Ray Kaimbacher Email & Phone Number

Preston, England, United Kingdom

UK Acoustic Systems are recognised as one of the leading installers of soundproofing and sound absorption solutions nationwide.They have successfully supplied and installed soundproofing solutions for a wide variety of UK companies across all industries and can demonstrate a proven track record with over 30 years of experience. Some of the clients include, Sky, University of London, Premier Inn, Centre Point Tower and Holland Park Villas.Having a proven and strong sales track record, it is the utmost importance to win new business.Using the specialized Barbour ABI provided Data and utilizing all available information, I target projects and companies to secure new business. With a strong focus on the company’s strategy, my extensive experience and knowledge and with the determination to secure and win new business. I constantly strive for success, expansion and job satisfaction.• Generate leads and convert prospective customers into trading accounts• Develop opportunities in target markets with support of marketing & research• Nurturing and developing relationships with key customer accounts• Attending face-to-face meetings with clients• Providing specialist advice on the products and/or services I am selling• International Travelling attending Trade Fairs• Implement new strategies and procedures to maximize company’s strategy

Buckshaw Village, Chorley Pr7 7Dw, Great Britain

GA Pet Food Partners is Europe’s leading private label pet food manufacturer.This position is based at the 200.000 sq ft R2 Distribution Centre in Buckshaw Village, Chorley, UK.Job description: Working on the expansion of the business into the International market.Responsible for new leads, converting them into potential customers and expand the customer base worldwide.Duties:Effectively managing sales and accounts of existing and new customersSetting sales targets per week/month/quarterConstantly focusing on profitability and growthIdentifying new leads and opportunitiesTravelling frequently to Europe and non-European countries to maintain customer service

Runcorn, North West England

Job description: Working in close co-operation with the Head of Operation UK.The Campanile Runcorn is a 53 bedroom hotel with a Bar (50 guests), a Restaurant (70 guests) and a Conference room (30 guests).Overseeing a team of 12 Staff and take responsibility for the smooth running of the hotel,It’s occupancy levels and also it’s profitability. In overall charge of daily operations of all departments.Duties:Effectively managing the daily operations of the hotelSetting sales targets for staff and monitoring them to ensure that they are metManaging and setting room ratesEngaging and motivating staff to do betterConstantly focusing on profitability and growthIdentifying other revenue stream opportunitiesDemonstrating visible operational leadership and management to the hotel staffSupervising the activities of the hotel staff

Genoa, Italy

Hired by the Head Office of Ibero Cruceros Madrid, Spain & Genoa, ItalyTo support the onboard Operation of all four ships mentioned above during their implementation and changes of the new administrative systems. Assisting Administrative Director & Crew Purser with administrational work, payroll, Crew changes, berthing etc…Coordinator between the Head Office and the Cruise Ship,Training & Implementation of a complete new IT software and hardware called SA&PI. This is an inhouse administrative software created by Costa Cruises and has been implemented on all the Ibero Cruceros vessels.Also, set up & preparation of new alignment of ‘Code of Conduct’ for the Company. Implementation and training onboard all ships within the fleet.

St.Kanzian Am Klopeiner See, Carinthia, Austria

Working in close co-operationwith the General Manager / Owner.Management of all documentation as requiredOverseeing all areas of the Hotel:Reception/Front DeskHall PortersHousekeeping departmentService/Restaurant departmentKitchen departmentBanquettes/EventsEtc...Brief description of the tasks:First and foremost, I am assisting the General Manager/Owner in his daily duties in all aspects.Contacting companies, comparing offers, preparing orders for all Hotel departmentsCalculating prices for Menus/EventsPreparing offers, contacting clients, making bookingsOverseeing/Controlling entire Food & Beverage stockChecking the daily sales, closure of all outletsAs Asst. General Manager I am involved in the entire Hotel Operation dealing with revenue & profit calculations etc…Especially during the beginning I was involved in the new built extension and reconstruction procedures. Dealing with companies, making sure deadlines were met and finally to make sure, the new extension was ready for the main season.

