children's services

Provide relief management for other services that are CQC registered for 18–28-year-olds. Manage and improve care levels for children 16-18 within Norfolk, support children with self-harm, Drugs, ADHD, and criminal activity. Guide young people on all aspects of living independently, pursuing education, and getting employment.• Organise and facilitate accommodation for 16- to 18-year-olds; determine and meet high special needs.• Prepare and control service budgets aimed at reducing… Show more Provide relief management for other services that are CQC registered for 18–28-year-olds. Manage and improve care levels for children 16-18 within Norfolk, support children with self-harm, Drugs, ADHD, and criminal activity. Guide young people on all aspects of living independently, pursuing education, and getting employment.• Organise and facilitate accommodation for 16- to 18-year-olds; determine and meet high special needs.• Prepare and control service budgets aimed at reducing operating costs valued at ££240.000.• Develop, implement, and promote the best health and safety practices to improve service effectiveness.• Ensure high-level safety and security of residents; create and execute effective safeguarding measures.• Track and maximise service performance by establishing and applying recommendations for improvements.• Organise, allocate, and administer resources to enable seamless delivery of services.• Conduct thorough risk assessments to verify continued compliance with set health and safety regulations.• Strengthen relationships with key stakeholders and partner agencies for the future development of the service.Key Achievements• Received fast-track promotion from Support Worker to Assistant Manager and then to Service Manager.• Led and trained a team of 5 staff members on all aspects of delivering efficient and consistent service.• Improved service efficiency and effectiveness by 100% through strategic operational improvements.• Managed accommodation for 6 vulnerable young people; delivered other services to 16 young adults. Show less

Delivered exceptional assistance to Service Manager in the day-to-day management of the services and deputises. Determined, recorded, and reported essential maintenance works to senior management for informed decision-making. Evaluated and optimised service delivery quality by meeting legislative and regulatory requirements. Contributed to the planning of future development and operational strategic expansion of the service; adopted service policies and procedures.• Accomplished the… Show more Delivered exceptional assistance to Service Manager in the day-to-day management of the services and deputises. Determined, recorded, and reported essential maintenance works to senior management for informed decision-making. Evaluated and optimised service delivery quality by meeting legislative and regulatory requirements. Contributed to the planning of future development and operational strategic expansion of the service; adopted service policies and procedures.• Accomplished the best possible outcomes for the young people accommodated within the services by maintaining robust collaborations with Local Council, Housing Associations, and Health and Educational services.• Increased the well-being of the young people accommodated within the service.• Performed regular safety checks of the service per instructions from the Service Manager. Show less

Offered high-level practical and emotional support to clients, supporting them to lead fulfilling and independent lives. Encouraged young people to participate in leisure and social activities. Created and administered accurate and up-to-date records of client support and progress. Aligned day-to-day tasks with The Benjamin Foundation’s confidentiality policy.• Met and exceeded requirements of service frameworks, including The Monitoring Evaluation Review (MER), The Benjamin Foundations… Show more Offered high-level practical and emotional support to clients, supporting them to lead fulfilling and independent lives. Encouraged young people to participate in leisure and social activities. Created and administered accurate and up-to-date records of client support and progress. Aligned day-to-day tasks with The Benjamin Foundation’s confidentiality policy.• Met and exceeded requirements of service frameworks, including The Monitoring Evaluation Review (MER), The Benjamin Foundations Client Management System (CMS), and the Quality Assessment Framework (QAF).• Represented the service to outside agencies and community groups; sustained relationships with key agencies to high standards always and ensured compliance with the statutory frameworks.• Developed and recommended high-quality ideas on overall facets of individual support plans development and assessments management to enable young people's development. Show less

Planned and ensured strategic management of a busy pool bar and 30 apartments during the tourist season. Arranged and maintained appropriate stock levels to meet bar demands during peak time. Delivered excellent customer service as the main contact for customers. Managed and improved bar services and all associated tasks. Executed and directed event nights to support a local charity. Steered and mentored a team of 5 staff members for continuous performance optimisation.

Maximised efficiency and effectiveness of cleaning services by leading and guiding a team of cleaners for chartered yachts. Ensured appropriate staffing levels depending on the level of service required from a client. Maintained the correct information into bespoke spreadsheets for organising services and payments into and out of the business. Improved communications with charter managers to meet the needs of the client.Key Achievements• Increased business profit and revenue margins… Show more Maximised efficiency and effectiveness of cleaning services by leading and guiding a team of cleaners for chartered yachts. Ensured appropriate staffing levels depending on the level of service required from a client. Maintained the correct information into bespoke spreadsheets for organising services and payments into and out of the business. Improved communications with charter managers to meet the needs of the client.Key Achievements• Increased business profit and revenue margins by 50% by upgrading service levels.• Achieved 100% customer satisfaction and retention by improving service levels.• Reduced operating costs by 30% through effective budget administration.• Controlled p/cash and the credit card monthly. Show less