Raymond Redd Email & Phone Number

Tampa, Florida

Applying vision, operational discipline and technology to successfully meet business needs through process efficiency, team building and attention to details.Leading a team of high performing clinicians and care coordinators, plus customer service and billing specialists within the workers compensation PBM arena. Providing strategic and operational direction to support effective client services, internal operations and patient wellness.

Greater Atlanta Area

Applying technical solutions to business needs.Highly motivated and decisive information technology and business management leader with extensive application development, Six Sigma process improvement, project and product management experience. I excel in applying technical solutions to business needs through communication with users, technologists and management. My dedicated work ethic and business focus, personal integrity, and professional sensitivity to others allows me to add value and reduce risk within all types of teams.Currently seeking positions in Information technology and business leadership, project and product management and Six Sigma process management and improvement.

Atlanta, Ga

I directed multiple teams throughout SDLC, including Application Development, and Quality Assurance in the development, maintenance and operation of DataStat and Renlar retail pharmacy management systems servicing thousands of retail pharmacy outlets, resulting in more than 20 years of double digit profit margins. As a Six Sigma advanced greenbelt – devised and conducted numerous LEAN projects generating significant project savings and additional first year revenues in excess of $500k from 2008 thru 2013.Reduced operational risk by successfully managing numerous complex projects such as the complete, on time and under budget, replacement of all data center infrastructure in support of leading SaaS pharmacy application, and an in-depth audit of all customer facing software to determine compliance with third party / open source license requirements, including leading remediation efforts to avoid infringement in more than 40 specific cases. Audit covered more than 25,000 software modules and hundreds of open source projects. Also managed multiple vendor partnerships which included contract negotiation, contract administration and compliance monitoring, reporting and strategic planning.

Atlanta, Ga.

P&L and operational responsibility for independent pharmacy system businesses – PharmacyRx, DataStat, Renlar (approximately 4000 clients), reporting to executive leadership, direct and indirect staff of 75. Maintained profitable operations throughout tenure, while developing customer migration strategies and tactics to incent movement from older to newer products, resulting in over 80% retained migrations. Executed budgeting, financial monitoring, forecasting, and strategic business planning supporting profitable operations.

Atlanta, Ga

Developed and maintained product plans, release plans and technical roadmaps, including generation of detailed product requirements and specifications based upon market requirements in support of profitable operations for DataStat, PharmacyRx and Renlar pharmacy management systems.

Atlanta, Ga

Independent Pharmacy Segment (approx. 3500 clients), P&L responsibility, direct and indirect staff of 75. Maintained and improved profitable operations through software development, product management, and strategic business planning in addition to financial forecasting and monitoring, budgeting and team leadership.

Atlanta, Ga

Managed software design / development process for DataStat and Renlar pharmacy management systems, resulting in more than 80 product enhancement releases during tenure. Hands on leader for DataStat product management and director for Renlar product management plus application quality assurance process resulting in highest levels of customer loyalty within company.

Greater Atlanta Area

As Director of Pharmacy Product Management developed all product plans for DataStat Pharmacy, Telefill (IVR), and all EDI product modules. Served as primary customer liaison with major customers such as Drug Emporium, HEB Grocery Company, The Kroger Company and Kerr Drugs for major projects and technical pre-sales. As Manager Applications Development led all aspects of technical development for Zadall Pharmacy System (Atlanta), DataStat Pharmacy, NDC Dental, DataStat Point of Sale, EDI applications and special projects. Assisted in large scale technical pre-sales and strategic planning while managing several teams totaling 6-20 staffers. Manager Application and Systems Development – Cash Management Applications. While Manager of Cash Management Applications led development and production operation for numerous systems including US Treasury Funds Concentration ($250B annual flow), Corporate Cash Management Deposit and Information Reporting, ACH Funds Transfer ($455m annual flow), and state and US tax concentration systems. Designed and developed highly redundant and scalable ACH processing system still in use in 2014.