Raymond Chan Email & Phone Number

Brewster, New York, United States

Brewster Ny

•Consistently exceeded monthly sales booking quotas by accurately analyzing current buying trends and leveraging demand to yield maximum returns.•Generated a strong, steady stream of leads through vigorous prospection for new avenues of business, worked within existing customer base to promote comprehensive product and service packages.•Precisely extrapolated territory sales data highlights into concise weekly reports to management.•Developed crucial manufacturing scheduling forecasts on a weekly basis verified through outside sales and marketing feedback ensuring timely delivery to the customer.•Fostered a strict internal specification and drawing database to ensure all products manufactured met or exceeded customer requirements. Mediated difficulties between production group and customer with any discrepancies.•Engaged dynamic post-sale customer feedback through follow up surveys, sought new business opportunities, and expanded on current business.•Championed necessary changes that were identified and resolved from customer issues to the appropriate department heads.•Drove internal team development by hosting training sessions on new processes and procedures.

Hopewell Junction, Ny

•Conducted on-wafer testing of 32 nanometer node devices, meticulously analyzed results to help reveal optimal design paths for improving device performance.•Researched enhancement of transistor efficiency through calculated device size variations to maximize performance based on specific fabrication and material limitations. •Analyzed transistor switching performance based on speed and voltage leakage, determine ideal device sizing for given material and design architecture used.

Poughkeepsie, Ny

•Conducted component failure-tree analysis of current production and developmental server cooling motor drive controllers.•Leveraged knowledge of electronics to physically trace faults on controllers and pinpoint faulty components and failure points.•Conducted intricate modification and repair of controllers through rewiring and/or replacement of surface mounted components. •Validate effectiveness of controller repairs and modifications through software and hardware performance tests.•Developed weekly device fault report to the Research and Development (R&D) department and management team to influence design direction.