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Richard Brian Santos Email & Phone Number

Executive Technology Suppport Analyst at University of California Office of the President
Location: San Francisco Bay Area, United States 7 work roles 2 schools
1 work email found @ucop.edu LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email r****@ucop.edu
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Current company
University of California Office of the President
Role
Executive Technology Suppport Analyst
Location
San Francisco Bay Area, United States
Company size
10 employees

Who is Richard Brian Santos? Overview

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Richard Brian Santos is listed as Executive Technology Suppport Analyst at University of California Office of the President, a with 10 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at ucop.edu and a matched LinkedIn profile for Richard Brian Santos.

Richard Brian Santos previously worked as IT Support Specialist II at Olsennet Solutions and IT Support Specialist I at Olsennet Solutions. Richard Brian Santos holds Certificate, Full Stack Web Development from Uc Berkeley Extension.

Company email context

Email format at University of California Office of the President

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rsantos@ucop.edu
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Profile bio

About Richard Brian Santos

Executive technology support analyst with over 8 years of experience in customer service and systems troubleshooting. Proficient in problem solving and capable of understanding the needs of end-users and colleagues by evaluating issues, communication, and teamwork. Earned a certificate in full stack development from UC Berkeley Extension, with newly developed skills in HTML, CSS, JavaScript, Handlebars, React.js, and responsive web design. Educational and professional background in technology, combined with a passion for learning and the drive to effectively solve problems, would make a strong addition to any team.

Listed skills include Os X, Git, Data Entry, Messaging, and 19 others.

Current workplace

Richard Brian Santos's current company

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University of California Office of the President
University Of California Office Of The President
Executive Technology Suppport Analyst
Los Angeles, ca
Website
ucla.edu
Employees
10
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7 roles

Richard Brian Santos work experience

A career timeline built from the work history available for this profile.

Executive Technology Suppport Analyst

Current
University Of California Office Of The President

Oakland, Ca, Us

- Provide high-level technical support and advice to UCOP executives and other VIP users.- Train executives and VIP users on new technology and systems as needed.- Provide regular reporting statistics on support to the executive and selected staff within the business office as well as to the management and support teams. - Screen, troubleshoot and resolve diagnostic, setup and configuration for all desktop hardware and software using established tools and procedures- Provide advanced troubleshooting support for complex network and database connectivity issues- Interface with other ITS technical groups to troubleshoot and resolve issues and support end user services.

Jun 2023 - Present

It Support Specialist Ii

Olsennet Solutions

- Manage team queue & assignment, tracking, and completion of incidents/request- Populate knowledge base, document resolutions, and share information broadly- Provide on-demand technical support in a complex, fast paced, user-facing environment- Network connectivity, installing and upgrading software and operating systems- C-level and executive support- Citrix/Epic troubleshooting- Active directory, O365, Dropbox, Box, Zoom, adobe - administration and troubleshooting

Apr 2023 - Jun 2023

It Support Specialist I

Olsennet Solutions

- Respond to and answer desktop support questions as efficiently as possible.- Provide guidelines by determining and documenting workstation policies and procedures.- Establish and upgrade systems by installing hardware and software.- Maintain installation records by documenting procedures used.- Contribute to team effort by fulfilling and completing assignments.

Nov 2022 - Apr 2023

It Support Technician At Cepheid

Matchpoint Solutions

Pleasanton, California, Us

- Serve as first point contact for users seeking technical assistance- Perform remote troubleshooting through diagnostic techniques - Determine best solution and provide details to users- Application install and troubleshoot- Network troubleshooting- Hardware deployments- Active Directory- VPN - Imaging

Jan 2022 - Oct 2022

Telecom Mobility Technician At Cepheid

Matchpoint Solutions

Pleasanton, California, Us

- Ordering and maintaining of new mobile devices- Cellular/Network troubleshooting- iOS troubleshooting - iOS Microsoft app installation and troubleshooting- Respond to and find resolution to help desk tickets- Partner with Helpdesk team to solve client issues- Mobile device inventory management, including device assignment and retirement

