Ray Bailey work email
- Valid
Ray Bailey personal email
As a provider of IT services and support I pride myself on giving the best service possible. I’ve always considered IT systems as service tools that need to be running as efficiently as possible, which is where I my skills excel.I have held a number of roles on IT service desks providing support to internal users, external clients and remote users. During my most recent IT role I was solely responsible for the whole of the company’s network and telephony systems. Support included laptops, desktops, printers plus various handheld units including PDA’s & Blackberries.Specialties: IT systems support and project management.
-
1St Line Support AnalystNext Aug 2022 - Nov 2022Leicestershire, England, United KingdomAccept user system issues and queries via telephone or online system.Investigation of issues and provide advice where possible.Escalation issues not able to be corrected by 1st line support. -
Covid-19 Tracing OfficerHays Travel Jul 2021 - Mar 2022Leicester, England, United KingdomMake contact with those who have tested positive for COVID-19 or have been in close contact with someone else who has tested positive. Ensure that each person is aware of the legal requirements regarding self-isolation and that they have the necessary support required.Answer any questions that they may have and give guidance where required.Take inbound calls relating to booking COVID-19 tests or isolation requirements. -
Census Team LeaderOffice For National Statistics Feb 2021 - May 2021Leicester, England, United KingdomResponsible for managing and coordinating the 2021 Census operation in south Leicester to gain maximum return of Census questionnaires. This includes managing two teams totalling 15 field staff. With emphasis on ensuring maximum coverage of the residential population. -
Data, System & Mi AnalystHays Mar 2015 - Feb 2021Leicester, United Kingdom -
Transaction Management PartnerHays Jan 2012 - Mar 2015Leicester, United KingdomAnalysis and correction of financial transactions.Responsible for the production of client invoices, exceeding £100m annually.Production of various reports to track candidate timesheets and expense claims.Provide technical support to clients, candidates and colleagues. Testing of new system development and functions.Training new members of staff in the use of company systems.Development of process instructions for client handling as each comes on board.
-
Corporate Account Helpdesk AnalystHays Jul 2011 - Jan 2012Leicester, United KingdomProvider of IT helpdesk support to 6000+ users including internal colleagues and external clients. Assisted with the implementation of new timesheet and finance system. Logging of issues relating to company systems.Investigation of issues through to resolutions.Testing of new system development and functions.
-
Census CoordinatorOffice For National Statistics Feb 2011 - May 2011Responsible for managing and coordinating the 2011 Census operation in south Leicester to gain maximum return of Census questionnaires. This includes managing a team of 14 field staff. With emphasis on ensuring maximum coverage of the residential population, maintaining existing links and establishing new ones with local community groups and organisations to boost response.
-
Business Support ManagerAlex Reid Ltd Feb 2010 - Dec 2010Provide support to the board and employees of the company. Production of analytical reports and maintenance of company website & webstore.Software & Hardware support to 100+ users over three sites and remote locations.Management of production department.
-
Analyst ProgrammerAlex Reid Ltd Jun 2006 - Feb 2010Development of distribution, purchasing, sales & financial systems.Maintenance of company website & webstore.Software & hardware support to 100+ users over three sites and remote locations.
-
Analyst Programmer / Support ServicesInterchange Group Jan 2005 - Jun 2006Working from home.Providing telephone support for a Service Management package.
-
Agent / SalespersonMutual Clothing & Supplies Ltd Apr 2004 - Jan 2005Door to door collection of customers’ credit payments in regards to financing options for many high street retail outlets.Generation and development of new and existing customer accounts.
-
Part-Time It TutorWinstanley Community College, Leicester Sep 2004 - Nov 2004Construction of a ten-week “Beginner’s I.T.” course covering the basic usage of a PC, including MS Office, Email and the Internet.Tutoring complete novices to understand the issues covered in the course.
-
Support TechnicianLightsout Computer Services Mar 2000 - Mar 2004Development of company’s own software products.Allocation of client queries and faults to engineers, and ensuring resolution within client’s SLA.Training customers in the use of the company’s own and third party products.
-
Analyst ProgrammerSpecialist Business Solutions Feb 1996 - Mar 2000Support of the company's Student Management systems.Development of the products to coincide with government regulation changes.Responsible for upgrade kit production and distribution to be used by either the end user or myself on-site.Training customers in the use of the company’s own products.
-
Data Processing SupervisorPex Plc Jun 1986 - Oct 1995Started as a Junior Programmer within small in-house IT department.Development of manufacturing, SOP & finance systems.Management of department of three.
Ray Bailey Skills
Ray Bailey Education Details
-
Mary Linwood
Frequently Asked Questions about Ray Bailey
What is Ray Bailey's role at the current company?
Ray Bailey's current role is IT Support Analyst.
What is Ray Bailey's email address?
Ray Bailey's email address is ra****@****xxv.net
What schools did Ray Bailey attend?
Ray Bailey attended Mary Linwood.
What skills is Ray Bailey known for?
Ray Bailey has skills like Management, It Service Management, Recruitment Advertising, Networking, Team Management, Sales, Technical Support, Training, Project Management.
Not the Ray Bailey you were looking for?
-
1blueyonder.co.uk -
1thalesgroup.com -
1vectayn.com -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial