Raymond Chee Email & Phone Number

1. Manage Group Retail business for change requests and projects.2. Close collaboration with Technology & Operations to provide accurate assessment of business change requirements for effort sizing.3. Collaborate with stakeholders to review, prioritize & maximize allocated technological budget.4. Assess business case are logical with optimized payback period5. Collaborate to review functional specifications to ensure development of system processes are aligned with business asks.6. Conduct and oversee User Acceptance Testing (UAT) preparation with business testers for UAT execution.7. Maintain ongoing communication with stakeholders to be kept informed on changes in regulations, internal bank policies and requirements.8. Key achievement projects – a. HDB Portal API integration for In-Principle approval and instant Letter of Offer generation for HDB flat applications- Represented bank in leading discussion with HDB partner on new business model for HDB flat applications.- Assessed and provided key data requirements for a successful API integration with bank systems.- Business case with user story to study on projected financial benefits.- Ensured requirements for integration are assessed for both system and customer-centric end-to-end journeys.- Led various teams such as Sales, Product and Ops in developing test scripts for execution.- Ensured high severity defects are investigated promptly with correct root cause analysis.- Collaborated with HDB for industry API testing.- Regular cadences with testing teams to ensure no potential slippage.- Go-Live implementation with no showstopper.b. API integration for In-Principle approval for Mortgage Loans with MyInfo.c. Merchant Velocity Tracking for BIN/Credit Master and scam attacks.d. Industry collaboration for instant Auto Loan approvals with MyInfo integration.e. Use of API integration with industry partners for auto loan management to simplify financing processes.

1. Represent Division Head (system steward) on all loan origination system matters.2. Oversee all bank-wide projects relating to loan origination system.3. Provide detailed Business Requirements Document (BRD) for functional requirements.4. Assist to create detailed functional specifications to ensure development of system processes are achievable and understood.5. Assist with User Acceptance Testing (UAT) preparation and scheduling in readiness for UAT execution.6. Develop and execute UAT cases for any system change requests to verify software functionality and adherence to business requirements.7. Key achievement projects – a. Migration of Private Bank credit processes into retail credit loan origination system.b. Credit Bureau report upgrade version 3.c. Fraud detection system for consumer lending products i.e. mortgage, auto and Cards.- Attended presentation meetings from various vendors for Request for Proposal (RFP).- Represented Division Head of PFS Credit to provide key fraud rules based on past and present fraudulent use cases.- Partnered Anti-Fraud team to develop fraud rulebook for mortgage, auto and cards applications.- Collaborated with Technology team on interface requirements.- Led Sales, Product, PFS Credit and Anti-Fraud team to develop test plan and conduct UAT testing including exception handling.- Regular cadences to monitor defects and resolution.- Successful rollout of project with no showstopper.

1. Perform credit analysis and approval of credit approvals for new loan applications, equity loan gear-up and restructuring of existing loan accounts pertaining to Private Residential, Executive Condominiums, Commercial and HDB Housing Loans.2. Ensure loan applications are processed within service level agreements.3. Perform credit compliance checks for all consumer loans against regulatory and Bank’s internal credit policies and guidelines.4. Review and approve customer’s repricing requests.5. Review existing loan accounts and conduct periodic review of the security to ensure credit facilities are adequately secured.6. Monitor daily excesses for current accounts.7. Key achievement projects – a. System automation of Letter of Offer for Mortgage Loans.b. Instant mortgage loan approvals with instant Letter of Offer.

Bachelor, Business (Economics And Finance)

Diploma, Banking And Finance