Customer Success Manager, Americas
CurrentCustomer Success Manager responsible for Americas. Focusing on Customer Adoption, Retention and building relationships with customers to ensure they are successful at each stage of the Customer journey.
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@finastra.com
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Raymond Tan is listed as Customer Success Manager, Americas at ActiveViam, a with 147 employees, based in New York, United States. AeroLeads shows a work email signal at finastra.com and a matched LinkedIn profile for Raymond Tan.
Raymond Tan previously worked as Head of Summit Services, Americas at Phi Partners and Systems Advisory Architect at Finastra. Raymond Tan holds Bachelor Of Science - Bs, Computer Science from University Of Melbourne.
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What I do today: I am a Customer Success Manager at ActiveViam, an advanced data analytics solutions company focus on risk management, with it's powerful Atoti platform and various Solutions e.g. FRTB and Liquidity Risk Management. My role is to implement a Customer Success program to ensure our customers get the most value of their investment in Atoti.How did i get here: In 25 years at Summit / Misys / Finastra, I have had 5 separate roles, travel the globe and had the opportunity to expand the Summit business in Asia. I built and trained a technical team that today are now technical product experts. My 5 years as an Oracle and Sybase Production DBA laid the groundwork for me to be able to advise large financial institutions in Treasury and Capital Markets on operations, transformation and migration matters. I spent a decade focus on Summit Customer Success and Relationship building.
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New York, United States
Customer Success Manager responsible for Americas. Focusing on Customer Adoption, Retention and building relationships with customers to ensure they are successful at each stage of the Customer journey.
New York, United States
North American Regional Practice Lead responsible for expanding Phi Summit Services into Americas. Primary focus to assist the Summit customers to navigate the next step in the Summit modernization evolution. This includes leveraging new models from Cloud to Platform as a Service (PaaS), with the help of relevant technologies
New York, United States
Systems Advisory Manager and Architect managing a team of 3, dealing with global customers to increase the use of the product to maximize their ROI and build long term relationships to improve customer experience. Organize and run User Groups
New York, United States
Created and promoted a value-add managed package to facilitate Summit migration to the new .Net based, 3 tier real-time architecture. Resource program and support execution team to mitigate project risk
Singapore
Grew the Summit business in APAC, breaking into new markets eg China, Taiwan, Korea, Indonesia, Philippines and India. Build, educate and mentor a Summit Technical team to do pre-sales, implementation, and support
New York, United States
Install and implemented Summit at 8 clients in Americas and Europe. Formal technical trainer on system administration for customers and internal staff. System performance benchmarking and tuning. Support Pre-Sales
Other employees you can reach at activeviam.com. View company contacts for 147 employees →
Mary Harris
Colleague at ActiveviamNew York, United States
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Sebastien Kurz
Colleague at ActiveviamGreater Paris Metropolitan Region, France
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Adam Crossley
Colleague at ActiveviamPickering, Ontario, Canada
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Marc Coutelier
Colleague at ActiveviamParis, Île-De-France, France
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Oussama Messaoudi 🇵🇸
Colleague at ActiveviamParis, Île-De-France, France
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Ben Turnbull
Colleague at ActiveviamLondon, England, United Kingdom
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Tyler Moson
Colleague at ActiveviamNew York City Metropolitan Area, United States
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Mei Chou
Colleague at ActiveviamWestport, Connecticut, United States
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Oliver Newport
Colleague at ActiveviamWest Midlands, England, United Kingdom
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Victoria Chan
Colleague at ActiveviamNew York, United States
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Quick answers generated from the profile data available on this page.
Raymond Tan works for ActiveViam.
Raymond Tan is listed as Customer Success Manager, Americas at ActiveViam.
AeroLeads has found 1 work email signal at @finastra.com for Raymond Tan at ActiveViam.
Raymond Tan is based in New York, United States while working with ActiveViam.
Raymond Tan has worked for Activeviam, Phi Partners, Finastra, Finastra (Misys Financial Systems), and Finastra (Summit Systems Inc).
Raymond Tan's colleagues at ActiveViam include Mary Harris, Sebastien Kurz, Adam Crossley, Marc Coutelier, and Oussama Messaoudi 🇵🇸.
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Raymond Tan holds Bachelor Of Science - Bs, Computer Science from University Of Melbourne.
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