Rich Bailey, Ms Email and Phone Number
San Francisco, CA, US
Rich Bailey, Ms's Location
Menlo Park, California, United States, United States
Rich Bailey, Ms's Contact Details
Rich Bailey, Ms work email
- Valid
- Valid
- Valid
Rich Bailey, Ms personal email
n/a
About Rich Bailey, Ms
With an unwavering commitment to healthcare innovation, I stand at the forefront of integrating clinical informatics and technology at the County of San Mateo. My expertise in managing large-scale health information systems is underscored by my current academic pursuit as a Master of Clinical Informatics Candidate at Stanford University School of Medicine. I am passionate about advancing diversity, equity, and inclusiveness within healthcare, and I bring a unique perspective that aligns with our mission to enhance patient care through cutting-edge technology.Currently, my role encompasses leading digital health strategy for the medical center, health IT, and desktop support teams, as well as long-term structure and direction in partnership with the CIO. These roles have honed my skills in operational requirements, manufacturing process improvement, and new business development, ensuring efficient and equitable healthcare delivery.
Rich Bailey, Ms's Current Company Details
County Of San Mateo
View
Chief Information Officer- Health
San Francisco, CA, US
- Website:
- smcgov.org
- Employees:
- 3776
Rich Bailey, Ms Work Experience Details
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Chief Information Officer- HealthCounty Of San MateoSan Francisco, Ca, Us
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Master Of Clinical Informatics Management CandidateStanford University School Of Medicine Jun 2024 - PresentPalo Alto, Ca, UsThe Master of Science in Clinical Informatics Management (MCiM) is a unique degree program combining medicine, business and technology. MCiM prepares the next generation of leaders who can efficiently oversee and implement novel uses of technology within health care; gain core business skills, new health sector insights, and a management-focused and ethical understanding of digital innovations applied to the health care needs of diverse populations. The only cross-disciplinary program of its kind on the West Coast, MCiM cultivates a supportive learning environment to develop leaders who seek to advance diversity, equity and inclusiveness in health care– locally, regionally and globally. -
Director- Digital Health Strategy And InnovationCounty Of San Mateo Oct 2023 - PresentRedwood City, Ca, Us• Coordinator of post-Epic implementation program development, standardization, and overall County Health IT strategy•Collaborate with CIO and executive consulting firms for strategic and long-term information technology consolidation and optimization across the medical center, outpatient clinics, and Epic applications teams
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Interim Manager- Epic Integr8 Health Information And Technology- Ambulatory Clinical AppsCounty Of San Mateo Mar 2024 - Oct 2024Redwood City, Ca, UsAs an additional role to my Manager of Revenue Cycle:Oversee a team of 12 application analysts, supervisors, and application leads and contractors for the County of San Mateo Ingtreg8 Health Epic/ EMR revitalization project over Epic clinical applications in the Ambulatory space including EpicCare Ambulatory, EpicCare Link, Healthy Planet, MyChart, and Wisdom.
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Manager- Epic Integr8 Health Information And Technology- Him/ Patient Access/ Revenue CycleCounty Of San Mateo Nov 2023 - Oct 2024Redwood City, Ca, Us• Oversee team of 13 application analysts, supervisors, and application leads for the County of San Mateo Ingtreg8 Health Epic/ EMR revitalization project including implementation of 448 bed inpatient facility, 15 ambulatory clinics, 22 specialties, and revenue stream alignment and consolidation • Serve as an executive leadership advisor for program development, specifically in culture formation, change management and governance processes, budgeting and resourcing of people and hardware, and long-term strategic planning for post-live support, stabilization, and optimization• Support the County’s pilot belonging and inclusivity initiative, the LGBTQIA+ Staff Affinity Group, helping develop and foster an organization of inclusivity of diverse sexual orientation and gender identity • Selected as a member of the County of San Mateo emerging leaders leadership coaching program requiring bi-weekly evaluation with senior leadership to further refine, develop, and cultivate my healthcare leadership skills
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Healthcare AdvisorStealth Startup Oct 2023 - PresentMountain View, Wy, UsHealthcare advisor for a promising new startup in the healthcare space focusing on longevity and a solution to social isolation. -
