Erica May Email & Phone Number

Memphis, Tn, Us

Teach " Leadership in 9-1-1 " class at 9-1-1 centers across the country. Facilitate in person and virtually.

Memphis, Tennessee, United States

As an evening shift supervisor I am responsible for more than thirty 9-1-1 dispatchers. For context the evening shift is " jumping" and receives the bulk of Memphis' approximately 2k 9-1-1 calls per day. • leading our daily (start of shift )meetings • managing staffing, documenting attendance, employee recognition, performance, minor discipline and counseling • resolving citizen and employee complaints • creator of the “3P” recognition program: Present, Professional & Productive •providing crucial event updates to field commanders •giving presentations to community groups

Memphis , Tn

2020 Dispatcher of the Year 2019 NENA Gold Line Award WinnerCoordinate emergency responsive services between the police and the citizens of Memphis. Process 9-1-1 and non emergency calls for police using Integraph CAD system. Member of NENA ( National Emergency Number Association)

Memphis, Tennessee, United States

Manage communications and publicity for 100 clubs and more than 1,300 members in a professional non-profit organization. Disseminate national and district information to all members via various communication platforms.Create and assemble content for newsletters, website, social media and email marketing campaigns. Create talking points for district leaders.Led the revamp of the district's website d43toastmasters.org

Memphis, Tn

Close and execute sales calls in large and small store accounts. Increase volume and sales over prior year. Sell in incremental displays and equipment placements; sell in promotional programs and ensure dealer compliance.Maintain appropriate inventory levels, maintain company assets and point of sale, ensure account meets Company merchandising standards, determine stores' product needs, place and transmit appropriate order in conjunction with existing geographic sales routes.Transport, replace and maintain Point of Sale advertising as appropriate for accountWork and communicate cross functionally with partners in distribution, merchandising and transportation to ensure high levels of customer service and satisfaction.

Greater Atlanta Area

Planned fountain and vending equipment activities for 10 technicians/installers; including ordering equipment, scheduling and coordinating jobs with customers and sales members.

Center For Homeland Defense And Security, Emergence Cohort 2201

Master’S Degree, Public Administration

Bachelor’S Degree, Political Science And Government