Razvan Vasile Email & Phone Number
Who is Razvan Vasile? Overview
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Razvan Vasile is listed as Helping Enterprise SaaS companies achieve higher customer success metrics at Oracle, a with 184101 employees, based in Bucharest, Romania. AeroLeads shows a matched LinkedIn profile for Razvan Vasile.
Razvan Vasile previously worked as Principal CSM NA Oracle at Oracle and Partner Success Manager at Iov Labs. Razvan Vasile holds Licenta, Tourism And Travel Services Management from Universitatea De Geografie Si Turism.
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About Razvan Vasile
Passionate Customer Success Professional in the SaaS enterprise space, with great focus on achieving customer business objectives, operational self-sufficiency and increase product adoption to drive ARR, product adoption and expansion, all achieved with emphasis on a superb customer experience.Using active listening, empathy and a strategic approach I excel at building long lasting relationships, loyalty and unparalleled customer satisfaction, all resulting in significant renewal rate increase and upsell opportunities generated.I love putting to work my proactive customer centric skills and mindset to resolve pain points, mitigate risk, fill knowledge gaps and uncover relevant and mutually beneficial upsell opportunities.
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Razvan Vasile work experience
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Partner Success Manager
* I created a designated Onboarding Process for new Partners covering all stages from Implementation to Go Live that increased Partner Satisfaction to 90% within the first 6 months.* Successfully coordinated creating a Feature Adoption and Training Roadmap for new and existing partners resulting in an increase of 20% of company solutions after 3 months.* Collaborated to create a strategic program to kickstart Accelerators for new Partners that over 6 months since implementation resulted in 15% increase in average transactions and 5% growth in new user acquisition, this equates to 40.000 USD increase in monthly revenue.* Worked closely with my manager to improve processes with the Implementation team to increase user satisfaction for new partners and reduce the time between implementation and Go Live by 15%.
Customer Success Manager Cx Cloud North America
* Impacted the renewal rate of CPQ, Commerce and Field Service subscriptions by 24% on a portfolio of 21 enterprise customers with over 4.7 million USD in ARR by implementing dedicated Success Plans and exceptional proactive initiatives to solve critical business needs and operational pain points with a series of targeted and strategic actions in my first year.* Coordinated application reviews to identify and remedy operational risks by rectifying the use of deprecated product features leading to increase of new product features, thus simultaneously increasing new feature adoption by 30% during my time in Oracle.* I successfully coordinated support and technical teams to create tailored learning paths and trainings designed to cover all areas that slowed down operational excellence and slow product adoption, this resulted in 25% higher NPS and 50.000 USD in Oracle University Courses sales.* I generated over 250.000 USD in upsell by promoting Oracle Consulting Services by promoting their services with customers where I identified a lack of bandwidth and expertise to successfully implement updates and configuration of new features.* Onboarded, coordinated and project managed pre and post Go Live activities with multiple internal, System Implementer and customer teams to drive a 100% successful implementation for new CPQ, Commerce and Field Service Oracle customers.
Business Development Manager
* My biggest achievement was the establishment of a multinational network of sub-distributors in countries such as Republic of Moldova, Slovakia, Georgia, and others, significantly contributed to our annual sales figures totalling 350.000 - 400.000 euros yearly by my last year.* During my tenure at Itaco, I successfully led the team efforts to expand brand presence, market share, and profitability with a 80% share in the dermatology aesthetic and electro epilation market.* Successful implemented a suite of marketing activities from live events to digital marketing solutions that reduced new user acquisition costs by 70%.* Streamlined the training, enablement and customer success process to ensure a great experience and continuous sales of consumables from happy and productive customers.
Business Development Manager
* During my time with media trust I increased profitability by 25.000 Euro/Year in subscriptions by acquiring customers like Total Soft, E-on Gas, PepsiCo, Saint-Gobain Glass, Bayer Pharmaceuticals, Puma Sports, Toyota and many others.* The implementation of previously unused Google Ads campaigns resulted in lead generation growth by 60% resulting in 20% new customer growth year over year.* Reduced new customer acquisition costs by focusing team efforts more on tailored advertisment, specialty event attendance, strategic partnerships with Marketing&PR agencies this increased sales results per sales rep by 30% and reduced the need to expand the team to continue growth.
Customer Consultant
* Successfully increased the number of active branch customers, customer fidelity and number products per client on average by 50% by my last year.* By implementing team effort and proactive sales approaches the agency we represented was ranked among the top 3 most profitable and the first in cross-promotion sales for the retail group we belonged to.* My biggest accomplishment was reaching the national number 1 position in sales of Raiffeisen Asset Management ( the bank's own wealth management program ) with an average of 200.000 USD subscribed monthly by my last year with my employer.
Colleagues at Oracle
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Syed Ahmer Ejaz
Colleague at OracleDubai, United Arab Emirates
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Nanda. Krishna
Colleague at OracleBengaluru, Karnataka, India
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AK
Anurag Kumar Jain
Colleague at OracleGreater Seattle Area, United States
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Syed Mudasir Ahmed
Colleague at OracleBengaluru, Karnataka, India
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Ashish Sharma
Colleague at OracleMumbai, Maharashtra, India
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Darius D.
Colleague at OracleSanta Monica, California, United States
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MD
Mike Dewitt
Colleague at OracleDenver Metropolitan Area, United States
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HK
Heinz Koller
Colleague at OracleZurich, Switzerland
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HK
Hyunjin Kim
Colleague at OracleSouth Korea, Korea, Republic Of
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JT
Johnathon Trumble
Colleague at OracleMorgantown, West Virginia, United States
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Razvan Vasile education
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Universitatea De Geografie Si Turism
Frequently asked questions about Razvan Vasile
Quick answers generated from the profile data available on this page.
What company does Razvan Vasile work for?
Razvan Vasile works for Oracle.
What is Razvan Vasile's role at Oracle?
Razvan Vasile is listed as Helping Enterprise SaaS companies achieve higher customer success metrics at Oracle.
Where is Razvan Vasile based?
Razvan Vasile is based in Bucharest, Romania while working with Oracle.
What companies has Razvan Vasile worked for?
Razvan Vasile has worked for Oracle, Iov Labs, Itaco International, Mediatrust Romania, and Raiffeisen Bank Romania.
Who are Razvan Vasile's colleagues at Oracle?
Razvan Vasile's colleagues at Oracle include Syed Ahmer Ejaz, Nanda. Krishna, Anurag Kumar Jain, Syed Mudasir Ahmed, and Ashish Sharma.
How can I contact Razvan Vasile?
You can use AeroLeads to view verified contact signals for Razvan Vasile at Oracle, including work email, phone, and LinkedIn data when available.
What schools did Razvan Vasile attend?
Razvan Vasile holds Licenta, Tourism And Travel Services Management from Universitatea De Geografie Si Turism.
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