I am experienced in Customer Service for 15+ Years with 12 years experience in Long Haul flying. My Long Haul experience has derived from my first airline Virgin Australia International, supporting the delivery of service excellence during Long Haul Pacific flights.During my time in this role, I have spent over 10,000 hours in the air, traveling to locations including, Los Angeles, Hong Kong, Abu Dhabi, Johannesburg, Kuala Lumpur, Phuket and Fiji. As many of our customers are regulars, I have developed an understanding of their preferences and built rapport with them, which has enabled me to provide a tailored, more effective service.Currently I am a Community Associate which demonstrated my transferable skills sets and qualities from Management, Operations to Sales and Client retention. In the future, I intend to continue to provide excellent service. If you are interested in learning more about me or just want a chat, feel free to send me a message.Specialities: Customer Service, Conflict Resolution, First-Aid, Customer Engagement, Health and Safety, Sales, Event Management