Results-driven leader with expertise in corporate operations, financial services, staff leadership, sales, retail operations, and client accounts management with over 13+ years of professional experience. Proven track record in talent development, recruitment, and data analysis. Adept at synthesizing insights, resolving operational issues, and enhancing overall efficiency through informed decision-making.
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Executive Team LeadTargetNutley, Nj, Us -
Studio ManagerOrangetheory Fitness Aug 2024 - PresentCloster, New Jersey, United States-Drive 15% membership growth and 20% revenue increase by optimizing operations and implementing targeted sales strategies.-Analyze sales data to launch retention programs, reducing churn by 10% and boosting engagement.-Train and lead staff, resulting in a 30% rise in membership conversions across locations.-Coordinate with corporate for local marketing events, achieving a 25% increase in new memberships and brand visibility. -
Senior Disputes ManagerCredit Saint Llc Jun 2021 - May 2024Mahwah, New Jersey, United States-Directed and guided a dynamic team of 31 employees in developing and implementing fintech solutions in a tech startup environment, resulting in a 42% increase in operational efficiency, achieving cost savings of 25%.-Collaborated with legal and compliance teams to stay abreast of industry changes and regulatory updates.-Utilized data analysis to identify trends in credit report inaccuracies, leading to targeted dispute strategies.-Independently created and launched a departmental website with detailed Standard Operating Procedures (SOPs) and developed a dashboard, seamlessly integrating productivity metrics, statistical insights, and weekly progress indicators through meticulous data analysis.-Maintained the CRM reporting system with a 94% accuracy for tracking and auditing. -
Social Media StrategistPandora Nov 2020 - Jun 2021Short Hills, New Jersey, United States-Developed and implemented comprehensive social media strategies in order to increase brand awareness and website traffic.-Conducted regular analysis of social media metrics, optimizing campaigns based on performance data.-Significantly increased organic traffic on multiple social media channels by 252% within 8 months of employment.-Managed and curated content for various platforms, tailoring messaging to target audiences. -
Office ManagerHairclub Dec 2018 - Nov 2020Elmwood Park,Nj-Supervised and mentored a team of 12 administrative professionals, ensuring optimal performance and efficiency.-Implemented streamlined processes, resulting in a 50%increase in overall office productivity.-Managed office budgets, controlled expenses, and negotiated vendor contracts to achieve cost savings. -
Operations Manager24 Hour Fitness Feb 2017 - Jan 2019Saddle Brook, New Jersey, United States-Effectively planned, organized, and coordinated club functions to optimize financial outcomes in alignment with profit and loss goals, emphasizing a member-centric approach.-Implemented process improvements that resulted in a 46%increase in operational efficiency and 67%in member satisfaction.-Led a dynamic team of 35 employees, overseeing daily operations and ensuring seamless workflow. -
Store ManagerSteve Madden May 2012 - Dec 2016Paramus,NjSuccessfully managed all aspects of store operations, including sales, customer service, inventory management, staff supervision, and visual merchandising resulting in consistently exceeding sales targets by an average of over 15% annually. -
Sales ManagerSteve Madden Aug 2011 - May 2012
Ray Guzman Education Details
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Communication And Media Studies
Frequently Asked Questions about Ray Guzman
What company does Ray Guzman work for?
Ray Guzman works for Target
What is Ray Guzman's role at the current company?
Ray Guzman's current role is Executive Team Lead.
What schools did Ray Guzman attend?
Ray Guzman attended Montclair State University.
Who are Ray Guzman's colleagues?
Ray Guzman's colleagues are Mehrzad Adloo, Jennifer Zeitler, Kati Kern, Julie Stromwall, Josh Cedar, Kevin Collins, Sara Fischer.
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