Roger Glenn Email & Phone Number

Costa Mesa, California, United States

Primarily responsible for managing datacenter activities and services in support of educating over 50,000 students. This includes directly managing and directing the team responsible for all District datacenter compute, storage, networking and security of the VMware infrastructure, Horizon VDI, and integrating cloud solutions provided by Azure/O365, AWS and Backblaze.

Responsible for enterprise systems, projects, solutions integration and management in support of customer and corporate requirements. To include Linux/ESX(i)/Windows XP-7/2003-2012(R2) physical & virtual infrastructure creation, administration, integration, performance management, disaster recovery, documentation, systems security and end-user support. Specifically:• Identified, researched, and tested new solutions to determine applicability within the enterprise. Including… Show more Responsible for enterprise systems, projects, solutions integration and management in support of customer and corporate requirements. To include Linux/ESX(i)/Windows XP-7/2003-2012(R2) physical & virtual infrastructure creation, administration, integration, performance management, disaster recovery, documentation, systems security and end-user support. Specifically:• Identified, researched, and tested new solutions to determine applicability within the enterprise. Including virtualization solutions such as VMware and AWS cloud services; as well as new storage solutions, data deduplication, application integration and OS capabilities expansion. Installed and integrated new enterprise hardware (servers, NAS, switches, etc…). • Integrated and deployed new Virtual infrastructures at multiple customer sites to enable new capabilities. Configured the local infrastructure to better support production and development needs, including Linux/Windows Active Directory services & capabilities management. Upgraded the physical and virtual server operating systems in preparation for future requirements.• Provided support as one of three Virtual Data Center administrators responsible for more than 1000 virtual machines, including servers, filers, networking and end-user support.• Documented procedures related to server, system and network management to ensure cross-capability among system administrators. This includes the use and administration of a corporate wiki for knowledge maintenance and transfer that enabled sharing of information worldwide.• Developed server and workstation domain security policies to meet evolving security requirements. Such as development of Ports, Protocols & Services justifications; IAVA research and security solutions implementation at multiple customer sites worldwide. Including managing site activities which culminated in successful operational Approvals to Test, Connect and Operate (ATT, ATC and ATO). Show less

Responsible for Solaris/Windows servers and network equipment supporting the U.S. Army Network Operations Security Center. To include disaster recovery planning and operations, network documentation, emergency response, Active Directory management, systems security scanning and end-user support. Also assisted with Active Directory Policy Development, Oracle/SQL Server database administration, NAS solutions management, global connectivity & data encryption support and systems upgrade… Show more Responsible for Solaris/Windows servers and network equipment supporting the U.S. Army Network Operations Security Center. To include disaster recovery planning and operations, network documentation, emergency response, Active Directory management, systems security scanning and end-user support. Also assisted with Active Directory Policy Development, Oracle/SQL Server database administration, NAS solutions management, global connectivity & data encryption support and systems upgrade monitoring. Specifically:• Coordinated LAN/WAN firewall configurations between multiple sites to enable unobstructed network and application functionality.• Tested and troubleshot the initial Army implementation of eEye Retina/REM System Security Scanning tools prior to operational deployment.• Assisted in the development of operational documents that outlined the corrective measures for the most common OS and application issues. Show less

Provided day-to-day expertise and mentoring to a team of administrators supporting the entire 2000+ user enterprise network that spanned five buildings, three cities and multiple security levels. This included installing, configuring and managing all network components and applications on both servers and end-user workstations; including troubleshooting network outages and access problems throughout the domains. Specifically:• Managed projects worth more than $3 million from initial… Show more Provided day-to-day expertise and mentoring to a team of administrators supporting the entire 2000+ user enterprise network that spanned five buildings, three cities and multiple security levels. This included installing, configuring and managing all network components and applications on both servers and end-user workstations; including troubleshooting network outages and access problems throughout the domains. Specifically:• Managed projects worth more than $3 million from initial proposal to completion. • Researched and developed an Alternate work-site solution to ensure data and application availability for critical organizational systems. This included the replication of critical data between multiple primary and remote sites to enable continual business functionality in case a primary work-site became unavailable.• Mentored and, during projects, managed up to ten coworkers simultaneously. This included training them individually and collectively. • Recommended and managed changes in the normal work schedule and routine for five coworkers to meet a surprise ten-day deadline, which lead to the successful completion of the project, while saving a quarter of the projected budget. • Developed procedures for installing and configuring network servers which became the standard for all new server installations and reconfigurations. Show less

Solely responsible for the configuration of network components such as servers, workstations, network services, switches and printers, as well as user administration and security required to ensure appropriate access controls were maintained throughout the network. This included troubleshooting network problems to ensure appropriate resolution and network availability. Specifically:• Planned, developed and managed a mixed mode Windows NT/2000 domain.• Developed information transfer… Show more Solely responsible for the configuration of network components such as servers, workstations, network services, switches and printers, as well as user administration and security required to ensure appropriate access controls were maintained throughout the network. This included troubleshooting network problems to ensure appropriate resolution and network availability. Specifically:• Planned, developed and managed a mixed mode Windows NT/2000 domain.• Developed information transfer strategies to ensure unobstructed access to necessary information for deployed military forces throughout the world. Show less

Responsible for the configuration and management of Enterprise servers, workstations, system services, network accounts & permissions and LAN/WAN security. Responsibilities also included the maintenance of system devices, software installations and service pack upgrades and the troubleshooting of network problems until resolution. Managed the company backup strategy and overall network health and security. Specifically: • Developed, configured and web-mastered dynamic database driven… Show more Responsible for the configuration and management of Enterprise servers, workstations, system services, network accounts & permissions and LAN/WAN security. Responsibilities also included the maintenance of system devices, software installations and service pack upgrades and the troubleshooting of network problems until resolution. Managed the company backup strategy and overall network health and security. Specifically: • Developed, configured and web-mastered dynamic database driven solutions including management of security, user accounts and permissions using IP authentication, DNS resolution and SSL encryption. Designed, tested and did troubleshooting of websites, as well as end-user support to ensure availability. Show less

Managed office and command administrative functions. Drafted various administrative products to fulfill command requirements and standard operating procedures. Specifically: • Developed procedures for the use of a newly installed LAN that became the standard for the entire Organization of over 1200 personnel.• Selected to replace senior service members to serve as an Administrative Assistant for the Commanding Officers of the largest command of its’ type in the World.

Ms, Business Information Systems

Bsb, Information Systems