Raymond Singleton Email & Phone Number

Kirkland, Wa, Us

Indianapolis, In, Us

Essential DutiesParticipate in client whiteboards and project planning activitiesGather and / or document project requirementsReview client documentation and deliverablesLead and / or contribute to technical design sessionsPrepare technical design documentation and task-level project plansWork as a part of multifaceted team to deliver holistic technical solutionsRequired SkillsMigration and coexistence experience with all currently supported versions of Exchange Hands-on experience migrating to Office 365 Experience managing and remediating Active Directory items that would prevent a migration to Office 365 Demonstrable knowledge of migration best practices and troubleshooting Experience designing and troubleshooting complex mail routing scenarios Experience with 3rd party migration tools from companies such as Dell software. Hands on experience with Cloud Identity and Security Technologies – EMS, Federation Services, and Identity management (Azure AD Connect) Hands on experience in complex messaging migration scenarios, including Hybrid Office 365 configuration. Expert level PowerShell capabilities Experience in project management technologies and process Capable of 'owning' the relationship from a Core BTS perspective Experience architecting migration solutions using Quest tools - migrating mailboxes from Notes to Exchange Online Experience setting up and managing co-existence for Note to Exchange migrations​

Tacoma, Wa, Us

O365/M365 AdministrationAzure Active DirectoryTeams MigrationsTeams Direct Routing/Location Based RoutingExchange MigrationsSystem AdministrationNetwork Administration

Tacoma, Wa, Us

Microsoft Engineer Tier II Level 3I am responsible for managing the Microsoft Lab for proof of concepts, the escalation point for Microsoft L1 Engineers, Microsoft Trainer for Microsoft L1 Engineers, customer support/response for cases, incidents, also problem tasks according to priority, SLA and OLA requirements.

Bellevue, Wa, Us

Working with Support Engineers to provide high level support meeting SLAs, troubleshooting, pushing development escalations and seeing them to end. Provide engineering level support for customers utilizing BitTitan's products MSPComplete, MigrationWiz, Deployment Pro, and DMA. MAILBOX MIGRATIONS:Microsoft Office 365Exchange Server 2003Exchange Server 2007+Exchange Server 2010 SP1+G SuiteGmailGroupWise 7+Lotus Notes 6.5+Zimbra 6+Open XchangePUBLIC FOLDER MIGRATIONS:Exchange 2003Exchange 2007Exchange 2010 SP1+Office 365DOCUMENT MIGRATIONS:BoxDropbox OneDrive for BusinessSharePoint OnlineGoogle DriveFile ServerArchive Migrations:Exchange Server 2003+ Exchange Server 2007+Exchange Server 2010 SP1+Office 365Google VaultG SuitePST : PST Files from your own Azure storagePST Files: Uploaded to BitTitan Storage using the Uploaderwiz

Bellevue, Wa, Us

Tier 3 Support, managing and supporting Azure Cloud Environment international, On-premise enterprise environment multi-site international locations.Responsibilities include design, implementation, management and support:Active DirectoryAzure and On-premise Hyper-V EnvironmentAzure networking Cisco networking SQL ServerWindows ServerVideo Teleconferencing Hardware/Software SAN StorageOffice 365

Tacoma, Wa, Us

Escalation Point for Service Desk tickets/issues, Project Management, AD, Azure AD, 0365 Migration & Administration, Exchange Administration, SharePoint Setup/Migration/Configuration/Design/Administration, Hyper-V, ESX-I, Windows Server Administration/Deployment/Configuration, Group Policy Management, Window SCCM Administration/Software Deployments, Windows SCOM Administration and hardware maintenance.

Bellevue, Washington, Us

Headed the project to transition IT to cloud and 3rd party managed services. While managing these duties, I was also a "go-to" for Technical Support for US and Romania employees, as well as our global customers via phone support. I managed both positions, at the same time successfully while supporting the CRM software Prophet. I always met SLAs and consistently had very positive internal/external customer feedback via survey.

