Raymond Pheris, Enp Email & Phone Number

College Station, Tx, Us

Bryan, Texas, United States

Dayton, Tx

Denton, Tx

Act as head of the Public Safety Communications division, managing a staff of 22 communications specialists responsible for police, fire, and EMS dispatching and emergency telephone calls in an emergency communications settingWorking in conjunction with other city departments on many projects, including the redesign and construction of the communications center, transitioning to a P25 radio system, and conducting an RFP for a new CAD/RMS/Jail software package. Hire, train, and… Show more Act as head of the Public Safety Communications division, managing a staff of 22 communications specialists responsible for police, fire, and EMS dispatching and emergency telephone calls in an emergency communications settingWorking in conjunction with other city departments on many projects, including the redesign and construction of the communications center, transitioning to a P25 radio system, and conducting an RFP for a new CAD/RMS/Jail software package. Hire, train, and provide continuing education for all employees to ensure licensing complianceEnsure quality assurance of call taking and dispatching tasks by City of Denton communications specialistsAct as a liaison between the PSAP and the public, media, surrounding municipalities, and internal customers within the City of DentonHandle subpoena and public information requests for telephone calls, radio traffic, and MDT/CAD records as a Custodian of RecordsMaintain statistics on phone and radio traffic for use in staffing evaluations and budgetary preparationMaintain proper staffing levels, process payroll documents, and maintain the communications systems, including CAD. Show less

Act as Director of the Communications department, managing a staff of 25 communications specialists responsible for police, fire, and EMS dispatching and emergency and non-emergency telephone calls in an emergency communications setting.Develop and manage an approximately $1,700,000 annual budget.Worked in conjunction with other city departments to design and facilitate construction of a new 911 center for the City of Baytown with an approximate cost of… Show more Act as Director of the Communications department, managing a staff of 25 communications specialists responsible for police, fire, and EMS dispatching and emergency and non-emergency telephone calls in an emergency communications setting.Develop and manage an approximately $1,700,000 annual budget.Worked in conjunction with other city departments to design and facilitate construction of a new 911 center for the City of Baytown with an approximate cost of $13,000,000Hire, train, and provide continuing education for all employees to ensure licensing complianceEnsure quality assurance of call taking and dispatching tasks by City of Baytown communications specialistsAct as a liaison between the PSAP and the public, media, surrounding municipalities, and internal customers within the City of BaytownHandle subpoena and public information requests for telephone calls, radio traffic, and MDT/CAD records as Custodian of RecordsMaintain statistics on phone and radio traffic for use in staffing evaluations and budgetary preparation Maintain proper staffing levels, process payroll documents, and maintain the communications systems, including CAD. Show less

Led a staff of 6 communications specialists in an emergencycommunications setting.Made prompt decisions in a high-stress setting and acted as a mediator between the public, the agencies that were served, and the specialists under my supervision. Maintained proper staffing levels, processed payroll documents, maintained the communications system and kept updated public records data.Motivated employees and provided a positive image as a representative of the… Show more Led a staff of 6 communications specialists in an emergencycommunications setting.Made prompt decisions in a high-stress setting and acted as a mediator between the public, the agencies that were served, and the specialists under my supervision. Maintained proper staffing levels, processed payroll documents, maintained the communications system and kept updated public records data.Motivated employees and provided a positive image as a representative of the organization when meeting with the public or personnel from other agencies. Show less

Doctorate, Public Administration

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science (Bs), Journalism