Richard B.

Richard B. Email and Phone Number

Telecommunications and Technology Consultant @ Purple Eagle Ltd
1 Alfred Place, London,WC1E 7EB,United Kingdom
Richard B.'s Location
Germantown, Maryland, United States, United States
Richard B.'s Contact Details

Richard B. personal email

n/a
About Richard B.

I am the "Orchestra Leader" for the deployment and operation of successful converged networks.Through years of experience, I have become an expert in the design, implementation, and management of voice and data telecommunications networks. By utilizing self-sustaining, multifunctional teams, I can aid in the improvement of business processes, performance, and profitability with commitment to quality and attention to detail. I have extensive engagement in managing multiple projects with focus on administration of strategic plans aligned with corporate strategy to attain overall business goals within complex technological environments. The creation and use of succinct technical and end user documentation imparts knowledge through policies, procedures, and training.

Richard B.'s Current Company Details
Purple Eagle Ltd

Purple Eagle Ltd

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Telecommunications and Technology Consultant
1 Alfred Place, London,WC1E 7EB,United Kingdom
Website:
purpleeagle.net
Employees:
1
Richard B. Work Experience Details
  • Purple Eagle Ltd
    Telecommunications And Technology Consultant
    Purple Eagle Ltd
    Germantown, Md, Us
    View
  • Purple Eagle Ltd
    Telecommunications & Technology Consultant
    Purple Eagle Ltd Jan 2006 - Present
    Germantown, Md
    Assisting clients with the design, implementation, maintenance, and management of information technology infrastructure, software, and hardware using best business practices, including evaluation of VoIP, PBX, and Key systems.Providing demonstration platforms for analysis of equipment.Developing capital and annual expense budgets to reflect customer needs.Negotiating contracts for telecommunications equipment and services with vendors. Providing training to customers. Providing a single point-of-contact for all service requests.Documenting service requests including: date and time, effort involved and associated costs, authorization prior to action, steps, or activities being started.Conducting conference calls, discussing questions and/or concerns, and ensuring understanding of requests.Ensuring the invoices for work that has been performed have the project name, description of tasks, incident request identification, and supporting documentation.Providing monitoring recommendations to enable audit analysis for policy and procedure enforcement.
  • Adventist Healthcare
    Senior Telecommunications Engineer
    Adventist Healthcare Mar 2021 - Sep 2023
    Rockville, Maryland, United States
    Managing telecommunications systems for a multi-location health care organization.Utilizing Avaya Aura series of systems to support the the entire organization.
    View
  • Map Communications
    Senior Telecommunications Engineer
    Map Communications May 2015 - Jan 2021
    Chesapeake, Virginia
    Management of telecommunications systems.Conversion of entire legacy Nortel telecommunications system to state of the art Avaya Aura 8 system.Managing Avaya Aura 8 and legacy Nortel telecommunications environment.Managing communications voice and data circuits.Managing a team for a world class implementation of a SIP based call center solution using VoIP technology.Assisting with Local and Wide Area Networks management.Developing and maintaining corporate standards, policies, and procedures.Developing and maintaining corporate business continuity plan.
    View
  • Altura Communication Solutions
    Network Engineer
    Altura Communication Solutions Jan 2015 - May 2015
    Chantilly, Va
    Design and implementation of Avaya communications solutions for mid-size companies. Analysis of customer system requirements and end user needs. Programming of Avaya Aura and Communication Manager systems.
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  • U.S. Census Bureau
    Office Operations Supervisor For Field Operations
    U.S. Census Bureau May 2014 - Dec 2014
    Silver Spring, Md
    Supporting and assisting the Assistant Manager of Field Operations in essential tasks in support of the 2014 Census Test. I was responsible for encoding documents, report-making, and submission of reports to upper management, including the Local Census Office Manager (LCOM), Area Manager, Regional Director, and various staff at Census Headquarters. Assisting the Regional Technician and Assistant Manager of Field Operations in acquiring space for upcoming testing and training operations. Creating Excel spreadsheets and other reports to give detailed and summary analyses of the status of the project as it progressed.Managing the field staff of 1200 and provided them guidance on areas that need attention to comply with performance expectations.Training, management, and assignment of field tasks for Crew Leaders, Crew Leader Assistants, and Enumerators. Ensuring the timely processing of payroll, applicant data, and other data elements.Managing supply room clerks in control of inventory, receipt and distribution of supplies, and preparation of requisition documents. Instructing clerks on the procedures and regulations to be followed during administrative and field operations. Provide other clerks with the plans and directives from the other managers.
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  • U.S. Census Bureau
    Crew Leader
    U.S. Census Bureau Apr 2010 - Aug 2010
    Laplata, Md
    Supervised 37 enumerators and three crew leader assistants during field operations. Located space for training, and notified new employees of training locations, dates, and times. Conducted training sessions for 56 enumerator trainees. Implemented mandatory training by using classroom instructions, practice interviews, and on-the-job guidance. Provided instruction on enumeration procedures and familiarized trainees with reports and forms used to collect data. Performed preparatory duties such as checking boundaries and becoming familiar with the areas where employees would work. Coordinated operations with regional executives. Assigned duty areas to employees, observed employees in the field, and provided on-the-spot assistance and supervision. Reviewed and certified daily payroll and progress reports and ensured that work was completed within established time schedules. Advised supervisor of progress and performance, and made recommendations for dismissal of those who could not or would not perform required duties. Performed quality control checks on work submitted for processing.
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  • Strategic Products And Services (Sps)
    Telecommunications Project Manager
    Strategic Products And Services (Sps) Jul 2007 - Nov 2009
    Dunkirk, Md
    Managed implementation of enterprise voice and data communications systems.Reviewed customer system requirements and set expectations.Controlled orders and delivery of system components.Coordinated system designs and programming.Instructed installation team of requirements for implementation.Provided training resources.Followed up on customer expectations.Successfully implemented Avaya enterprise solutions for large and small organizations. Coordinated integration of third party software and hardware into telephony solutions.Trained support and end users at customer locations.
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  • Md-It
    Director Of It And Hipaa Compliance Officer
    Md-It Jan 2002 - Jun 2007
    Boulder, Co
    Conducted regular HIPAA compliance checks at work sites.Set technology and security standards.Worked with external hardware and software providersSupported secure remote telecommunications.
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  • Fdc Reports Division Of Elsevier Business Intelligence
    Director Of Telecommunications
    Fdc Reports Division Of Elsevier Business Intelligence Jan 1994 - Jan 2007
    Rockville, Md
    Designed, implemented, and managed telecommunications systems, Local and Wide Area Networks with multinational teams. Negotiated and implemented contracts for hardware, software, mobile communications, and voice and data circuits. Traveled to domestic and international sites for Wide Area Network design and implementation coordination utilizing principles of ITIL and ISO/IEC 20000. Designed and implemented both Avaya G3 PBX solution and Avaya S8500 communications system with Message Manager unified messaging system using VoIP technology. Designed, implemented, and maintained a consistent IVR and ACD flow with standardized messages. Maintained uptime of Avaya voice communications system at over 99%. Trained internal support staff and end users on Microsoft Suite and Avaya telephony. Designed, implemented, and managed a 500+ node Windows 2000, XP, and 2003 based Local Area Network and integrated it into an international corporate Wide Area Network. Managed and implemented the installation of software and hardware. Created specifications, budgeted, and approved software and hardware products. Developed and documented corporate standards, policies, and procedures. Designed and installed E-mail, Internet, and remote access capabilities. Developed corporate business continuity plan.
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Richard B. Skills

