Ray Lang Email & Phone Number

Greater Minneapolis-St. Paul Area

Worked in the Risk/Controls/Security area as it relates to Cargill’s Unix environment (1000+ servers). • Continued to perform Vulnerability Management and Patch Management to insure that all Unix servers were secure and within compliance.• Managed PowerBroker (provides privileged access) and insured access levels were appropriate to the level of accepted risk.• Supported and enhanced Perl script processes that insured the Cargill Unix environment met standards and was IP compliant (Information Protection).• Led the Unix Security sub-team.• Helped in the implementation of BMC BladeLogic Server Automation.• Deeply involved in ITIL’s Change and Release Management processes.• Provided some support for Oracle Exadata and ZFS Storage Appliances.

Greater Minneapolis-St. Paul Area

Currently working in the Risk/Controls/Security area as it relates to Cargill’s Unix environment (900+ servers). • Helped implement McAfee Vulnerability Management and insured that all Unix were secure.• Managed PowerBroker (provides privileged access) and insured access levels were appropriate to the level of accepted risk.• Supported and enhanced Perl script processes that insured the Unix environment met standards and was IP compliant (Information Protection).• Led a small group that periodically reviewed Remedy Incidents worked on by the larger Tech Support team, and provided feedback to improve the quality. As a result, customer satisfaction was improved.

Greater Minneapolis-St. Paul Area

Worked on a number of projects in the Unix/Linux area. • Involved in the design, operational readiness, and implementation of 4 Veritas Cluster environments (VCS). This allowed the affected Business Unit to grow.• Built a number of Linux servers that hosted Oracle databases at newly acquired remote plants. This allowed the Business Units to run these new plants as they ran existing plants.• Transitioned the support of 50+ Linux servers to a new support team. The new support team now successfully supports those servers.

Greater Minneapolis-St. Paul Area

• Transitioned the support of a subset of Unix servers from the Cargill team to the CSC team (outsourcer). Knowledge transfer and coaching was provided to the CSC team.• Acted as North American Queue Manager and assigned incoming Remedy Incidents to the various members of the Level 2 Operations teams (Windows, Unix, iSeries, and Storage). During this time, defined the Queue Manager role and transitioned it to a co-worker. • Performed financial cost recovery for the Unix supported by DCS (2005-2011).

Greater Minneapolis-St. Paul Area

Responsible for the members of the Level 2 Operations team which worked on Unix related problem tickets (Remedy Incidents). The team consisted of 10-13 members scattered throughout the globe. • Interviewed and trained potential new members.• Insured proper processes and documentation were in place so that the team operated smoothly. During this period the environment consisted of 400+ servers (HPUX, Red Hat Linux, Sun Solaris, and IBM AIX) scattered throughout the globe.• Travelled 3 times to Argentina for mentoring and training purposes.

Greater Minneapolis-St. Paul Area

• Built new Unix servers and supported existing servers (300+ servers scattered throughout the globe). • The support role involved handling problem tickets (Remedy Incidents) and On Call

Greater Minneapolis-St. Paul Area

• Z/OS (IBM Mainframe) • IBM Mainframe Y2K readiness• IBM Mainframe Disaster Recovery planning and testing.• Application programming

Bachelor'S Degree, Computer Science, 3.93

Activities and Societies: Minor: Archeology

Computer Science