Raynner Okpara Email & Phone Number

Lagos, Nigeria

As a manager, my function is to strengthen revenue controls, identify revenue opportunities and compliance issues, perform customer audits/reviews, and minimize the risk of revenue leakage within various revenue streams.I also supervise building of program, perform financial analysis to conduct reviews, approaches, and recommendations.

Lagos

• Manages, with thought leadership, a team of 8 fraud specialists, who identify and mitigate revenue losses related to Telecoms fraud - subscription, prepaid, business and sales fraud. Manages proactive fraud risk.
• Responsible for developing Fraud & Risk Management strategy and business plans to ensure that control measures and action plans are in place to mitigate fraud risks within the organization
• Supervises end to end assessments of key business processes to ensure mitigation of significant fraud and business risk gaps
• Directly manages partnerships with key business functions such as Network operations, Corporate Investigations, Engineering division, Sales and Customer Care, to mitigate fraud exposure
• Defines policies and standards on fraud matters and ensures services provided and operations are compliant with these standards
• Accountable for day-to-day operation of fraud management tool "Subex" including, but not limited to, generating and monitoring predefined Key Performance Indicators (KPIs), alarms and resolution of triggered alarms

Lagos, Nigeria

• Monitored, developed and managed the performance of the team to ensure integrity of the revenue streams with primary focus on strengthening and/or building revenue assurance processes and controls
• Devised and implemented short, medium- and long-term plans for delivery of SLAs and KPIs, using Structured Query Language (SQL) and Audit Command Language (ACL), that reduced revenue leakage to less than 5% of annual.
• Developed controls to assure timely and correct transport of all event detail records (EDRs) from points of generation (switches) to points of mediation and billing/rating
• Detected and recovered leaked revenue, and providing assurance and confidence to key stakeholders regarding the integrity of the network and business operations and support profitable decision making
• Collaborated with relevant teams to ensure all root-cause documentation is accurately completed, reviewed and approved, in addition to maintaining and updating process documents and templates. Product assurance review.
• Developed processes to improve revenue assurance best practices for the organization

Lagos, Nigeria

• Conducted data integrity tests and optimized automated controls and processes by reducing delays, introducing new techniques for effective restriction of illegal activities, resulting in revenue savings for the.
• Responsible for daily operational activities and ensuring effective and efficient utilization of available processes
• Initiated a quarterly monitoring and reporting of current state systems and process focused on identifying and resolving any performance bottlenecks
• Emplaced and monitored access to HLR to mitigate cases of unauthorized access, manipulation of profiles, Identity theft and/or sim cloning
• Dashboard and user case management of RAFM for use by the CFO for reporting P&L impacts and populating monthly/quarterly/yearly presentations shared with senior management for decision makingAdditional experience as.

Lagos, Nigeria

• Supported the team with the roll-out of EFT vendor sign-ups, verified EFT documents along with void cheques and bank letters for compliance and auditing purposes
• Recorded all company expenses and prepared payment schedules to local and international suppliers as well as employee payroll and tax remittances

Master'S Degree, Entrepreneurship/Entrepreneurial Studies, Credit

Activities and Societies: Lawn Tennis Champion

Mba, Entrepreneurship

Completed

Pgd, Financial Management

I added more values to myself

Hnd, Accounting & Administration

Activities and Societies: Rotaract ClubHigher National Diploma