Robert Mullins Email & Phone Number

Little Rock, Arkansas, United States

During this role, I lead cross-functional teams to enhance the AttorneyManagement System, utilizing Adobe Suite for documentation. I map complex process requirements across domains, ensuring legal compliance and organizational alignment. I oversee developer onboarding and workflow integration.Key Projects:Court Management Accounting Build | 2024 — Present• Led discovery sessions with legal experts, refining business and processrequirements.• Managed bi-weekly sprints, optimizing Scrum ceremonies and team performance.Chief Solution Owner/Scrum Master, Identity Management | 2024• Directed the final implementation of Identity Management, managing allproject phases.• Spearheaded Scrum ceremonies and bi-weekly sprints, fostering continuousimprovement.Chief Solution Owner/Scrum Master, Public Court Connect Rebuild | 2023 — 2024• Administered process discovery with experts and structured two-week sprintsusing Jira.• Maintained project clarity through centralized Confluence documentation.Solution Owner/Scrum Master, Identity Management with Slalom Team | 2023• Defined identity process requirements and implemented Agile-basedimprovements.IMIS – Attorney Management | 2022 — 2023• Mapped Attorney Management processes across three domains, improvingworkflows.• Created detailed documentation and marketing materials, enhancing resourcesin SharePoint.

Clarksville, Arkansas, United States

As a self-motivated IT consultant, I partnered with start-up manufacturing firms to deliver tailored IT solutions that drove operational efficiency. My expertise in business analysis and project management enabled me to identify critical technology needs, implement scalable systems, and offer strategic guidance on the integration of artificial intelligence and machine learning into everyday business processes. I consistently leveraged my knowledge of the software development life cycle (SDLC) to monitor project milestones and ensure adherence to both timelines and quality standards. • Delivered IT projects independently, showcasing strong initiative andleadership. • Adapted effectively to remote work environments, providing ongoing technicalsupport to clients.

United States

Working with Axcela was an exciting project. I was able to work from the ground up building the network from scratch.Everything from installing and terminating CAT 5e to configuring the wireless LAN, and eventually migrating their web-server to a more configurable platform. Key lessons learned on the side of MX, TXT, and CNAME pointers were the most interesting aspects of the project.

117 S. College Ave. Clarksville, Ar 72830

● Enhanced product quality through training and mentoring program.● Spearheaded successful product introductions. ● Reduced product loss by 26% using customer analytics.● Achieved 90% SWOT benchmarks within the first 6-months.

Clarksville, Arkansas

At Rath-Gibson / Greenville Tube Corp I was tasked with;• Reduced employee onboarding time by 87.5%.• Managing export compliance.• Managing Laboratory and testing software.• Optimized production line efficiency by redesigning workflows, and reducingemployee travel distances.• Enhanced network security by implementing two-factor authentication,safeguarding against unauthorized access.• Managed technology transfer during Pre Cast Corporate merger and acquisition.• Managed Sarbanes-Oxley (SOX) compliance testing across multiple manufacturing sites, ensuring stringent financial and operational control standards, by implementing two-factor authentication and upgrading network infrastructure.I bolstered security measures and enhanced efficiency across production lines. I played a pivotal role in integrating an MSSQL interface, which improved production visibility and data acquisition, directlycontributing to operational enhancements.• Managed technology transfer during Berkshire Hathaway Corporate merger and acquisition.

Classes I Teach:Data ModelingSilverlight2 Web GraphicsSilverlight4 Web GraphicsXHTML & CSS2 Web DesignMS Project 2007MS Project 2010MS Visio 2007MS Visio 2010

Network Engineering (Novell Network and Server)Basic Suse Linux AdministrationCreation of nodes (tree-leaf configuration)Windows Desktop administration District-wide SMART Board Planning and Roll-outComputer/Desktop Continuity PlanningIT Security initiative utilizing Cisco network camerasTeacher/Instructor Pre-School-Year TrainingPlanningImplementation Website Design administration and deployment using JoomlaDuties/Projects: Managed / Administrated the Novell network.Managed the 21st Century Technology Project including roll-out.Managed the 21st Century Professional Development Project.Microsoft MigrationRolled out new Backup project (as part of the Disaster and Recovery Project)Liaised wth DIS (Arkansas Department of Information Systems) for Edline and NMAS (Novell Authentication Issues)

Russellville, Arkansas, United States

Graduate Assistant Curriculum and InstructionNCATE Accreditation Assessment Assisted the NCATE Team Gathering materialsCompiled Research utilizing Excel spreadsheetsGraduate Student Evaluation for retentionAssistant to Dr. David BellAssistant to Dr. Daryl Sheets Graduate Assistant Ross Pendergraft Technology Center 2-yearsBlackboard AdministratorMac Lab AdministrationSQL Server Administration and backupInstructor training utilizing the Blackboard system

Oklahoma City, Oklahoma, United States

Business Research Business Data scrubbingKey Person Identification

Claremore, Oklahoma, United States

Coordinated Field Techs and Deployment of DirecTV field installations for the Oklahoma AreaInside Sales coordinationOutside Sales RepresentativeDirector of Outside Sales RepresentativesDeveloped Outside Sales Tent initiativeBest Performing Outside Sales rep for a three-state area. (three years)Office ManagerSold and installed first DirectTV Satellite Internet system in coordination with graphic artist for Lord of the Rings Project.

Postgraduate Certificate, Artificial Intelligence And Machine Learning, B

Seven month program in Python, data science, machine learning and artificial intelligence.

The Complete Python Developer, Python Programming

Immersion Course, Decision Science And Ai, 1 Ceu - 2.5 Instructional Days

Activities and Societies: 1. AI Network Models: Neural Networks, Large Language Models 2. Large Language Models - Deep Dive 3. Prompt.

Masters Of Science, It, 4.0

Activities and Societies: Arkansas Linux Users Group Red Hat Users Group Developed deploy-able Windows USB key OS garage (512mb) Developed.

Business Administration, Marketing, 3.0

Activities and Societies: Deans List Honor Roll (six semesters) American Marketing Association UCO Marketing Association PMI SIFE.

Associate Of Science (A.S.), Zoology

Activities and Societies: Entomology Club Zoology Club Herpetology Club