Raymond Storez Email & Phone Number

Danbury, Ct, Us

United States

Danbury, Connecticut, United States

- Performs comprehensive daily audit of processed payable lines interfaced to Oracle- Review and resolve error reports for Oracle invoice and interface issues- Review and resolve daily returned ACH/IAT payments- Build daily payment batches and monitor transmission to the bank for disbursement- Perform manual interface into Oracle as needed to ensure same-day payables

Danbury, Connecticut

- Performs daily reconciliation of Oracle/wire logs to bank reports- Research and resolve cancelled wires, returned wires and returned checks- Research and respond to customer inquiries.- Resolve daily exceptions, critical issues, and discrepancies in wiring instructions.- Increase customer service delivery, internal customer satisfaction and implement process improvements.- Maintains communication with banks as required for issue resolution.- Liaison between Accounts Payable and G/L accounting, Equity, Billing.- Prepare monthly Bloomberg rate analysis to compare BFIX rates against bank FX rates.- Audited iDSP fees entered into work orders by the operations teams to ensure accurate client billing.- Audited operations manual fee requests for client billing- Assisted with month end account reconciliation process- Supervise and support analysts in their daily tasks; provide coaching and feedback to direct-reports.

Danbury, Ct

- Performs daily reconciliation of Oracle/wire logs to bank reports- Research and resolve cancelled wires, returned wires and returned checks- Research and respond to customer inquiries.- Resolve daily exceptions, critical issues, and discrepancies in wiring instructions.- Increase customer service delivery, internal customer satisfaction and implement process improvements.- Maintains communication with banks as required for issue resolution.- Liaison between Accounts Payable and G/L accounting, Equity, Billing,

Danbury, Ct

- Received and audited internal requests to add relocation services to customer files in order to determine that the request meets all necessary approvals, and to ensure that the services being added are appropriate to the customer's needs.- Worked with Operations teams to resolve discrepancies between requests and what is available within a client's policy and contract.- Worked with Account Management teams to resolve "stuck" files that had failed initial control audits by the FSU input team.- Worked with Account Management teams to identify trends in "stuck" files, and help discover preventative solutions.- Adhered to Cartus' high standard of accuracy, confidentiality, and privacy when working with sensitive client/customer information.

Danbury, Ct

- Received and processed essential documents for customers undergoing the home sale or buying process.- Processed BMA, HOA, insurance, and bank statements.- Adhered to Cartus' high standards of accuracy, promptness, and protection of privacy when working with sensitive information.

Danbury, Connecticut

- Processed relocation authorizations and associated documents in order to create a file in Cartus' workflow system.- Analyzed client documents and communications against both Cartus' internal business guidelines and client policy to determine specific relocation services to authorize on customer files.- Adhered to a high standard of timeliness and accuracy, managing new work according to arrival date, urgency, and time sensitive service agreements between Cartus and client.