Ricardo A. Email and Phone Number
Ricardo A. work email
- Valid
Ricardo A. personal email
- Valid
8+ years of experience within start-up industries, with a focus on B2B, Financial and IT SaaS industries.4+ years of experience in CRM strategy and Sales Operations development with a focus on the elaboration of a straightforward Sales Funnel, high delivery e-mail campaigns rate, developing and monitoring Sales KPIs and performance management.Skills and expertise: Sales Performance Monitoring and development, CRM Platforms Strategies, pipeline building, new sales hires training, playbooks elaboration, A/B testing, market studies elaboration, API integrations, reports, and dashboards creation, data quality strategies and monitoring, automate processes and workflows development.A result-driven man always open to new challenges.
Leica Camera Ag
View- Website:
- leica-camera.com
- Employees:
- 425
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Product Owner B2B CrmLeica Camera Ag Jun 2024 - PresentMunich, Germany
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Salesforce Senior Technical Solution ManagerTriumph Group Feb 2023 - May 2024Munich, Germany• Solution owner of all Salesforce projects, focusing in Europe.• Architecture strategy management and development on Salesforce with Sales, Service and, Marketing Clouds• Development and deployment of end-to-end Project connecting Meta Platorms and Salesforce• Management of API projects• Internal Processes documentation creation -
Salesforce CoordinatorSerasa Experian May 2022 - Jan 2023São Paulo, Brazil• Coordinate a Salesforce developer team following agile methodologies• Architecture strategy management and development on Salesforce with Sales, Service, Marketing, and Community Clouds• Development and management of SMB Partner Community, with end-to-end development of processes, fields, record types, page layouts, flow, paths, and approval processes, allowing SLA measures, enhanced team management, and improved client support journey.• Salesforce Contact database cleanse with an improvement of approximately 75%• Development of Lead Process• Rebuild of Customer Care journey and processes and full development on Salesforce org. -
Senior Salesforce Project ConsultantSerasa Experian Oct 2021 - May 2022São Paulo, Brazil• Manage projects on Salesforce across national and global teams• Architect and develop CRM system migration and processes to Salesforce with Sales, Service, and Community Clouds.• Manage and develop Salesforce improvement cases in a+1000 users org• End-to-end development of a CRM migration processes, fields, record types, page layouts, flows, paths, and approval processes, allowing full compatibility with Salesforce org.• Creation of all Salesforce Playbooks and most common user errors and how to solve them, enabling a clear vision over all the internal processes related to Salesforce and its most common errors
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Senior Salesops AnalystStilingue Apr 2020 - Sep 2021São Paulo, Brazil• Managing Salesforce across +100 users, assuringits usability and integration with different platforms.• Sales Enablement management and execution.• Ensure best-in-class data-quality policies, reducing wrong data input by an average of 80%.• Evaluate data sets in order to create automated workflows, processes builders, flows anddevelop reports and dashboards through KPIs, reducing unnecessary costs by EUR 10.000.• Business analysis and companies OKRs monitoring, developing strategies to achieve eachone.• Sales pipeline and processes administrator, with budget, forecast and compensaGonmanagement and discussion. -
Growth Hacking AnalystMoip May 2019 - Mar 2020São Paulo, Brazil• Manage HubSpot usability across +40 users.• Evaluate data sets in order to create KPI’s, automated workflows, and develop reports and dashboards.• Manage and analyze A/B tests.• Sales pipeline and processes administrator. • Develop business studies. -
Research AssociateSystem1 Research Jan 2019 - Apr 2019São Paulo, Brazil -
Marketing AnalystItaú Unibanco Feb 2017 - Apr 2018São Paulo, Brazil -
Investor Relations AnalystItaú Unibanco Sep 2015 - Jan 2017São Paulo, Brazil
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Mis Bureau InternItaú Unibanco Sep 2014 - Aug 2015São Paulo, Brazil
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Project ManagerPaulista Jr. Projetos & Consultoria Jan 2013 - Jul 2013Araraquara, São Paulo -
ConsultantPaulista Jr. Projetos & Consultoria Mar 2012 - Jan 2013Araraquara, São Paulo
Ricardo A. Skills
Ricardo A. Education Details
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Expeditioner -
Project Management
Frequently Asked Questions about Ricardo A.
What company does Ricardo A. work for?
Ricardo A. works for Leica Camera Ag
What is Ricardo A.'s role at the current company?
Ricardo A.'s current role is 4x Salesforce Certified | CRM | Product Owner CRM | Salesforce.
What is Ricardo A.'s email address?
Ricardo A.'s email address is ra****@****ail.com
What schools did Ricardo A. attend?
Ricardo A. attended Trailhead By Salesforce, Fundação Getulio Vargas, Universidade Estadual Paulista Júlio De Mesquita Filho.
What are some of Ricardo A.'s interests?
Ricardo A. has interest in Social Services, Economic Empowerment, Environment, Science And Technology, Animal Welfare, Health.
What skills is Ricardo A. known for?
Ricardo A. has skills like Microsoft Office, Atendimento Ao Cliente, Pesquisa, Investimentos, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Economia, Trabalho Em Equipe.
Who are Ricardo A.'s colleagues?
Ricardo A.'s colleagues are Marion Fluegel, Gianluca Leonetti, Dave Elwell, Bryan Goh, M. Okamura, Kay Plätke, Fuat Karatas.
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