Writing Team Building Cabling Consulting Network Operations Planning Suppliers Call Center Expenses Modular Windows Vendors Loop Cti Fdc Road Pbx Chevy Chase Windows Xp Deployment Wan Management Design Community Emergency Response Team Computer Science Security Resume Routers Integration Hiring Aid Requirements Analysis Human Resources Data Center Multifunctional Ip Networking Profit Messaging Networking Local Area Network Troubleshooting Telecommunications Ip Cisco Healthcare Switches Publishing Voice Software Documentation Team Leadership Reports Tcp/ip Strategy Microsoft Office Budgeting Operations Management Testing Disaster Recovery Customer Service Network Architecture Streamline Documentation Project Management Vpn Census Capital Ccda Homeowners Board Of Directors It Management Eagle .net Information Technology Customer Relations Platinum C Rfp Kind Voip Operating Systems Avaya Network Design Communication Incentives Detail User Friendly Cisco Certified Strategic Planning Sip Stage Handle Multiple Priorities Colorado Technical Information Network Engineering Broomfield Network Administration Communication Systems Avaya Technologies Microsoft Project Project Planning Remediation Lan/wan Cloud Computing Computer Proficiency Websites International Art Cisco Technologies Weekends Active Directory Hev Software Installation Sizes Computer Network Operations Microsoft Exchange Vendor Management Credentials Visio Windows Nt Aca Definity Network Communications Analytical Skill Business Process Health Services Administration Voice Mail Commerce Budgets Business Strategy Problem Solving Unified Communications Coordinate Commitment To Quality

Richard B. Education Details

Frequently Asked Questions about Richard B.

What company does Richard B. work for?

Richard B. works for Purple Eagle Ltd

What is Richard B.'s role at the current company?

Richard B.'s current role is Telecommunications and Technology Consultant.

What is Richard B.'s email address?

Richard B.'s email address is rc****@****ast.net

What schools did Richard B. attend?

Richard B. attended Front Range Community College, Gonzaga College High School.

What are some of Richard B.'s interests?

Richard B. has interest in Science And Technology, Education, Disaster And Humanitarian Relief, Health.

What skills is Richard B. known for?

Richard B. has skills like Writing, Team Building, Cabling, Consulting, Network Operations, Planning, Suppliers, Call Center, Expenses, Modular, Windows, Vendors.

Who are Richard B.'s colleagues?

Richard B.'s colleagues are Carin King.

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