Rajath Bhat Email & Phone Number

Bangalore Urban, Karnataka, India

- Co-ordinated with Financial Advisors and Lawyers over eight weeks to issue a Debenture Certificate worth $144k to investors;- Regularly filed reimbursements on the CEO's behalf, organizing ~50 invoices per month- Hired, trained, and mentored a Senior Office Administrator for the company;- Participated in hiring for three other positions by screening and interviewing 14 candidates on the CEO’s behalf;- Set up a process to award personalized crystal mementos to employees from their 2nd work anniversary onwards. Twenty-three such mementos have been awarded to date;- Made catering arrangements for a 36-hour internal hackathon attended by 20 employees;- Drafted and published correspondences on the CEO’s behalf; and managed his email and phone calls as necessary;- Scheduled meetings for the CEO; and booked travel tickets and accommodation every 2-3 weeks;- Negotiated with three vendors and procured 30 company T-shirts within the specified budget;- Coordinated with HR for employee onboarding and exit, IT asset management, etc.

India

- Trained as a competitive natural bodybuilder and participated in 2 drug-tested events;- Earned a diploma from the IFFB as a 'Master in Bodybuilding and Fitness Methods';- Coached a family member who underwent a physical injury to exercise every day for 30 minutes. The individual regained mobility in 2 weeks.

India

- Invested and participated in decentralized governance by proposing 2 changes to the community and engaging them to vote;- Submitted 40 Pull Requests in 1 year, closing 12 customer ‘issues’ about the web application;- Maintained ongoing relationships with at least 3 customers at any given time and promoted the application’s features to new customers;

Boulder, Colorado

- Responsible for meeting the computing needs of over 200 business users through proactive and reactive support- Handle heavy workload of tickets by prioritizing and sharing work with team members;- Communicate with various arms of the business to set expectations and deliver quality service;- Incorporate constructive feedback to continuously improve business processes and service;- Technical skills: Active Directory, JAMF Pro, Mac and PC troubleshooting, Data backups and recovery, printer setup and configuration;

Office Of Information Technology

• Provided hands-on technical support to customers involving a wide range of issues: data recovery (Power Data Recovery software), operating system failures (Mac, Windows, Linux), Hard drive and RAM replacement, virtualization issues (VMWare), virus and malware removal, Microsoft Exchange, Microsoft Outlook, workstations, printer configurations, Cisco VPN, etc.• Led the team in providing personable and professional customer service, resulting in a 96% customer satisfaction rate.

• Used Javascript to automate the process of filling forms. This feature applies site-wide to over 400 forms;• Developed a banner that alerts all 31,000 users that the functionality of a feature has changed. Users could then click on ‘Learn more’, or dismiss the alert forever;

Built the following (responsive) sites using HTML, CSS, Bootstrap: https://phyninja.github.io/Instafam/https://phyninja.github.io/Cool_blog_bro/https://phyninja.github.io/Startup_landing_page/

• Provided a high level of customer service to guests, and processed close to $2000 in revenue for the university;• Maintained strong communication with superiors to keep them in the loop about security and maintenance issues in the building;

• Delivered customer service by planning and communicating with team members• Served an average of 400 customers per shift;Successes:• Start of my career;• Learned the meaning of work-ethic from senior employees;