Rayane Ribeiro

Rayane Ribeiro Email and Phone Number

Senior Specialist, Insights and Strategy Delivery, NPS Prism @ Bain & Company
São Paulo, Brazil
Rayane Ribeiro's Location
Belo Horizonte, Minas Gerais, Brazil, Brazil
Rayane Ribeiro's Contact Details

Rayane Ribeiro work email

Rayane Ribeiro personal email

n/a
About Rayane Ribeiro

Specialist with solid experience in the SaaS Industry. Skilled in Customer Success, Business Consulting, Analytics, Public Speaking and Bilingual Communications. As an Engineer I have experience applying critical thinking in the context of problem solving and I really enjoy the ride doing that.

Rayane Ribeiro's Current Company Details
Bain & Company

Bain & Company

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Senior Specialist, Insights and Strategy Delivery, NPS Prism
São Paulo, Brazil
Website:
bain.com
Employees:
22539
Rayane Ribeiro Work Experience Details
  • Bain & Company
    Senior Specialist, Insights And Strategy Delivery, Nps Prism
    Bain & Company
    São Paulo, Brazil
  • Bain & Company
    Senior Specialist, Insights & Strategy Delivery, Nps Prism
    Bain & Company Sep 2024 - Present
  • Nexti.Us
    Customer Intelligence
    Nexti.Us Jan 2023 - Oct 2024
    Responsible for ensuring the tasks or events are carried out successfully by working with all relevant stake holders to bring together resources, information, and services. Leading projects related to strategic planning, market intelligence, competitive intelligence, and quantitative analytics.Daily routine supported by project management, CRM and data presentation tools (JIRA, SalesForce, Tableau, Hubspot, PowerBI, Microsoft Planner...)
  • Nexti Soluções Inteligentes
    Customer Intelligence Analyst
    Nexti Soluções Inteligentes Aug 2020 - Sep 2021
    Belo Horizonte, Minas Gerais, Brasil
    In this position I was focused on serving strategic accounts and monitoring projects involving Nexti and Neoway services. I led the provision of new services that were responsible for an increase of more than 50% in revenue in 2021. Considering that I was responsible for:-Ensure customer engagement using the SaaS platform-Generate relevant insights for different types of business-Develop intelligence and consulting projects involving different areas between Nexti, Neoway and the client-Build and implementation of new Market Intelligence services, working with strategic and operational data collection, developing solutions and conducting relevant deliveries for decision making. During this period, he contributed to important projects for clients such as Nestle, Fundação Dom Cabral, Localiza, Falconi and Hermes Pardini.
  • Nexti Soluções Inteligentes
    Customer Success Analyst
    Nexti Soluções Inteligentes Jun 2019 - Aug 2020
    Belo Horizonte E Região, Brasil
    Responsible for analyzing and structuring daily databases;• Creation of reports and dashboards to encourage decision-making by management areas (daily use of Excel, PowerBI and PowerPoint);• Conducting meetings to present results, indicators and project monitoring;• Conducting market studies and research and monitoring competitors for feasibility and implementation studies.• Data collection to create monitoring analysis and generate insights to encourage decision-making.• Responsible for internal alignment between Nexti and Neoway teams to update on projects and customer demands and raise improvements in weekly actions and strategic planning to ensure the best customer experience;• Responsible for designing and delivering on-site and remote training and creating customized manuals;
  • Prefeitura Municipal De Ipatinga
    Internship
    Prefeitura Municipal De Ipatinga May 2017 - Jun 2018
    Ipatinga E Região, Brasil
    Responsible for project review, surveys, measurements and budget worksheets for public works.Throughout the year we worked directly with management of outsourced teams for various reform activities in schools, health units, hospitals and public buildings. And with great pride, in addition to these various reform services, we delivered 8 new finished buildings.

Rayane Ribeiro Education Details

Frequently Asked Questions about Rayane Ribeiro

What company does Rayane Ribeiro work for?

Rayane Ribeiro works for Bain & Company

What is Rayane Ribeiro's role at the current company?

Rayane Ribeiro's current role is Senior Specialist, Insights and Strategy Delivery, NPS Prism.

What is Rayane Ribeiro's email address?

Rayane Ribeiro's email address is ra****@****.com.br

What schools did Rayane Ribeiro attend?

Rayane Ribeiro attended University Of Chicago, Universitat Politècnica De Catalunya, Centro Universitário Do Leste De Minas Gerais (Unilesteoficial), College Of Lake County, Puc Minas.

Who are Rayane Ribeiro's colleagues?

Rayane Ribeiro's colleagues are Alma Fuentes Arzubide, David Brenman, Jack Estelle, Soham Gupta, Karl Zimmermann, Nitishah Bhudia, Dylan Young.

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