Nov 2021 - Jan 2022

Field Technician

At&T

Dallas, Tx, Us

- Preventative maintenance - Wiring installation- Fiber Optic installation - Analyzed systems activity and evaluated performance reports- Home and WiFi networks troubleshooting

Nov 2016 - Nov 2021

Team Leader

Target

Minneapolis, Mn, Us

- Managed day to day operations of department- Created partnerships with 3rd party vendors- Procurement supply and inventory - Managed hours and team scheduling- Payroll Experience - Customer service, data entry, and office duties.

Jul 2012 - Nov 2016
Team & coworkers

Colleagues at University of California Office of the President

Other employees you can reach at ucla.edu. View company contacts for 10 employees →

JN John Nuthalapaty John Nuthalapaty Colleague at University Of California Office Of The PresidentFolsom, California, United States View → GF Gabriel Flores Gabriel Flores Colleague at University Of California Office Of The PresidentSan Francisco Bay Area, United States View → KG Katherine Guerrero Katherine Guerrero Colleague at University Of California Office Of The PresidentSan Francisco Bay Area, United States View → DB Daphne Brownridge Daphne Brownridge Colleague at University Of California Office Of The PresidentVallejo, California, United States View → TF Trevor Flanary Trevor Flanary Colleague at University Of California Office Of The PresidentGreater Sacramento, United States View → MJ Maynard Jenkins Maynard Jenkins Colleague at University Of California Office Of The PresidentSan Francisco, California, United States View → LS Laurel Skurko Laurel Skurko Colleague at University Of California Office Of The PresidentSan Francisco, California, United States View → CK Cristallea Kang Buchanan Cristallea Kang Buchanan Colleague at University Of California Office Of The PresidentPalos Verdes Peninsula, California, United States View → JM Justice Mickels Justice Mickels Colleague at University Of California Office Of The PresidentSan Francisco, California, United States View → ST Samantha Toy Samantha Toy Colleague at University Of California Office Of The PresidentSan Francisco Bay Area, United States View →
2 education records

Richard Brian Santos education

Certificate, Full Stack Web Development

Uc Berkeley Extension

Bachelor Of Arts - Ba

San Francisco State University
FAQ

Frequently asked questions about Richard Brian Santos

Quick answers generated from the profile data available on this page.

What company does Richard Brian Santos work for?

Richard Brian Santos works for University of California Office of the President.

What is Richard Brian Santos's role at University of California Office of the President?

Richard Brian Santos is listed as Executive Technology Suppport Analyst at University of California Office of the President.

What is Richard Brian Santos's email address?

AeroLeads has found 1 work email signal at @ucop.edu for Richard Brian Santos at University of California Office of the President.

Where is Richard Brian Santos based?

Richard Brian Santos is based in San Francisco Bay Area, United States while working with University of California Office of the President.

What companies has Richard Brian Santos worked for?

Richard Brian Santos has worked for University Of California Office Of The President, Olsennet Solutions, Matchpoint Solutions, At&T, and Target.

Who are Richard Brian Santos's colleagues at University of California Office of the President?

Richard Brian Santos's colleagues at University of California Office of the President include John Nuthalapaty, Gabriel Flores, Katherine Guerrero, Daphne Brownridge, and Trevor Flanary.

How can I contact Richard Brian Santos?

You can use AeroLeads to view verified contact signals for Richard Brian Santos at University of California Office of the President, including work email, phone, and LinkedIn data when available.

What schools did Richard Brian Santos attend?

Richard Brian Santos holds Certificate, Full Stack Web Development from Uc Berkeley Extension.

What skills is Richard Brian Santos known for?

Richard Brian Santos is listed with skills including Os X, Git, Data Entry, Messaging, Troubleshooting, Jira, Cascading Style Sheets, and Mac.

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