Simplified, and streamlined workflows and reduced administrative overhead through the creation of new, and transformation of old paper-based, business processes. Provided business intelligence by implementing a database, mobile electronic forms and BI reports in Google Workspace to handle ride logs, previously useless paper based logs. Transformed the client waiver process from a single paper based binder to highly accessible application. Reducing administrative overhead. Enhanced communications through creation and management of the organizations permission based Google Workspace and Intranet for access to news and a central place to house information and tools.Improved client and volunteer experience by creating a user friendly booking system using existing tools in combination with backend automations and a custom web application. Entered 3 years worth of paper logs into our ride log database. Audited records and restructured data based on evolving data points.Recruited and trained new volunteers in client based operations and IT resources. Communicated high level information to volunteers in day to day operations. Managed operational scheduling. Resolved client booking issues and volunteer IT issues as a common point of contact in the organization, over phone, email, in person and via video chat. Hosted online and in person meetings.Proactively sought out improvements to business processes, volunteer safety, program offerings, vehicle maintenance, customer and volunteer experience. Created new program offerings to enhance our service through connecting with other community endeavors. Designed marketing resources, posters, decals, business cards, social media posts.Hosted weekly in-person volunteer coffee's to bring volunteers together.

Working under the Vice Chief of Defence Staff (Canadian Armed Forces), designed and developed Power Platform solutions using Figma, Azure DevOps Boards and Repos, Monitor, Application Insights, SharePoint, Teams and related tools. Documented ALM processes unique to CAF to enable future developers.

Monitored and ensured training and customer readiness of candidates. Looked after candidate welfare, developed group cohesion and fostered WYWM values. Encouraged candidates working through a new role. Worked with pre-sales, customer service exec’s and instructors to build successful training plans and transition new to tech candidates into IT roles. Advised on and prepared candidates for their capstone presentations. Transformed candidate tracking spreadsheets into more useable and efficient SharePoint sites, lists and libraries and MS Planner training plans, and was integrating Power Automate to save time sending regular reports and updating data between different software tools.

Provide physical security through access control, CCTV monitoring, patrolling and physical presence.

Oceanus Reinforced Plastics manufactures rigid hulls for Zodiac RHIB's used in military applications. Fibreglass laminators use open and closed pressure mould, as well as vacuum infusion processes and hand lay up to manufacture products according to design specifications.

The demand for delivery drivers has exploded with the high demand of the online economy. D3 drivers help to handle the daily fluctuations in the volume of delivery traffic. The job includes package handling/sorting/tracking, driving, route planning and deliveries direct to customer. The focus is customer satisfaction.

Combined 20 months experience. Provide methods engineering support to production personnel in aircraft detail parts, processing, and assembly. Write engineering masters (detailed instructions), planning sketches and workbooks from aircraft type designs, troubleshoot build problems including line stoppages. Participate in projects and continual improvement initiatives.

Create and modify/revise engineering masters (EM's), assembly workbooks, engineering orders, change requests and other engineering documents. Interpret aircraft engineering drawings, understand and implement document control procedures. Perform gap analysis while integrating process specifications. Understand sheet metal operations and assembly. Experience with software includes Visual Manufacturing, Adept Document Managent, Graphics Software, MS Word and Excel, Jetcam Software. Training includes: Introduction to Lean Concepts, Workplace Safety and WHMIS.

Flight safety promotion, investigation, reporting in second line air maintenance facility. Presentations, participation in safety committees,

Advise unit Commanding Officer on Occupational Health and Safety (OH&S) matters. Evaluate and develop the unit's OH&S program. Investigate and report on safety incidents/accidents and potential hazards. Administer accident and incident reporting system. Liaise with health and safety professionals to find workable solutions ongoing problems. Work with safety reps and supervisors to improve safety in the workplace. General safety promotion.

Maintenance, planning, and quality control in direct support of 443 Squadron’s high mission success rate. Managing, directing, supervising, evaluating and developing professional maintainers in support of production. Experienced in MRP planning and support, maintenance documentation, technical manuals, CF airworthiness policy. Promotion of flight safety through Flight Safety Occurrence and Human Factors Awareness briefings and discussions.

Subject matter expert and manager of air maintenance personnel, training, qualifications and employment in support of highly deployable operations. Reviewed/reported on trade strength within unit, included determining minimal levels of personnel and authorizations. Forecasted long term personnel rotations based on progression of abilities/authorizations, recommended short term manpower fixes and facilitated personnel movements. Oversaw force generation planning and journeyman development. Forecasted training requirements for coming year. Maintained HRM software. Self taught and experienced in Excel,Outlook and Crystal Reports, including report design used for manpower reports. Facilitated Air Maintenance Policy course. Facilitated/briefed on Human Factors Awareness and Flight Safety Incidents to various sized groups.

Avionics team member performing maintenance and aircraft servicing on the CH124 Sea King as part of shipborne helicopter detachment in support of international anti piracy mission in the Persian Gulf. Life and maintenance under adverse conditions. Parts unavailability and environmental conditions required expert problem solving and systems knowledge to work around serviceability issues while maintaining airworthiness and mission capability. Firefighting and damage control experience.

CH124 Sea King Avionics maintenance and aircraft servicing at home base and as part of shipborne helicopter detachments on-board HMC Ships. Apprentice through senior Journeyman and maintenance authority/releaser of all CH124 avionics systems. Formal training includes Sea King Avionics Maintenance, Sea King Power Distribution, High Reliability Soldering and Micro Miniature Repair, Night Vision Goggle Repair, Air Maintenance Policy, Practical Leadership.Experienced in 1st line troubleshooting, removal installation and minor 2nd line repair of the following systems, Power Generation/Distribution, Instrument Navigation and Compass (GHARS), Pitot Static (TAS/BarAlt), Radio Navigation (VOR, ILS, TACAN, ADF, GPS), various Radio Communications plain and secure, analog cockpit instruments and indicators, Auto Stab/Heading, Emergency Beacons, Navigation Computer, Radar (RadAlt, Search Radar, Doppler), Imaging Equipment (Infrared camera, Night Vision Goggle, Missle Alert Warning), Sonar/Sonobuoy. Experience includes connector repair, wire bundle routing, utility hydraulic systems, explosives handling, work in tight spaces, interpreting technical orders and drawings, work order generation, completion and research, handling and usage of air maint support equipment, tool control system, quality management process, parts ordering/accounting, technical library updating, personnel management and maintenance supervision.

Avionics team member performing maintenance and aircraft servicing on the CH124 Sea King as part of shipborne helicopter detachment in support of international anti piracy mission in the Persian Gulf. Life and maintenance under adverse conditions. Parts unavailability and environmental conditions required expert problem solving and systems knowledge to work around serviceability issues while maintaining airworthiness and mission capability.

Certified Fitness Leader - Spin Designation (AFLCA ALberta Fitness Leadership Certification Association)Lead diverse, high intensity spin classes. Motivated participants to push themselves through tough workouts.

Army Radio Operator including command post operations set up and support, remote rebroadcast stations set up and operation. Training and experience includes radio/antenna theory and application, analogue and advanced digital field communications networks and sat comm's. Junior supervisor and detachment commander.

Load/unload, verification and QA. Forklift driver.