electrical And Computer Engineering