Generated new sales opportunities, conducted in-person sales presentations, and directed sales cycle from initial contact to successful closure for US based managed services clients across all market verticals.Consulted on a diverse range of IT modernization, cybersecurity, and implementation projects, while also achieving status as top producer of Core IT managed security service solution (B365) in managed services division.Increased client recurring revenue by 35% on avg through the “upselling” of managed security services, with emphasis on local government and municipality clients; This was instrumental to shielding said clients from cyberattacks that had negatively affected neighboring organizations.Managed close relationships with over 50 recurring service clients through the scheduling of regular cadence meetings, overseeing implementation projects from start to finish, and promoting new projects with existing clients.Lead Northeast U.S managed services sales and helped shape business operations during Bulletproof’s acquisition of Terminal after the loss of a major percentage of personnel; This was critical to ensure a seamless customer experience and continuity during the transition of business operations.

Boosted services and product sales by over 20% by forging strong relationships, and consulting on new technologies that enabled clients to continue working seamlessly during COVID-19 pandemic.Conducted market research to identify strategic marketing targets in the private sector and led efforts in responding to RFPs in public and local government sectors cumulatively leading to net new client acquisition.Created, with co-collaboration, new SaaS products published on Microsoft’s marketplace and enhanced outreach efforts by coordinating marketing campaigns to increase brand awareness to target customer base.Optimized company profitability by creating new company services pricing structure, spearheading the adoption of new technologies (CRM, quoting tool, and product offerings), and developing new marketing campaigns for customer outreach.Identified new vendors and technologies to form strategic partnerships with new vendors, including Adobe, local cabling companies, and an audio/visual company leading to net new lines of business opportunity and increased revenue generation.

Connection is a Fortune 1000 IT Solutions Provider - they connect people with technology that enhances growth, elevates productivity, and empowers innovation.Spearheaded quest for net new business by acquiring and forging robust relationships with CIOs, VPs and executive IT Directors; at organizations ranging from 50 – 5000 employees.Devised tailored enterprise IT business solutions and delivered positive outcomes by driving new sales opportunities, directing entire sales cycle, and collaborating with cross-functional teams - all resulting in millions of dollars in new sales annually with average of $4M+ in annual sales.Consulted with technical knowledge on a wide variety of enterprise IT solutions, such as data center services, unified communications, cybersecurity, license management, Microsoft Licensing, hosted cloud services, and various SaaS solutions.Complied with HIPAA regulations and involved in bi-annual training summits for ongoing professional development as a key contributor to the healthcare and retail sales verticals for industry specific solutions.Accomplished top sales results throughout career having been promoted three times and receiving Achiever’s Club Award for achieving 100% goal attainment in 2013, 2014, 2015, 2016, 2018, 2019Recognized as top performer with numerous accolades; Recipient of Achiever’s Club Awards for top account manager for 2014 with 350%+ YOY revenue growth, top Apple business solution seller, and top HP product sales producer.

Marketed to customers at trade shows, events, conferences and on-site client visits to increase brand awareness and sales account penetration. Attended daily and weekly marketing meetings to continually improve upon the methods of implementing and executing client cultivation strategies for local sales and marketing campaigns. Built and maintained external client relationships through the employment of marketing initiatives and short sales presentations for continual business development.

Coordinated with all available departments at all times to address and resolve customers’ inquires through all mediums of communication (internet, phone, and in person). Acted as a liaison, communicating between both customers and vendors concerning the placement and status of special orders to ensure that such orders were accurate and arrived on time. Received and processed incoming freight shipments; first verifying the accuracy of the incoming freight and then ensuring that it was stocked properly and in a timely manner.