Raymond Eid
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Raymond Eid Email & Phone Number

Senior Trainer at Colonial First State
Location: Mays Hill, New South Wales, Australia 3 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Trainer
Location
Mays Hill, New South Wales, Australia
Company size

Who is Raymond Eid? Overview

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Quick answer

Raymond Eid is listed as Senior Trainer at Colonial First State, a with 1280 employees, based in Mays Hill, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Raymond Eid.

Raymond Eid previously worked as Call Center Representative at Colonial First State and Marketing Manager at Event Cinemas. Raymond Eid holds Management, Marketing from Macquarie University.

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Email format at Colonial First State

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Colonial First State

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Profile bio

About Raymond Eid

Raymond Eid is a Senior Trainer at Colonial First State.

Current workplace

Raymond Eid's current company

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Colonial First State
Colonial First State
Senior Trainer
australia
Employees
1280
AeroLeads page
3 roles

Raymond Eid work experience

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Senior Trainer

Current

Australia

Effectively facilitate both face to face and virtual induction training to all new starters to ensure staff are knowledgeable and competent to provide a world class experience to our customers. Regularly update, design and develop contact centre training material for both induction and cross skill training. Assist and support new starters through floor support, side by side coaching and facilitating post induction embedding Identify trends and implement solutions that improve the speed to competency of new starters. Facilitate a combination of cross skill training

Feb 2021 - Present

Call Center Representative

Australia

Responding with exceptional service and empathy to inbound calls from members, advisers, employers and third parties for superannuation, investments, and pensions- Taking complex information and explain to our members in a way they can understand.- Keeping accurate records.- Navigate through different systems and source information from our knowledge library or website.- Identifying and escalating issues for investigation and resolution- Ensuring the Colonial First State standards & procedures are maintained at all times.- Driven to meet key performance indicators and being open to coaching and feedback.Your capability and experience:- Proven experience in providing empathy and exceptional customer service. Retail, hospitality and contact centre backgrounds highly recommended.- Enjoy working in a fast-paced, results driven environment.- Excellent communication and active listening skills.- Professional and engaging communication skills.- Adaptable with the ability to use multiple systems and understand complex information.- Precise attention to detail.- Skilled in delivering exceptional customer outcomes.

Apr 2020 - Feb 2021

Marketing Manager

Identifying, developing, and evaluating local area marketing (LAM) strategies to promote key campaigns including advanced Screenings, Special cinema events and CineBuzz Loyalty Program. I have achieved maximum capacity at multiple Chicks at the Flicks events including the screening of 50 shades darker, Magic Mike, My Big Fat Greek Wedding 2 and The Avengers series.o Formulating, directing and coordinating marketing activities for various product promotions. At the red-carpet premier of ‘Mike and Dave Need Wedding Dates” my team and I were an integral part of the preparation and success of the event, which sold out multiple sessions. o Implementing marketing plan through the use of Social Media, Print, Sponsorships and Point of sale tactics, including an increase reach of Facebook page to 12,000 likes and maintaining a steady increase of sponsorship contacts for events. o Building relationships with local business, community groups and local schools. In collaboration with the Western Sydney University Campus Life & Student Club Coordinator, I organised a stall for Event Cinemas Parramatta where we achieved over 800 new student signups to our Cinebuzz Program over the course of the week.o Co-ordinating marketing campaigns with marketing, communication and sales objectives.o Creating and publishing marketing material in line with marketing plans e.g. social media assets specific to cinema operations/campaigns.o Monitoring and reporting on the effectiveness of marketing communications.o Working closely with design agencies, cinemas managers and other stakeholders to assist with launch of national campaigns at a local level.o Maintaining effective internal communications to ensure that all relevant areas are kept informed of objectives.o Evaluating the financial aspects of campaigns such as budgets, expenditures, return-on-investment and profit-loss projections.

Jul 2016 - Apr 2023
Team & coworkers

Colleagues at Colonial First State

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1 education record

Raymond Eid education

FAQ

Frequently asked questions about Raymond Eid

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What company does Raymond Eid work for?

Raymond Eid works for Colonial First State.

What is Raymond Eid's role at Colonial First State?

Raymond Eid is listed as Senior Trainer at Colonial First State.

Where is Raymond Eid based?

Raymond Eid is based in Mays Hill, New South Wales, Australia while working with Colonial First State.

What companies has Raymond Eid worked for?

Raymond Eid has worked for Colonial First State and Event Cinemas.

Who are Raymond Eid's colleagues at Colonial First State?

Raymond Eid's colleagues at Colonial First State include Charles Chu, Stana K., George Quach, Aubrey Roga, and Christopher Padman.

How can I contact Raymond Eid?

You can use AeroLeads to view verified contact signals for Raymond Eid at Colonial First State, including work email, phone, and LinkedIn data when available.

What schools did Raymond Eid attend?

Raymond Eid holds Management, Marketing from Macquarie University.

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