Zachary Ray Email & Phone Number

San Antonio, Texas Area

• Reports directly to the Senior Assistant Director of Accounting. Communicates daily & weekly market driven financial data using Microsoft Excel spreadsheets utilizing updated accounting data. • Manages financial contracts secured by Marriott Sales Managers with profits exceeding $150,000 per month. • Finalizes and completes 5-10 event contracts & invoices per month within a 7 day department deadline. • Resolves past due accounts and vendor invoices to receive contractual payments in full by designated timelines set by department managers. Process includes: follow-up emails, phone calls and delinquency letters communicated to event group primary contacts to ensure account balances are settled. • Works collaboratively with multiple internal departments and external business partners and clients to guarantee a successful experience for all parties involved.

San Antonio, Texas Area

• Analyzed member financial and credit score data to determine the acceptability of loan risks’ in support of USAA bank and investor regulatory policies. • Received inbound mortgage application inquiries and assessed member financial qualifications while adhering to USAA policies and procedures. • Served as a liaison between USAA members, internal mortgage processors, and underwriters to confirm all relevant member information was gathered and reviewed to facilitate successful closings. • Evaluated and viewed member profiles to recommend additional USAA product and services. • Reviewed active loan files daily to determine if necessary mortgage documents were missing and assisted with the completion of loan applications ahead of closing deadlines.