Razip Hashral Email & Phone Number

Singapore

Singapore

Boomi is a Dell Technologies company acquired by Dell in 2010 and offers a Low Code Integration-Platform-as-a-Service that enables companies to connect applications and data sources both on premise and in the Cloud. Helps its customers break down information silos, automate workflows, secure real-time access to data across applications and business partners, and provides the data analysis and management capabilities.By tapping the power of the Boomi platform, any organization can significantly shorten project times, reduce costs, streamline processes and boost productivity. Our technologies connect applications, assure data quality and automate workflows.My role is to increase Boomi Professional Services footprint regionally and actively contribute to the success and development of new services offerings. Maintaining and growing Boomi iPaaS services business within our customer base by applying a consultative approach with our clients towards the entire sales journey of solution. Increasing Annual Recurring Revenue offering under Professional Services such as Manager Cloud Services via AWS/Azure/AliCloud, Enterprise Account Architecture & Processes Monitoring & Managed services.

Singapore

Manage a team of inside sales for multiple accounts: Markem Imaje, bioMerieux and Rockwell Automation. Part of my responsibility is to mentor and coach my internal sales team on the basics skills of salesmanship, closing sales, objection handling etc. so that the sales reps meet and exceed sales quota. Encouraging the team through positive reinforcement to drive revenue growth across APJ evangelizing business values via a customer-centric model.Ensuring my team qualify and grow pipeline for sufficient pipeline generation against targets.Manage pipeline progression & Forecast via use of CRM ( salesforce ) and getting the team to follow as well.Planning and implementation of Go-To-Market Strategies & tactical campaigns for cross-sell & upsells.Analysis of CRM data for data driven approach towards effective and efficient sales model. Transformative change by supporting strategic growth plans aligned to company vision.Daily and regular engagement with Channel Partners and cross functional teams

Singapore

Reporting directly to the Global Account Executive, Asia Pacific, I managed Lenovo’s 3 largest Global Accounts with HQ based out of Singapore, 2 major banks (SCB and DBS) and an International Airline Carrier (SIA). I am responsible for the contracts and commercial management of all aspects of business between these customers and Lenovo, globally. Part of the work I contributed is to consolidate, manage and negotiate legal and contractual terms together with the Lenovo Legal counsel. Alliance management and ensure that best value and cost are achieved for each projects. I also managed the entire bid approval process for any RFPs within these accounts.

Singapore

Reporting directly to the Global Account Director for one of Atos’ largest customer in the Financial industry, I am responsible for the commercial management of managed services of this major account, providing DC and Communication Services for the next few years, worth several hundred million US$ per year, which has been won in 2015 and will run through till 2020. Part of the work I contributed is to consolidate, manage and negotiate legal and contractual terms together with the Atos Legal counsel. Alliance management and ensure that best value and cost are achieved. I also managed the entire bid approval process with Atos’ global management team from the pursuit review all the way to offer and contract review.Accomplishments:- Closed Tens of millions of dollars’ worth of Teradata products and services through close relationship and business alliances to this account. Close up on the contracting of the sales and followed up on its billing. Guided the Procurement team to close up the procurement process and led the negotiations of the deal.- Secured significant additional follow through services business within the account.- Daily Account Management of the Account with multi-level face to face contact with the customer as well as vendors and alliances.- Management of tight SLA’s and RFP deadlines and ensuring continued customer satisfaction through regular service review meetings with customer.- Regular management of the CRM system reporting for Atos’ upper management of forecast and pipelines- Works very closely with operations and pre-sales teams to look at new services potential and cross-sell whenever possible.- Managed and developed new bids and services relating to virtualization services as an on-demand, utility model, for Virtual Infrastructure, Virtual Desktop and also Hadoop-as-a-Service. Also worked on incremental services such as Archival and resource-based managed services.

Singapore

Responsible for after sales support services that include warranty and post warranty/ maintenance support services agreement. Scope also includes Multi-vendor OEM equipment and services including network infrastructure solutions (Cisco, Juniper, others), Systems Servers (Sun, HP, Dell, Brocade) and offering managed services to enhance customer IT support and fault diagnostic support. Other services include Datacenter Support, Relocation and Managed Helpdesk support services. I often need to engage, manage and negotiate the best pricings from various vendors. Ensuring that the project follows the schedule and within budget. For international or regional deals, I would engage with the relevant local teams and vendors/suppliers in order to provide a complete and seamless solution to my customersI provide day-to-day support to the operations team in ensuring customer satisfaction and quick problem escalation and will initially act as the single point of contact for customer during the early stages of any project. I will also be IBM’s services representative to the customer and will channel any new leads to the relevant teams within the company, often conducting joint customer calls to ensure customer’s satisfaction. A tight Vendor Management skill is key to ensuring a successful project implementation and budget control.Evaluate customers business objective and developed solutions on support plan for their systems through selling and cross-selling of other services within IBM and also to secure additional business, wining both new business and growing revenue with existing client through alignment of business strategies.Document pipeline opportunities on a timely and accurate basis and provide appropriate updates to executive management teams. I handled deals from as little as a few thousand dollars to a mega deal of 25 million dollars on a major services deal for a local bank

I provide after sales support services which includes warranty and post warranty/maintenance services agreement. Scope also includes Multi-vendor support services including Datacentre Support, Relocation and Managed suppoort services.I also provide day to day support to the operations team in ensuring customer satisfaction and quick problem escalation.I will perform planning and consult customers on support plan for their systems through selling and cross-selling of our services within CSC.

Managed Client Portfolio, plan, organised marketing events and ensuring a complete project success.I also managed the Client's Advertising plan and budget. Worked with the various media and creative teams to pitch for new projects and managed the customers' satisfaction.

Bachelor Of Science (Bs), Mass Communication/Media Studies

Mass Communications

Diploma, Electrical, Electronics And Communications Engineering

Activities and Societies: Captain of the Rugby Team, VP of Track & Fiend club, Student Union committeeElectronics and Communications

Psle, Pure Science

Head Prefect, Captain of Track & Field