Randy Balaban Email & Phone Number

Livermore, California, United States

Riverside, Ca, Us

As an executive program advisor, it is required to:* Perform audit and reviews of program curriculum and drive change for improvements * Support the growth of the students, the leadership community, other academic advisors, instructors, and the university program(s)* Mentor and coach students within a world-class executive education program with 1-1 strategy sessionsMy University Profile Page: https://execed.extension.ucr.edu/randy-balaban.htmlUCR Transformative Leadership Executive Program Page: https://execed.extension.ucr.edu/transformative-leadership.html

Provides expert advice to companies while developing their IT infrastructure, web pages, networks, and custom software applications. Maintains customer relationships and exceeded expectations by providing deliverables on time, on or under budget, and addressing technical needs in a timely manner.• Design, implement, administrate, monitor, maintain, troubleshoot and repair various IT systems, networking infrastructures, and cloud-based architectures (SaaS, Paas, IaaS). o System(s) migration to a virtual and/or cloud-based environment (or vice-versa) o Database installation, configuration and management (RDBS, NoSQL, MySQL, Oracle, Cassandra, etc.)• Software development for custom software features. o Java Applications and Services (Servlets, RESTful Services, Stand Alone Clients) o Web Development (HTML, JavaScript, CSS, etc.) o Script-Based Applications (BASH/SH, JavaScript, Perl, Python, Ruby, etc.)• Provided in-depth knowledge of latest virtualization and cloud technologies: o Amazon Web Services (AWS) – Amazon Login, EC2, Elastic Beanstalk, ELB, IAM, RDS, S3, VPC, etc. o Google App Engine (GAE/J) and other Google Cloud Services o VirtualBox o VMWare vSphere and eSXi• Provided top-notched technical support: o Including remote sites and different time zones (USA, China, Germany, Ireland, India, etc.). o Data collection, data analysis, and fault isolation. o Post-Mortems and Root Cause Analysis (RCA) completed for all severe issues• Instructor, community manager, and public speaker for various topics: o DevOps – Chef, CloudFoundry, Docker, Puppet, Vagrant, etc. o Entrepreneurship – Boot Strapping, Lean Methodologies, Minimum Viable Product, Startups, etc. o Project Management – Agile and Waterfall methodologies (6 Sigma, AEC, CSM/SMC, CSPO/SPOC, CAPM/PMP, etc.), Risk Management, Expected Monetary Value, and Earned Value Management

Coralville, Iowa, Us

* Leadership role which directs, manages, influences, mentors, coaches, and inspire cross functional teams.* Designs new systems or changes to existing systems from an infrastructure/solution architecture perspective. Negotiates the approach while being strategic about creating enterprise value.* Eliminates waste in infrastructure costs, procedures, documentation, and mindset. Automates everything.* Performs capacity planning to ensure adequate people resources exist to design and implement infrastructure for new/existing systems.* Ensures high availability and security of the production and lower environments.* Ensures modern approach to Operations Hygiene, Incident Management, Encryption, Application, Cloud and Network Security, Information Governance, IAM, MDM, Asset Management, Contingency Planning, Privacy, Third Party Management, Compliance, Audit, and Accountability.* Ensures that each system release is assessed from a cybersecurity, compliance, and data privacy perspective with a report written up.* Develops employee’s careers. Provides a safe work environment.* Ensures improvement of infrastructure as code-code base and system documentation.* Conducts post mortems to learn from system outages, downtime, and fixes issues.* Active participant and contributor in communities of best practices.

Sunnyvale, California, Us

• Develop software that ensures uptime, availability, and performance of our infrastructure• Debug critical problems in our production environment with minimal turnaround time• Comfortably navigate the full stack for visibility into how the platforms work end-to-end• Automate resource provisioning and configuration using tools such as Terraform, Jenkins, Ansible, Chef, CloudFormation, etc.• Build infrastructure and application monitoring as well as alerting for the platforms• Evaluate technical choices and provide key input to the architecture of our platforms• Uphold and maintain Industry standards: SOC2, NIST, CIS, WAR/WAF• Participate in hiring activities

Teach courses on Agile Methodologies. Courses are onsite (lab settings) and on-line (virtual).• Lead instructor for Agile Expert Certification (AEC) and SCRUM Product Owner Certification (SPOC) courses.• Create, review, deliver, and maintain course materials and labs.• Collaborate and validate product documentation and training materials with other Subject Matter Experts (SMEs) to leverage opportunities for reuse of materials.• Must maintain VMEdu agile certifications (AEC, SMC, SPOC, etc.)

- Manage performance to budget, drive build-vs-buy decisions- Deploy robust monitoring and advance warning systems so everyone sleeps well- Dockerize for repeat-ability, elasticity, lowest TCO- Evolve a complex, business-critical MySQL environment- Ensure delivery of business-critical partner reporting- Design, validate, and test backup and disaster recovery strategies- Achieve quality and schedule goals with outsourced teams and resources- Achieve high performance amongst cross-functional teams- Configuration management, continuous integration, distributed buildVast Technology Range and Depth. Some worth mentioning:- Amazon Web Service: API Gateway, CodeCommit, EC2, EMR, IAM, IoT, Lambda, RDS, S3, etc- Containers: Consul, Docker, Docker-Compose, Docker-Swarm- CSM: Ansible, AnsibleTower, CM/CI/CD, HashiCorp Vault, GitHub, Jenkins/Hudson- Database: Cloudera Hadoop, Hive, MySQL (performance/replication/partitioning), Sqoop- Languages: Bash, GoLang, Java, Python- Monitoring: BIRT Dashboards, DataDog, Icinga, Ganglia, MixPanel, MonYog, New Relic, Uptime Robot, SumoLogic- Networking: DNS, Nginx, Firewalls, HAProxy, NAS, Routing, Tornado, VPN-OpenVPN, VPN-PPTP, Vyos- Notifications: HipChat, Kickbox, MailChimp/Mandrill, PagerDuty, SendGrid, SMS Magic, SurveyMonkey- Operating Systems: CentOS, MacOS, Ubuntu- Services: Celery, JBoss, Kafka, Redis, Storm, ZooKeeper- Virtualization: AWS, DigitalOcean, KVM, LVM, SoftLayer, VirtualBox