Epic Client Services Manager- Epic Ambulatory/ Cadence/ Pb Implementations And SupportMulticare Health System Jun 2021 - Nov 2023Tacoma, Wa, Us•Oversaw team of ten application analysts and cross-functional teams on five concurrent Epic full-cycle implementations for hospitals, clinics, and critical access hubs providing merger and acquisition oversight, CareConnect preparedness, and net new Epic implementation sprint management, generating between $200,000 and $2 million in revenue per implementation engagement•Managed workflow analysis, implementation customization, and operations optimization activities for the following: EpicCare Ambulatory, Beacon, Bones, Cadence, Care Everywhere, EpicCare Link, Healthy Planet, Professional Billing, Security, Willow Ambulatory and Willow Inventory for existing and new customers through three large scale go-lives during tenure•Completed annual reviews, coaching, employee hiring, resource mapping, and budgeting for ten direct reports -
Epiccare Ambulatory Supervisor- Epic Optimization SprintsUchealth Oct 2019 - Jun 2021Aurora, Co, Us•Oversaw team of seven application associate and senior analysts optimizing physician and nursing systems for over 80 health clinics and medical specialty practices•Collaborated with physicians, system analysts, and organizational leadership to successfully implement healthcare quality metrics and meet medical standards and requirements for patient safety established through the Joint Commission on Accreditation of Healthcare Organizations (JACHO) -
Epiccare Ambulatory Analyst And Project ManagerDenver Health Jul 2018 - Oct 2019Denver, Co, Us•Served as primary project manager for new multi-ambulatory clinic facilities for all Epic applications from project scoping through post go-live optimization while also serving as a lead ambulatory build analyst• Provided direct support, troubleshooting, and optimization strategy for Epic ambulatory and pharmacy systems•Led integrated organizational committees for quality assurance and change management support of Business Continuity and Downtime Procedures, Area Reporting, Data Migration, Change Control, and Process Development -
Epic Application Analyst Ii- Willow InpatientProvidence St. Joseph Health May 2017 - Jul 2018Us•Assisted with Epic instance consolidation and hospital system acquisitions while supporting Epic Willow Inpatient functionality, covering full project lifecycle, supporting a seven-state geographic region with 30+ hospitals and 200+ clinics•Led cross-functional teams of pharmacists, informatics, analysts, and trainers to align corporate operation structure, philosophy, and standards across five separate regions -
Epic Application Analyst/ Project Lead - Willow Ambulatory, Epiccare Ambulatory, Rw/ RadarDenver Health Mar 2015 - May 2017Denver, Co, Us•Led project scoping, workflow analysis, application build through entire project life cycle for Willow Ambulatory, Willow Inventory, and EpicCare Ambulatory for eight retail pharmacies including central fill and inpatient automation support•Served as application reporting lead for workflow reporting configuration, quality metric development and maintenance, and annual JACHO reporting for major pharmacies and 40+ outpatient clinics •Led governance development and process optimization for Epic leadership overseeing entire hospital system
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Epic Certified Instructional Designer/ Principle TrainerDenver Health Oct 2014 - Mar 2015Denver, Co, Us•Led planning, workflow creation, and comprehensive education development of Epic and Siemens Electronic Medical Record (EMR) trainings for entire ambulatory suite of users, spanning 40+ clinics and 800+ users•Oversaw development and maintenance of Learning Management System (LMS) and Sharable Content Object Reference Model (SCORM) Cloud instance for managing 60+ IT training and professional development modules
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Is Instructional Designer- Std/ Hiv Prevention Training Center At Denver Public HealthDenver Health Mar 2013 - Oct 2014Denver, Co, Us• LMS administration- Course building/ uploading/ permissions• SCORM Cloud administration- Course building/ uploading/ permissions• Articulate Storyline course development for online learning• Adobe Photoshop, Captivate, Flash, Acrobat used in curriculum design and implementation• Develop training for clinical, behavioral, and technical skills with emphasis on HIV/ STD Awareness and prevention
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Instructional Designer & Training AnalystDenver Health Jun 2012 - Mar 2013Denver, Co, Us• Develop high-quality learning and training materials for employees using:o Adult learning models such as ADDIE and Kirkpatricko Adobe Captivate, Flash, and Photoshop for electronic learningo Denver Health Pulse intranet for research and toolso MC Strategies learning management systemo Scenario-based learning o Job aide development• Facilitation of classroom training on CPOE/ MAK on bi-weekly basis.• Participation in system testing and Q&A forum for LifeLink Clinicals (Siemens Sorian) implementation and go-live preparation.
