Rachel Christensen Email & Phone Number

Manage client services to support client implementation and onboarding, client training, program builds, issue resolution, and incident escalation.

- Manage 15-20 clients directly and collaborate with other consultants to provide back up for their client base. Duties include client setup, implementation, training, troubleshooting issues, and routine account management.-Develops and manages key project documents and implementation plans.- Evaluates project activities, executes correct actions, and.

Tualatin, Oregon, United States

-Managed up to 100 client accounts worth $10K - $1.5M and maintained an annual sales quota of $250K (above industry average).- Targeted clients in hospitals, health plans (Medicaid, Medicare, and Commercial), self-insured employers, and wellness companies.- Expanded existing accounts by upselling products and qualifying additional lines of work within.

Tualatin, Oregon, United States

- Consistently met individual sales quota of $250K annually.- Hired and managed a team of three sales professionals, setting quotas, developing correction plans, and tracking performance.- Trained team on SaaS product to gain product knowledge and enable them to conduct effective sales presentations.- Managed sales pipeline to track prospects, uncover.

Tualatin, Oregon, United States

- Owned renewal and client growth and reviewed contracts, resulting in an 85-90% annual renewal rate.- Met with clients to review performance, engagement rates, and completion rates as well as train on products and newfeatures.- Onboarded new clients, conducting bi-weekly meetings to ensure successful integration and implementation ofeligibility process..

Portland, Oregon, United States

Provided reports on client, spend, and performance data to business owners in an online marketing company that soldGoogle and Facebook advertising; maintained Google AdWords and Facebook Certifications.- Hired, trained, and managed a sales staff of up to 15 professionals, conducting 1:1 meetings and managing weeklysales quotes.- Team was consistently.

Portland, Oregon, United States

- Consistently recognized as Top Sales Person of the Month and Top 5 Teams in company in first 12 months as asales manager.- Supervised a 10-member team, managed sales leads through internal CRM, and oversaw Google AdWords accounts.