Bellevue, Washington, Us

IT Support for Avidian and Technical Support for Prophet CRM Software.

Developed, setup, and manage a network for Seatac Express Inc.Provided personal and Professional IT Development, Upgrades, Migrations, And Support for Electronic Or Computer Systems.Upgraded to a small datacenter for Seatac Express. I worked directly with the owner and the operations manager to complete company goals/projects/updates/upgrades for anything Technical. My responsibilities included but were not limited to: Budget planning, technical trainer, system engineering, network management, backup administration, phone system administration, disaster recovery strategy and general support for the Seatac Express. Windows License Open Agreement with Software Assurance.Managed phone systemMixed environment of virtual and physical servers.Microsoft Windows Server Enterprise EnvironmentPrimary domain administrator for Active directory and ExchangeMicrosoft SQL ServersSQL Database Primary administratorMicrosoft SharePoint 2010Microsoft Exchange and Database ServersMicrosoft Office Products Vmware Virtualized Environment Snapshots and Physical backups via Ultrabac local vendor and support. Comcast Fiber primary connectionBonded DSL as failoverFortinet FirewallSonicWall Firewall Mobile Data Management/Deployment via Vipre Business ManagementCrown Data Systems deployment and support Crown EDI SystemsCamera System for building management and internal warehouseTSA Certified Trucker Tracking/Management Phone System Management Cell Phone ManagementProject Planning/Management IT Budget Management/PlanningTechnical Training/SupportCustomer Service SupportExternal FTP server for customer data via DMZ (Customized for Seatac)All other day to day owner requested tasks as required/Requested per change management control.Completed smooth transition to new support, to make time to fully support my IT director position.www.seatacexpressinc.com

Seattle, Wa, Us

Systems Administration, Phone System Administration, Backup administration, network administration and Tier 2 support via ticketing system or escalation to which an great efficiency increase was noted after I joined the infrastructure team.Casey has multiple site locations with domain controller at each location with primary and failover broadband connections.My original tasks as a contractor, was to fly from site to site upgrading the windows server, firewall, network switch, ShoreTel Phone System, UPS or setup from the ground up, in any order. I updated a ton of documents and even made the recommendation, that we used a certain type of server so we could setup a VM server and connect it to HQ. This was followed for each site upgrade.After I was hired on FTE:System Administrator/Network Administration/VTC AdministrationThe networking site was monitored via Solar winds and other tools which monitored phone, broadband, Video codecs, and server connections. My tasks were to come in early and prevent/put out fires before clients/customers noticed.The infrastructure team consisted of tier 2/tier 3 members (7). All changes were documented or if required updated documents for the required change.I managed and wrote process documentation for WSUS for ALL sites domain controllers for Casey Family Programs as well took part in managing ADUC. Managed and wrote documentation for Symantec backup system which backed up physical servers and Unitrends to backup VMsCreate VMs or Physical servers as tasked.Managed FTP serversVTC Managed Lifesize Video Codecs over multiple sites as well as Cisco Video Conference Bridge and DVR system for video conferencing.I also assisted in managing the ShoreTel Phone System.

Renton, Washington, Us

Contractor at Casey Family Programs for WideNet.

Redmond, Wa, Us

Responsible for general network/phone system support, maintenance and repair, and providing Tier II computing and desktop application support.

Redmond, Wa, Us

Responsible for IT computing, desktop application and other general network system support, maintenance and repair.

Redmond, Wa, Us

Under limited supervision, performed a variety of semi-routine tasks to ensure production test standards were met. Performed the testing, troubleshooting, and repairing of electronic communications equipment at the PCB and final assembly level.

Redmond, Wa, Us

Under direct supervision, performed a variety of routine tasks to ensure production test standards are met. Performed the testing, troubleshooting, and repairing of electronic communications equipment at the PCB level using general test equipment.

Redmond, Wa, Us

Performed the testing, troubleshooting, and repairing of electronic communications equipment at the PCB level using general test equipment.

C.N.C. Machining, contracts for Boeing and BF Goodwrench.