Stamford, Ct, Us

A leadership engineering role responsible for entire AWS infrastructure. Combines management, leadership, and technical skills to deliver high quality results in an agile environment.* Advisor and seat member of the Cloud Architecture Review Board which reviews proposed designs and change requests with regards to our cloud environment (AWS, Azure, VMWare, etc.).* Architect, provision, implement, monitor and maintain AWS systems and applications.* Consolidate and redesign pre-existing legacy applications so they can be integrated with newer systems (i.e., RESTful Applications, Serverless Technologies, Data Pipelines, etc.).* Organizer and Lead Instructor of "New Things Day", which includes company wide training, coaching, mentoring, and hackathons. Topics vary in level of expertise.Summary of technologies used:* AWS Services: API Gateway, CloudFront, CloudFormation, CloudWatch, CloudTrail, CodeCommit, DirectConnect, DynamoDB, EC2, ElastiCache, ElasticSearch, ELB, EMR, IAM, Lambda, RDS, Route53, S3, SES, SNS, SQS, WorkSpaces, WorkmMail, VPC* CI/CD Tools: Git, Jenkins, Chef* Programming/Scripting Languages: BASH/SH, GoLang, Java, JavaScript, Perl, Python, Ruby/Rails, SQL* Misc. Tools: Apache, Docker, Kubernetes, Jira/Confluence, Kibana, Logstash, MediaWiki, MySQL, Nagios, Redis, RethinkDB

Palo Alto, Ca, Us

Served as an integral member of the PacketMotion Customer Support Escalation Team. Directed and coordinated the resolution of all assigned escalated technical support service incidents. Maintained frequent interaction with the customer to collect data, analyze the problem, and provide innovative technical solutions. Collaboratively worked with the development engineering and quality assurance/test engineers to create technical action plan for root cause analysis and problem resolution. Guaranteed strict compliance with PCI, SOX, and other compliance and regulatory requirements toward fulfillment of corporate target goal and objectives.• Earned recognition as the main designer and architect for all customer support tools. Including the development of an automated testing applications, and verification of PacketSentry system health.• Played a key role in training and mentoring all support engineers. Wrote policies, procedures, technical documentation, and training materials which are used by current and future engineers.• Rendered high level of assistance in writing scripts, Java applications, procedures, and technical documentation, which will be used by all future support engineers

Palo Alto, Ca, Us

Supervised and managed the system support engineers who were dedicated to the Hotmail.com account while providing assistance to other enterprise accounts within the Strategic Account Services group (including: Oracle, Cisco, and Symantec).• For two years, successfully extended multi-million support contracts.• Took charge of providing 24/7 support, managing regular maintenance, and facilitating the weekly technical meetings and management review meetings.

Hanover, Md, Us

Served as an UNIX generalist responsible for providing system support, including software applications, software patches, networking, and hardware installation to customers and field personnel onsite or through telephone.• BMC/Remedy Move Project – UNIX Team Leader responsible for 20 administrators in an effort to consolidate 600+ servers into a new location with minimal downtime.• Sun Microsystems – handled Hotmail and Oracle accounts. Was hired on as a permanent employee.

Arlington, Va, Us

* Demonstrated exemplary performance in maintaining an USAF COTS/GOTS intelligence platform and retaining 24/7 operations for multiple systems* Administered the seamless upgrade of software according to the standards defined by the USAF

Palo Alto, Ca, Us

* Hired as the UNIX generalist responsible for providing system support in a timely manner* Set strategic direction to hardware and software installations, problem resolution utilizing system software and diagnostic tools, and junior SSE's/FE's training and development

Washington, Dc, Us

Managed a repair shop which was responsible for the deployment, operations, and maintenance of a real-time, tactical air-defense system worth over $25M. • Awarded two Navy Achievement Medals and a few Meritorious Mass through demonstration of exemplary performance and a high degree of personal commitment.• Key instructor for Fleet Marine Force (FMF) personnel with topics pertaining to Theory of Operations, System Administration, Installation/Configuration, Troubleshooting, and Maintenance of the TAOM (V3/V4), SAAWF, and CTT/H3.• Wrote, reviewed, and tested procedural-based technical documentation that was used in the delivered technical manuals for the CTT/H3, SAAWF, and TAOM (V4).

Machine Learning (Ml) Mentorship Bootcamp

Scrum Master Certified (Smc), 6 Sigma Greenbelt, Itil-Foundations, Project Management, Process Management

Master'S Degree, Computer Science

Bscs, Computer Science

Specialized Professional Certificate, Unix Operating Systems Svr4