Regie Boy Patacsil Email & Phone Number

Makati, National Capital Region, Philippines

• Administering daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.• Administering and enhancing the GCG Active Directory Services• Administering the GCG Virtual Environment• Perform research and recommend innovative, and where possible automated approaches for system administration tasks• Administering the GCG's Private Automatic Branch Exchange (PABX) telephone systemAdministering daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Administering and enhancing the GCG Active Directory Services

Eastwood Quezon City

• Providing support and assistance in troubleshooting software issues, activating, renewing license, installing and uninstalling Office 365 and perpetual version through Remote Session.• Providing technical assistance to user queries and problem about using MicrosoftSoftware. • Assisting users for recovering Microsoft Account such as lost password, hack accounts, unusual activity, and merging accounts.• Providing assistance to user in purchasing Microsoft Product through Microsoft Store or on behalf of me.• Setting up user Email accounts in Microsoft Outlook whether it’s IMAP, POP3, or Exchange account.• Assisting user to recover data or files in OneDrive or Outlook emails.• Educating users in using Microsoft Products and it’s benefits for their daily activities.