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Personal Trainer/ Group Exercise InstructorTrufit Athletic Clubs Apr 2014 - May 2017Mcallen, Texas, UsDevelopment and facilitation of group exercise classes and personal training, including:o HIITo Spino TRxo Circuit boot camps -
Clinical Consultant/ TrainerMckesson Provider Technologies Jan 2012 - Jul 2012Nashville, Tn, Us• Hospital performance analytics software system building and workflow analysis in collaboration with hospital executive management:o PressGaney initiative process improvemento Meaningful Use missed opportunitieso Capture rate improvement• Hospital performance analytics educator both on-site and online on system builds, data integration, reporting, and IT governance for end users, clinical directors, and executive management• Clinical consulting on hospital performance in compliance with government standards and incentives -
Training Project ManagerMckesson Provider Technologies Oct 2009 - May 2012Nashville, Tn, Us• Provided technical training and curriculum development on decentralized and centralized pharmacy robotics• Conducted pre-training collaborative consultation not limited to but including:o Pharmacy management and automation directors, CMIO’s, CIO’s, and external consultants• On a weekly basis consulted with visiting hospital attendees, analyzed current workflow, determined future workflow, and assisted in system build for each site• Long-term systems optimization consulting• Assisted IT department as the back-up professional for the training team utilizing VMWare troubleshooting and maintenance, scanners, RFID technology, interfacing, and hardware/ software
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Implementation Consultant/ Project ManagerMckesson Health Solutions May 2008 - Oct 2009Nashville, Tn, Us• Facilitated technical training and consulting on all centralized and decentralized pharmaceutical robotics for up to 30 staff members at each hospital, including management, executive management and end users.• Analyzed current workflow and presented ROI for robotics and proposed future state workflows including staff projections, reallocation of job duties, and performance analytics• Assisted with system builds and interfacing for all hospital sites with HL7 messaging from hospital EMR to external Automation software -
Supervisor, Pharmacy TechnicianMckesson Health Solutions Nov 2006 - May 2008Nashville, Tn, Us• Developed policies and procedures while developing employee skills and performance. • Provided technical training on pharmacy software and billing as well as soft skills training in change management, leadership development, and effective communication. • Directly managed 10 employees• Hired new technicians, conducted disciplinary actions of current employees, and mid-year and year-end reviews as well as merit raises. • Developed spreadsheet system to track employee daily performance stats as one was not in place upon taking position. • Increased productivity 25%, reduced technician data entry errors by 75%, and produced over 15 ROA’s (disciplinary action) for attendance and professionalism
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Lead Certified Pharmacy Technician Cph.T.Cvs/Caremark Dec 2002 - Nov 2006Woonsocket, Ri, Us• Provided training to all new employees on CVS policy, workflow, daily expectations and operations, and CVS philosophy and culture.• Performed data entry, insurance adjudication, and prescription filling• Delegated duties and management• Moderate inbound and outbound call volume to and from patients and doctors. • Analyzed daily and weekly reports as well as completion of daily, monthly, and yearly tasks• Managed inventory and loss prevention• Pharmacy technician trainer for region and have been given special projects by Pharmacy Supervisors and regional trainers• Training certification on store level as well as training of new employees. In the three years of employment with CVS, increased my salary over 60%, and have had two perfect evaluations.
Rich Bailey, Ms Skills
Training
Software Documentation
Leadership
Healthcare Information Technology
Technical Writing
Healthcare
E Learning
Instructional Design
Pharmacy Automation
Management
Adult Education
Captivate
Project Management
Cpoe
Healthcare Information Technology
Process Improvement
Ehr
Technical Training
Sharepoint
Hipaa
U.s. Health Insurance Portability And Accountability Act
Business Process Improvement
Curriculum Design
Inventory Management
Supervisory Skills
Microsoft Office
Customer Service
Public Speaking
Computerized Physician Order Entry
Epic Systems
Consulting
Strategic Planning
Healthcare Management
Pharmacy Operations
Process Consulting
Supervising
Corporate Development
It Governance
Corporate Training
Human Resource Development
Personal Training
Group Exercise Instruction
Hospitals
Team Building
Analysis
Agile Project Management
Rich Bailey, Ms Education Details
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Stanford University School Of MedicineClinical Informatics Management -
Drexel UniversityHuman Resources Development
Frequently Asked Questions about Rich Bailey, Ms
What company does Rich Bailey, Ms work for?
Rich Bailey, Ms works for County Of San Mateo
What is Rich Bailey, Ms's role at the current company?
Rich Bailey, Ms's current role is Chief Information Officer- Health.
What is Rich Bailey, Ms's email address?
Rich Bailey, Ms's email address is ri****@****lth.org
What schools did Rich Bailey, Ms attend?
Rich Bailey, Ms attended Stanford University School Of Medicine, Drexel University.
What are some of Rich Bailey, Ms's interests?
Rich Bailey, Ms has interest in Professional Networking, Corporate Training, Scheduling, Project Management, Human Rights, Consulting, Civil Rights And Social Action, Education, Pharmacy Analysis, Six Sigma Manufacturing.
What skills is Rich Bailey, Ms known for?
Rich Bailey, Ms has skills like Training, Software Documentation, Leadership, Healthcare Information Technology, Technical Writing, Healthcare, E Learning, Instructional Design, Pharmacy Automation, Management, Adult Education, Captivate.
Who are Rich Bailey, Ms's colleagues?
Rich Bailey, Ms's colleagues are Bill Waters, Kim Pounds, Belle Sierra, Sage Bearman, Liz Paz, Eri Tsujii, Janneth Lujan.
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