Hired by the Head Office of Ibero Cruceros Madrid.To support the onboard Operation during their time in Wet/Dry Dock in Genoa, Italy. Assisting Chief Purser with administrational work, payroll, Crew changes, berthing etc…Working on HR Manuals for Ibero Cruceros,Coordinator between the Head Office and the Cruise Ship,Replacing the Hotel Director during his Absence,Responsible of the onboard Hotel Operation during this period,Coordinating the ship’s needs and contacting Port Agents, Immigration, Customs, Suppliers etc…

Working in close co-operation with the General Manager.Management of all documentation as requiredOverseeing the following areas of the Hotel:Reception/Front DeskHall Porters/Valet ParkingNight ManagerHousekeeping departmentConcierge ServicesMember Club & BarsEtc...Brief description of the tasks:The main focus is, to provide a total guest satisfaction.At the same time, supervising, delegating and co-ordinating all the relevant areas linked to a total guest satisfaction.Make sure that all departments interact and co-operate in the most efficient manner to ensure the highest level of service standards.Preparing of working schedules, holidays etc...Yield ManagementTogether with Sales/Marketing/Reservations/ManagementWe are striving to achieve our targets.Controlling/comparing/budgeting the rates and demographics on a day-to-day basis to ensure to achieve the expected revenues.As acting Asst. General Manager I am involved in the entire Hotel Operation dealing with recruitment/staff training/professional progress program/revenue & profit calculations etc…

Chief Purser - Job description: Management of all documentation required to obtain Ship’s clearance.Maintains contacts with Port Agent in regards of pax/crew on/off, vessels requests and any links to port officials for ordinary matters.Management of Finances, Accounting and Control related to passengers, crew, vessel and office requests as entered in cashbooks supported by relative documents. Full knowledge of contract financial and accounting terms. Control of concession activities in regards of pricing, correct selling procedures to guests and crew, End Of Cruise documentation.Management of accounting and control of on board Silversea centres of revenues as entered in cashbooks such as Tours, F&B services, Medical services, Future cruises, Telecommunications, Business Centers etc.Management of Fidelio set-up, maintenance and reporting in regards of financial and accounting as per above areas and subjects and solely in accordance with instructions received from Shipboard Accounting Office and from IT dept. for technical issues.Chief Purser, as unique centre, collects requests and malfunctioning from users. Management of Company’s cashbooks.Management of on board Company’s funds, relative safekeeping and requests.Management of credit cards.Management of Currency exchange guests and crew.

Concierge - Job description:I am responsible for embarkation, Suite configurations, Shore arrangements, Rental cars, Restaurant/Hotelreservations, Flight bookings and changes, dealing with port agents etc. I am the Head of Department for theFront Desk and responsible for a smooth run of the Reception desk. This job involves basically everything tosatisfy the guests needs.One of my major responsibilities is the handling of complaints, which needs a lot of sensibility. Experience is of course also an advantage in the hospitality industry.Crew Purser - Job description:This position is also known as Crew Manager or HR Manager.I am responsible for 300 crewmembers. I work in close cooperation with our Head Office in Fort Lauderdale and Monaco to ensure the best for our crew. I am handling the accounting, payroll, vacation planning, sign on/off of crewmembers, flight and transfer arrangements, visa issues, etc. Together with all our agents in every port I am arranging embarkation and debarkation.

same

same

M/V Silver WindM/V Silver ShadowM/V Silver WhisperJob description: My position as Concierge onboard the Silversea ship is not to compare with the Concierge position in land based hotels. This position onboard our ships is like a combination of Front Office Manager and Guest Relation Manager. This name has been changed now because Concierge is not the appropriate name for this position anymore. I am responsible for embarkation, Suite configurations, Shore arrangements, Rental cars, Restaurant/Hotel reservations, Flight bookings and changes, dealing with port agents etc. I am the Head of Department for the Front Desk and responsible for a smooth run of the Reception desk. This job involves basically everything to satisfy the guests needs.One of my major responsibilities is the handling of complaints, which needs a lot of sensibility. Experience is of course also an advantage in the hospitality industry.January 2004 – Crew Purser (Silversea Cruises)December 2005 M/V Silver Whisper M/V Silver Shadow M/V Silver CloudJob description: This position is also known as Crew Manager or HR Manager.I am responsible for 300 crewmembers. I work in close cooperation with our Head Office in Fort Lauderdale and Monaco to ensure the best for our crew. I am handling the accounting, payroll, vacation planning, sign on/off of crewmembers, flight and transfer arrangements, visa issues, etc. Together with all our agents in every port I am arranging embarkation and debarkation. I am also taking care of the berthing and organize parties and other events on a daily basis. It is a quite complex job but very interesting.

Tourism Manager, Hotel, Motel, And Restaurant Management

Nvq, Hospitality Supervision - Level 3

Education record

Education record