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Richard Conway Email & Phone Number

Contract Manager + Service Delivery Manager at Service Stream
Location: Bendigo, Victoria, Australia 12 work roles 4 schools
1 work email found @gvhealth.org.au LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email r****@gvhealth.org.au
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Current company
Role
Contract Manager + Service Delivery Manager
Location
Bendigo, Victoria, Australia
Company size

Who is Richard Conway? Overview

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Quick answer

Richard Conway is listed as Contract Manager + Service Delivery Manager at Service Stream, a with 2293 employees, based in Bendigo, Victoria, Australia. AeroLeads shows a work email signal at gvhealth.org.au and a matched LinkedIn profile for Richard Conway.

Richard Conway previously worked as Service Delivery Manager/Contract Manager at Service Stream and Director of Infrastructure and Assets at Goulburn Valley Health. Richard Conway holds B.Sc Hons from University Of Leicester.

Company email context

Email format at Service Stream

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{first}.{last}@gvhealth.org.au
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AeroLeads found 1 current-domain work email signal for Richard Conway. Compare company email patterns before reaching out.

Profile bio

About Richard Conway

Through strategic negotiation and adept problem-solving, I've cultivated robust business relationships that not only enhances operational performance but also prioritizes community or customer impact. My hands-on experience in asset, customer and contract management ensures the delivery of high-quality services, aligning with the principles of commitment to excellence and customer satisfaction.Meanwhile my excellent cultural change leadership has delivered group topping engagement and retention scores and restored profit and client confidences.

Listed skills include Negotiation, Problem Solving, Company Representation, Strategic Planning, and 46 others.

Current workplace

Richard Conway's current company

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Service Stream
Service Stream
Contract Manager + Service Delivery Manager
Bendigo, VIC, AU
Employees
2293
AeroLeads page
12 roles

Richard Conway work experience

A career timeline built from the work history available for this profile.

Contract Manager + Service Delivery Manager

Bendigo, Vic, Au

Service Delivery Manager/Contract Manager

Bendigo, Victoria, Australia

Led a team of 67 staff to manage assets worth 2.1Bn and an annual budget of $30.1M, covering the Coliban Water region in Victoria, Australia.• Improved reporting and on-time delivery from 80% to 95% in Water, Wastewater, and Treatment Plant asset management.• Restructured business operations to enhance performance and developed collaborative work processes with ServiceStream for improved customer response times.

Director Of Infrastructure And Assets

Shepparton, Victoria, Australia

• Led infrastructure, projects, BioMedical, Engineering, and grant funding operations with a team of 22 staff members.• Developed and implemented the first Asset Management investment plan accepted by the State of Victoria.• Achieved a project completion rate increase from 55% to 97% and doubled grant income in the first year.

Sep 2020 - Aug 2023

Manager Assets

Echuca, Victoria, Australia

Staff reporting: 15Budget: $10M

Oct 2019 - Sep 2020

General Manager Infrastructure Services

Echuca

Lead the infrastructure division for Campaspe Shire. Works, Asset Management, Developments, Engineering Design and Plant and Fleet. Up to $35M in capital works each year and 90 staff.Staff reporting: 90

Jul 2018 - Oct 2019

Asset Manager

Echuca

Owner and strategy lead for long term capital and operational planning for spending on acquisition, disposal, maintenance and upgrade of assets. Corporate Asset Risk leader, lead for state and federal funding support, lead for regulatory compliance, lead for corporate Business Continuity Planning.Leading staff across civil construction, building maintenance, asset management, road governance and engineering design disciplines.Staff reporting: 16

Dec 2016 - Jul 2018

Regional Manager Bay Of Plenty And East Coast New Zealand

Tauranga New Zealand

Planning and delivering the regional programmes for the Bay of Plenty and East Coast. Responsible for driving down injury and re-injury rates, driving improvements to employer activities that will improve injury and disability incidents, also the lead relationship manager for the biggest and most important relationships.Relationship lead for the Safe Communities scheme for Tauranga, Rotorua and Taupo. National lead for Safe Communities also project lead for the Road injury pevention workstream.Managing and developing the injury prevention and customer relationship staff in the region.

Aug 2013 - Nov 2015

Asset Strategy Manager

Senior Manager and responsible for long term management, acquisition, disposal, maintenance and upgrade of MRP assets worth in excess of NZ$6.2BN.Annual operating budget of $52M.Corporate Asset Risk leader, Long term strategy for the portfolio of assets, Lead for regulatory compliance, Lead for corporate Business Continuity Planning.

