Ray Phillips Email & Phone Number

London, United Kingdom

Kingston Upon Thames, United Kingdom

Managing the running of the library service.

• Increased the electronic reach of the information service, changing the culture from that of a physical service with an electronic arm to one of a national, electronic service with a physical presence in London.
• Restructured the information services team, creating an effective team better suited to new challenges.
• Was involved in developing health care knowledge services nationally; for example, I worked with the NHS England Strategic Health Authority (SHA) library leads development group. I helped them develop a programme to.
• Successfully led bids for, or renegotiated, a number of contracts
• Initiated and oversaw the delivery of a number of innovative products and service including being one of the first libraries in the U.K. to use an open source library management system
• Led the creation of a three-year information services strategy.

• Led a London-wide project aimed at determining the competencies and knowledge information and library staff required to enhance their support of learners. I won a £35k bid to support this project.
• Developed and implemented a common strategy for NHS libraries in south west London
• Performance managed libraries in south west London
• Played a key role in devising strategy for all health libraries in London’s NHS
• Led a number of London-wide initiatives aimed at ensuring that NHS libraries supported organisational objectives. Examples include:- patient information - ensuring that libraries created partnerships to support the.