Raymond Smith Email & Phone Number

Olathe, Kansas, United States

Met with clients to discuss requests and service requirements and confirmed the scope of requests (statement of work) with each client before establishing the project schedule. Maintained communication with both the client and the implementation team throughout the project to discuss updates and to review and verify client workflow and system changes..

Managed multiple engineering teams of up to eight members each including requirements analysts, architects, software engineers, and test analysts. Directed the research, documentation, and training on project management tools for engineering teams from different organizations regarding Waterfall and Agile processes such as JIRA and VersionOne. Oversaw the.

Directed efforts for integrating orders and pharmacy systems and mentored team members on the software development process. Oversaw employee scheduling and task delegation.✔ Ensured satisfactory levels of compliance, safety, and quality by carefully analyzing/testing software.✔ Collaborated with client support teams to effectively resolve complex issues.

Fulfilled diverse roles and responsibilities such as overall code management and onboarding new team members to better understand design, data structure, and software processes. Traveled to client sites for onsite development.✔ Spearheaded the transformation of the inpatient pharmacy ordering system which improved patient safety and eliminated hand-written.