Aug 2010 - Aug 2013

Chief Executive

Wellington Region

Chief Executive for this organisation managing $17M worth of capital property, $18M capital funds and $1.4M of operational income. Primary tasks:• Advising the board on company matters• Creating and maintaining key peer contacts• Writing and adhering to sound budgets• Hiring the staff and organising the structure of the company• Full financial/operational responsibility• Setting the direction for the organisation – Business Planning• Achieving key stage points in the companies development• Managing the Public Relations for the organisation• Delegating tasks to key staff and managing projects directly or through staff as appropriateMain achievements:1. Partnering with a local business to deliver homes at 33% of market cost.2. Creating a viable company out of a Council department in 16 months.3. Asked to be an expert witness at the New Zealand Governments investigation in to Social Housing reform.4. Improving client satisfaction from 67% to 98%.5. Increased payment performance to 90% and bad debts to less than 1% in 2 years.6. Keeping the team on board whilst making all of the changes necessary for success.

Apr 2007 - Aug 2010

Commercial Manager

Responsible for Refuse, Waste Water, Water Supply, Properties, Consent Compliance and Insurance. Budgets in excess of $15M.Primary tasks:• Lead public consultation on a range of Council activities• Budget creation, management and reporting for the Assets department• Write reports for publication including the districts’ Annual Plan and Long Term Plans, as well as reports for and attendance at Council meetings.• Ensure that Council assets are managed in the best possible fashion politically, technically and financially.• Deputise for the assets manager and act in his absence.• Manage asset maintenance throughout the district.Main achievements:1. Writing and implementing the strategic asset plans and Council long term plans.2. Innovating service delivery in a number of key areas and keeping the Council and ratepayers on board.

Aug 2005 - May 2007

Operations Manager

Primary tasks:• Manage the CPO (Central Post Office) - both retail sector and finances as well as in the role of Facility Manager. • Liaise with interested parties i.e. Fullers Ferries, ARC, ACC, ARTA, Police and Fire Service. • Manage operational finances and reporting procedures for the BTC.• Devise and implement an Asset Management plan for the Britomart, Auckland ferry and all Auckland’s rail terminals. • Write and negotiate commercial agreements• Create and plan 3-year budget for the Britomart. Main achievements:1. Creating from scratch and implementing successfully an asset management plan for all of Auckland’s railway stations and ferry terminals. 2. Improving the financial viability of the CPO by working with tenants and rail operators.3. Turning the station from an arguable health hazard to a viable commercial and operational centre of excellence.

Feb 2004 - Aug 2005

Operations

Ran the worldwide operation of the business day to day including crewing, maintenance, air traffic, security and scheduling

Jan 1997 - Feb 2004
Team & coworkers

Colleagues at Service Stream

Other employees you can reach at servicestream.com.au. View company contacts for 2293 employees →

4 education records

Richard Conway education

Post Graduate Certificate In Management

Bedford College

A- Level, , A/S

Luton Sixth Form College

Strategic Leadership

Institute For Strategic Leadership
FAQ

Frequently asked questions about Richard Conway

Quick answers generated from the profile data available on this page.

What company does Richard Conway work for?

Richard Conway works for Service Stream.

What is Richard Conway's role at Service Stream?

Richard Conway is listed as Contract Manager + Service Delivery Manager at Service Stream.

What is Richard Conway's email address?

AeroLeads has found 1 work email signal at @gvhealth.org.au for Richard Conway at Service Stream.

Where is Richard Conway based?

Richard Conway is based in Bendigo, Victoria, Australia while working with Service Stream.

What companies has Richard Conway worked for?

Richard Conway has worked for Service Stream, Goulburn Valley Health, Campaspe Shire Council, Accident Compensation Corporation (Acc), and Mercury Nz.

Who are Richard Conway's colleagues at Service Stream?

Richard Conway's colleagues at Service Stream include Kerem Kiriş, Kainat Malik, Shawn Gillespie, Nathan Elder, and Tina Khakpour.

How can I contact Richard Conway?

You can use AeroLeads to view verified contact signals for Richard Conway at Service Stream, including work email, phone, and LinkedIn data when available.

What schools did Richard Conway attend?

Richard Conway holds B.Sc Hons from University Of Leicester.

What skills is Richard Conway known for?

Richard Conway is listed with skills including Negotiation, Problem Solving, Company Representation, Strategic Planning, Team Building, Budgeting, Customer Relations, and Contract Negotiation.

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