Helping Clients find the right solution for their printing requirements.

Identifying the best solutions for customer applications. Motivating people to be the best version of themselves.Building a brand that fits in every industry vertical.

Service support and training on many CIJ printer platforms. Providing high quality replacement ink and solvents for OEM's such as Domino, Videojet, Linx, Markem-Imaje, Saturn and Surecode printers. Product development and printer platform launch introducing IIMAK's Sure Code printer.

Supporting local customers with Preventative Maintenance and Emergency Equipment repairs. Providing custom material handling solutions for coding and marking. Consumables, parts and service available for many major OEM brands such as Videojet, Markem-Imaje, Linx, Domino and others.

Designed and built a hot wax mixing and dispensing system. Increased production volumes three fold. Supported the Markem-Imaje hot melt product line for Service and Repairs.

Regional Service Manager covering Carolina's, Florida, Georgia and the Caribbean Islands. Managed and mentored ~18-20 technicians in Customer satisfaction, Revenue attainment and maximizing customer uptime. Responsible for P&L, personnel discipline, credit issues and responding to customer demands.

Led a team of over 150 technicians in Customer Service rating, Revenue generation and new Full Service Agreements signed. Built my territory revenue from $24,000 to over $260,000 in three years. Routinely mentored fellow CSE's; assisting with complex printer repairs, field training and repairing customer relationships. Promoted to Regional Service Manager and transferred to Florida late in 2001.

Expert Technician on complex Naval Navigation systems. Electrically Suspended Gyro Navigator (ESGN) is the same navigation system used on the Space Shuttle. Because Submarines don't have any fixed references while submerged, the ESGN system is used to track velocity changes that the boat makes and this information is loaded into the system for location information.

Sold presentation solutions to Private Companies, Government Municipalities and Education verticals. We provided poster printers, overhead &/or video projectors, Kroy and Varitronics machines for marketing, drafting and other applications.