Rayna Houston
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Rayna Houston Email & Phone Number

Customer Success Manager | Quality Assurance Lead at PATENAUDE & FELIX, APC
Location: Escondido, California, United States 5 work roles
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✓ Verified July 2026 2 data sources Profile completeness 71%

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Current company
Role
Customer Success Manager | Quality Assurance Lead
Location
Escondido, California, United States
Company size

Who is Rayna Houston? Overview

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Quick answer

Rayna Houston is listed as Customer Success Manager | Quality Assurance Lead at PATENAUDE & FELIX, APC, a with 56 employees, based in Escondido, California, United States. AeroLeads shows a matched LinkedIn profile for Rayna Houston.

Rayna Houston previously worked as Legal Account Representative at Patenaude & Felix, Apc and Server at Applebee'S Neighborhood Grill + Bar.

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PATENAUDE & FELIX, APC

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Profile bio

About Rayna Houston

Charismatic Customer Success Manager with 4+ years experience in managing customer relationships, developing account plans, and delivering exceptional customer support. I excel in places where I can leverage my skills to increase customer retention, help customers achieve objectives, and drive revenue growth.When I'm not working, you'll likely find me competing with my dance team or enjoying a night in with some friends. Music is my love language and I'll always prefer watching the sunrise over catching the sunset.

Current workplace

Rayna Houston's current company

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PATENAUDE & FELIX, APC
Patenaude & Felix, Apc
Customer Success Manager | Quality Assurance Lead
san diego, california, united states
Employees
56
AeroLeads page
5 roles

Rayna Houston work experience

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Legal Account Representative

Current

San Diego County, California, United States

- Successfully managed accounts with delinquent balances exceeding 120 days, consistently achieving monthly collections exceeding $40K-Fostered and nurtured robust client relationships by maintaining regular communication regarding recurring payments and providing necessary support for seamless transactions.- Played a pivotal role in new representative training, offering comprehensive guidance on essential processes and serving as a valuable resource for ongoing support.

Dec 2022 - Present

Server

California, United States

- Leveraged customer insights to enhance upsell rates and boost average check totals by 9%.-Demonstrated adept multitasking abilities by efficiently managing multiple tables, organizing the kitchen operations, and processing payments through POS systems-Cultivated and maintained multifaceted customer relationships, fostering a conducive environment for repeat business.

Mar 2022 - Dec 2022

Associate

San Diego County, California, United States

- Successfully reduced errors by 5% through continuous performance improvement initiatives, resulting in enhanced accuracy within the team.- Displayed a customer-focused approach by assisting in-store guests, checking stock availability, and providing guidance on item locations- Swiftly picked, packed, and shipped guest orders while consistently meeting time-sensitive deadlines at a 97% rate

Jun 2021 - Feb 2022

Barista

San Diego, California, United States

Jun 2021 - Sep 2021

Associate

San Diego County, California, United States

Mar 2020 - Jun 2021
Team & coworkers

Colleagues at PATENAUDE & FELIX, APC

Other employees you can reach at patenaudeandfelix.com. View company contacts for 56 employees →

FAQ

Frequently asked questions about Rayna Houston

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What company does Rayna Houston work for?

Rayna Houston works for PATENAUDE & FELIX, APC.

What is Rayna Houston's role at PATENAUDE & FELIX, APC?

Rayna Houston is listed as Customer Success Manager | Quality Assurance Lead at PATENAUDE & FELIX, APC.

Where is Rayna Houston based?

Rayna Houston is based in Escondido, California, United States while working with PATENAUDE & FELIX, APC.

What companies has Rayna Houston worked for?

Rayna Houston has worked for Patenaude & Felix, Apc, Applebee'S Neighborhood Grill + Bar, Target, Starbucks, and Mcdonald'S.

Who are Rayna Houston's colleagues at PATENAUDE & FELIX, APC?

Rayna Houston's colleagues at PATENAUDE & FELIX, APC include Haley Brendlinger, Sara Betancur, Tanner Carmen, Shannon Rhoads, and Juan Montilla.

How can I contact Rayna Houston?

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