Robin Bogdon Email & Phone Number

Austin, Tx, Us

Austin, Texas

Currently responsible for the globally recognized certification program of finance and technology professionals in a global non-profit association. Key areas of responsibility:- Application Process- Continuing Education/Maintenance Process- Expansion of Program, which included initiating an Emeritus Program, Advisory Program, the initiation of the HFTP Academy to house all certificates/certifications under one location and allow for easier expansion.-Liaison to… Show more Currently responsible for the globally recognized certification program of finance and technology professionals in a global non-profit association. Key areas of responsibility:- Application Process- Continuing Education/Maintenance Process- Expansion of Program, which included initiating an Emeritus Program, Advisory Program, the initiation of the HFTP Academy to house all certificates/certifications under one location and allow for easier expansion.-Liaison to designated certification Advisory Councils. Show less

Austin, Tx

Promoting healthy lifestyle with cutting edge products that rejuvenate mind, body, and spirit.

Austin, Tx

Assisted the Vice President of Membership & Communication in coordinating end of Legislative Session meetings/functions, Board of Directors meetings and the implementation of the annual association meeting. The annual association meeting includes interfacing with state legislators, executive level as well as national and international heads of State. Responsible for direct mail and e-mail communications to association members, dues invoicing, and database maintenance.

Lead Manager 2004-2008Responsible for the sales support for the Austin division, which includes the assignment and distribution of all leads (call-in, walk-in, and electronic), the mentoring of the design consultants, the processing of designs, contracts, and the review of retail cost break down.Provided lead management training for the Texas and California divisions resulting in a consistent lead management system.Implemented and supervised an eLead pilot program for the Texas… Show more Lead Manager 2004-2008Responsible for the sales support for the Austin division, which includes the assignment and distribution of all leads (call-in, walk-in, and electronic), the mentoring of the design consultants, the processing of designs, contracts, and the review of retail cost break down.Provided lead management training for the Texas and California divisions resulting in a consistent lead management system.Implemented and supervised an eLead pilot program for the Texas (Austin, Dallas, Houston) divisions. Responsible for the immediate direction of customer service calls for the division resulting in a 95% customer satisfaction rate for three consecutive years. Construction Scheduler 2002-2004Responsible for the coordination of pool construction from permitting process through completion of pool construction. Interfaced with local municipalities and sub-contractors to ensure proper adherence to local requirements and company standards. Show less

Responsible for the management and maintenance of the co-op and intern program.Expanded the co-op/intern program by evening the Spring/Summer/Fall terms.Responsible for the on-boarding of up to 240 co-ops/interns per term.Set salary structure for the program.Recruited co-ops/interns in the top 10% of their class from top engineering universities across the US.Responsible for the management of localized software/hardware into French, German, and Japanese.Strategically… Show more Responsible for the management and maintenance of the co-op and intern program.Expanded the co-op/intern program by evening the Spring/Summer/Fall terms.Responsible for the on-boarding of up to 240 co-ops/interns per term.Set salary structure for the program.Recruited co-ops/interns in the top 10% of their class from top engineering universities across the US.Responsible for the management of localized software/hardware into French, German, and Japanese.Strategically aligned the Localization Group within Engineering to allow synchronization of efforts between development teams resulting in better interdepartmental communication and a shorter development cycle for localized versions.Evangelized internationalization throughout the corporation, which increased domestic awareness of international revenue potential.Supervised a team of nine software engineers/translation coordinators.Liaison between National Instruments and translation agencies. Show less

Responsible for source code, source documentation exchange between Taligent, Inc. and IBM.Presented and trained a function of 200 employees on a new human resources evaluation process resulting in a higher acceptance level of the program.Negotiated acquisition and upgrade of new hardware/application software for the Administrative team resulting in a 30% increase in productivity. Responsible for the immediate direction of customer service calls through Customer Support Center… Show more Responsible for source code, source documentation exchange between Taligent, Inc. and IBM.Presented and trained a function of 200 employees on a new human resources evaluation process resulting in a higher acceptance level of the program.Negotiated acquisition and upgrade of new hardware/application software for the Administrative team resulting in a 30% increase in productivity. Responsible for the immediate direction of customer service calls through Customer Support Center resulting in a 93% customer satisfaction rating.Supervisied department of 30 employees, which included answering a site service line averaging 100 calls a day.Coordinated and supervised department moves for a location of 1,500 employees, which included space planning and office consolidation resulting in moves being completed within budget. Show less

Human Resources Management

Aas, Office Technology/Secretarial Science

Activities and Societies: Co-Op/Intern Program

Secondary Business Education

Activities and Societies: NJNEA