HR Business Partner serving multiple City of Austin Department. Develop and implement recruiting plans for City of Austin Executives.Provides advice and counsel to management and other employee groups on a broad range of human resources issues and decisions within the area of specialization.

Assists HR management in planning, designing, developing, implementing, and evaluating major HR programs.Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.Implements HR programs, procedures, processes, and strategies.Recommends enhancements to improve policies, procedures, operational efficiency, and service quality; and monitors implementation of agreed upon actions until the problem has been resolved.Advises and influences management in making sound HR-related decisions.Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.Provides training to managers and supervisors on HR topics and procedures.Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; develops, monitors, and implements information tracking systems.

Direct the day to day hiring and on-boarding activities of a temporary workforce of 100+ associates including coordination of recruitment, interviewing and on-boarding of new associates, and training, development, and continuing education of existing team members. Conducting performance reviews and administering corrective actions/performance improvement plans as necessary.Key Accomplishments:• Collaborate and consult with hiring managers and company HR Managers needing temporary or consultant type work. • Develop and implement business process improvements to improve efficiencies and streamline the on-boarding process.

Led the training and development efforts for various corporate and governmental clients in the areas of: Emotional IQ, Effective Leadership, Effective Communication, and Performance Management.Key Accomplishments: • Designed, developed, and implemented over 35 new training programs tailoring each program to the end user.• Directed training and development for more than 3000 associates from basic on-boarding and orientation to advanced leadership training programs.

Directed a staff of two full-time Sales Managers, one Office Manager, and over 90 temporary employees. Developed and maintained strategic relationships with clients and their companies with a keen focus on raising standards of operations, risk management, and client satisfaction. Key Accomplishments:• Increased revenues by over 900% ($30k weekly) in less than 10 months through implementation of strategic marketing plans.• Improved overall client satisfaction through implementation of operational process improvements during check-in.• Developed and implemented a recruitment plan that increased daily placement from less than 20 associates a day to over 85 while decreasing turnover rate by more than 65%.

Directed the day to day operations of a temporary staffing agency including recruiting, hiring, on-boarding, customer service, and marketing. Key Accomplishments:• Increased revenues by $18K weekly during tenure and implemented process improvements and cost reductions that reduced office overhead by over $2700 a month.• Created a partnership with Austin Transitional Center to recruit, train, and employ offenders transitioning from prison to the working community.• Designed and implemented a placement plan that increased daily placement by 83 weekly.

Developed and executed all recruiting strategies for the temporary and permanent placement divisions to include client relationships, executing contracts, purchasing and vendor relations. Spearheaded sales development and operations which included supervision of three branch managers, 4 salespersons, 7 staffing specialists, and 3 receptionists.Key Accomplishments:• Created, developed and implemented a training and development program for new associates that was later implemented by all offices company wide. • Improved overall client satisfaction through implementation of strategic planning and positioning and increased revenues by over $2M during tenure.• Spearheaded the development and expansion of the company footprint from two offices to five.

While reporting directly to the president of the company, my responsibilities included supervising the sales and operations of both the Austin and San Antonio offices. In addition, I was responsible for extending credit and collecting on past due accounts. With full P&L responsibility, I developed and executed recruiting strategies for all divisions, which also included client relationship building, sales and cold calling, executing contacts, purchasing, and vendor relations.

Developed and executed recruiting strategies for 2 major clients for Olsten. I coordinated the placement, testing schedule, screening, and training of 100+ temporaries for Dell Computer Corporation. Complete and overall account management. I was on-site manager for 100+ temporaries for one of the largest and fastest growing calendar wholesaler and retailers. I performed applicant interviewing, test evaluations, and job placement. Handled, EEO, Worker’s Compensation, I-9, and TEC information.

Supervision of 3 team leaders and 40 data entry and customer service personnel. Handling training, performance evaluations, supply ordering, interviewing, and scheduling. Writing area training manuals. Management reporting on productivity, cost benefit analysis, and revenue generation.

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