Ray Hill

Ray Hill Email and Phone Number

Vice President, Customer Operations and Account Management @ Inside Mortgage Finance Publications
Washington, DC, US
Ray Hill's Location
Washington, District of Columbia, United States, United States
Ray Hill's Contact Details

Ray Hill personal email

n/a
About Ray Hill

With over 18 years of experience in customer success and sales, I have developed a strong track record of driving customer strategy and growth for various organizations.Most recently, I was the Manager of Customer Success, North America at ScienceLogic, a leading provider of IT monitoring and automation solutions. There, I was responsible for increasing adoption and reducing churn among our customers, as well as overseeing record renewals and expansions. I also implemented strategies to better understand risk factors and opportunities for growth, and empowered my team to deliver exceptional customer experience and value. I am passionate about building and maintaining long-term relationships with my clients, and helping them achieve their goals and outcomes.

Ray Hill's Current Company Details
Inside Mortgage Finance Publications

Inside Mortgage Finance Publications

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Vice President, Customer Operations and Account Management
Washington, DC, US
Website:
unanet.com
Employees:
191
Ray Hill Work Experience Details
  • Inside Mortgage Finance Publications
    Vice President, Customer Operations And Account Management
    Inside Mortgage Finance Publications
    Washington, Dc, Us
    View
  • Unanet
    Manager Of Enterprise Customer Success
    Unanet Aug 2024 - Present
    Washington Dc-Baltimore Area
    View
  • Sciencelogic
    Manager Of Customer Success, North America
    Sciencelogic Jun 2022 - Jan 2024
    Reston, Virginia, United States
    Responsible for driving customer strategy to help increase adoption and reduce churn. Implemented strategies to better understand risk factors and opportunities for growth. Oversaw record renewals and expansions
    View
  • Fiscalnote
    Manager, Client Success
    Fiscalnote May 2019 - May 2022
    Washington, District Of Columbia, United States
    Together CQ and FiscalNote are the leading providers of legislative tracking, news and analysis on the federal and state levels. By combining those with industry-leading Congressional outreach, grassroots advocacy and PAC management tools, CQ/FiscalNote clients gain an unparalleled advantage when it comes to making their impact in the legislative process.
    View
  • Fiscalnote
    Customer Education Manager
    Fiscalnote Jun 2018 - May 2019
    Washington D.C. Metro Area
    View
  • Costar Group
    Senior Research Manager/ Customer Success Lead
    Costar Group Apr 2015 - Dec 2017
    Washington D.C. Metro Area
    Oversaw researchers in multiple commercial real estate markets in Brooklyn, Queens, Staten Island and Long Island, New York, as well as Minnesota, Wisconsin, North Dakota and South Dakota, focusing on analytics, data quality and client satisfaction. Managed relationships with high value commercial real estate firms in those markets.
    View
  • Costar Group
    Research Manager/ Customer Success Lead
    Costar Group Feb 2013 - Apr 2015
    Washington D.C. Metro Area
    Oversaw researchers in multiple commercial real estate markets in the Greater Manhattan area with a focus on analytics and data quality. Managed client relationships in those markets.
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  • Costar Group
    Research Associate/ Customer Success Associate
    Costar Group Jan 2012 - Feb 2013
    Washington, Dc
    Research professional responsible for analyzing and tracking the Cincinnati and Dayton, OH commercial real estate markets. Managed client relationships.
    View

Ray Hill Skills

Strategy Account Management Crm Leadership Market Research Analysis Sales Management Analytics Forecasting Business Development Start Ups Program Management Strategic Planning Training Marketing New Business Development Process Improvement Data Analysis Business Process Improvement Microsoft Office Customer Relationship Management Business Relationship Management Public Speaking Critical Thinking Process Efficiency Client Relations Client Services Presentations Coaching Interpersonal Communication Cross Functional Team Leadership

Ray Hill Education Details

Frequently Asked Questions about Ray Hill

What company does Ray Hill work for?

Ray Hill works for Inside Mortgage Finance Publications

What is Ray Hill's role at the current company?

Ray Hill's current role is Vice President, Customer Operations and Account Management.

What is Ray Hill's email address?

Ray Hill's email address is rh****@****oup.com

What schools did Ray Hill attend?

Ray Hill attended Harvard University, Tabor Academy.

What skills is Ray Hill known for?

Ray Hill has skills like Strategy, Account Management, Crm, Leadership, Market Research, Analysis, Sales, Management, Analytics, Forecasting, Business Development, Start Ups.

Who are Ray Hill's colleagues?

Ray Hill's colleagues are Robert Brady, Alicia Forward, Kristiane Smith, Dennis Gatmaitan, Jackie Mcguigan, Leslie Kunkle, Erin Briggs.

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