Rayssa Andrade Email & Phone Number

São Caetano Do Sul, Sp, Br

São Bernardo Do Campo, São Paulo, Brazil

São Bernardo Do Campo, São Paulo, Brazil

- Server creation: Provisioning new servers based on client requirements, including selecting appropriate hardware specifications, configuring operating systems (OS), setting up network and security parameters, and ensuring compatibility with existing infrastructure.- Increasing allocated server disk space: Expanding the storage capacity of existing servers by adding new hard drives or extending virtual disks, ensuring data integrity and minimal disruption to services during the expansion process.- Increasing memory capacity: Upgrading server memory (RAM) to improve performance and accommodate growing application demands, following best practices for memory installation and configuration.- Increasing CPU capacity: Upgrading server CPUs to enhance processing power and support more intensive workloads, ensuring compatibility with the server motherboard and other components.- Environment handover: Facilitating the transfer of IT environments between teams or locations, including documenting configuration details, providing training or documentation to the receiving team, and ensuring a smooth transition with minimal downtime.- Direct communication with the Mexico team via emails regarding client requests: Collaborating with the Mexico team to address client needs and requests, including analyzing requirements, providing technical recommendations, and coordinating implementation efforts to deliver solutions effectively.

Santo André, São Paulo, Brazil

- Assistance in the planning and execution of English classes for groups with different levels and age ranges.- Developed an educational intervention project for 90 students focused on active teaching methodology using the Jclic software.- Providing support to students during classroom activities, offering individualized assistance when needed.- Supplying detailed feedback to students, identifying strengths and areas for improvement to foster development.- Participation in pedagogical meetings and contribution to the development of lesson plans.- Collaboration with other teachers to create projects and events that promote language practice in a playful and interactive manner.

- Managed 10+ daily sales transactions including credit card, returns and refunds to ensure error-free cash flow. -Effective customer communication of according with need and desires to achieve goals by improving the quality of service and customer rapport.- Coordinated order status, shipping dates, pricing, availability, and backorders.- Ensured all products were transferred and delivered to the designated location as requested.- Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction.

São Bernardo Do Campo, São Paulo, Brasil

I am proud to say that my first job was in a multinational company as young apprentice, where I developed and learned a lot about technology, softwares, technical terms and career in IT. I had been totally immersed in a technology environment. - Participated in the "Girls In IT" program, which aimed to encourage girls to enter a career in technology.- Collaborated with the posting hours of 60 employees through the Eetime tool. - Watched the activities daily of my management with software tests ensuring fluidity and quality, assuring risks and impacts.- Followed 10 workshops to improve my technical knowledge about technology.- Monthly meetings were held to discuss technology updates, career plans, and inspirational stories from professionals in the field.

Bachelor'S Degree Analysis And Systems Development

Related coursework: - Probability and Statistics - Introduction to programming logic: Python - Computer organization and architecture.

Bachelor'S Degree English Language And Literature/Letters

Related coursework: - Textual Production of the English Language - Technology in Education - Communication - School management - Speech.

Bachelor'S Degree Language Interpretation And Translation

Related coursework: - Text production - Technical Translation - Technical Translation of Recipes - Journalistic Translation - Reading.