Raymond Jones Email & Phone Number

Virginia

Virginia

Washington D.C. Metro Area

Volunteer group leader and leadership coach with CBMC for over 6 years, with a focus on helping men build impact­ful busi­nesses and busi­ness rela­tion­ships, and hold each other account­able to a higher stan­dard of liv­ing, being and doing.

Sterling, Va

Recruited and reporting directly to Simena's founder and CEO, responsible for internal operations from technical development, vendor management, sales engineering, quality assurance and customer services.Helped to bring structure and scalability to this entrepreneurial venture, enabling the company to more than double revenue and production while significantly improving overall customer satisfaction. Successfully helped position company for acquisition by NetScout Systems, Inc.

Helped launch Lantern Technology Partners, a entrepreneurial firm delivering management consulting and organizational strategy development to drive change management, improved organizational efficiencies, strategic execution, risk management, procedural compliance and M&A program management. Clients in both the public and private sectors.

Recruited by CTO and COO to improve all aspects of customer experience from pre-sales to customer support, and developing the product and program management standards for all product development and enhancement efforts.

Recruited for 3 year project to turnaround the performance of Verio’s U.S. broadband division. Responsibilities encompassed broadband network solutions design and engineering, security (firewall and VPN) solutions design and engineering, and corporate training development and delivery.

Hired by company founders to provide technology and product assessments of multiple start-up companies. Transformed client companies by refocusing sales and product strategy, coaching leadership, and developing new business opportunities.

Established Global Sales Engineering Alliance successfully improving productivity across international groups, and instilling standards of training, technical and product knowledge, and customer support across operating companies in 27 countries throughout Europe, Asia Pacific and Latin America.

Responsible for the design and global delivery of workshops in Human-Computer Interaction, Object-Oriented Analysis and Design, and full life cycle application development and implementation. Consulted on system integration projects throughout the US, Europe and Latin America.