Currently expanding my knowledge in Business Administration and Management at Bergen Community College, I bring a practical blend of academic rigor and real-world experience, notably from my recent role at Honda. My core competencies in customer relationship management and sales have been honed through successful coordination with teams to drive sales opportunities and appointment setting, leveraging CRM tools such as Momentum, Dealerlogix, & Vinsolutions.With the help of a dedicated team at INFINITI, we crafted strategies to enhance inbound traffic and service appointments, contributing to the overall sales floor dynamism. My background in telemarketing at Ruffalo Noel Levitz gave me robust conversational skills, which I applied to advocate for clients and meet their specific needs at Sunglass Hut. I am motivated by the challenge of marrying customer satisfaction with business objectives and am eager to leverage my experience and diverse perspective to further contribute to an organization's success.