Responsibilities include:● Writing creative copy for real estate listings● Writing agent bios and Unique Selling Proposals for real estate agents● Writing product copy for small businesses● Limited social media & online storefront managementhttps://scrivenslate.wordpress.com/

As a Field Services technician at HCL America, I was responsible for managing the ServiceNow ticket queue, addressing emergent hardware and connectivity incidents, client requests, and Smart Hands tickets, as well as ensuring all applicable service SLAs were met. I provided support for and resolved issues with desktops, laptops, mobile devices, and multifunction devices as needed. I helped coordinate and support equipment relocations, additions, changes, and deletions in Active Directory andSCCM as they pertained to departmental and facility records for computers and peripheral devices. I managed provisioning, setup, and deployment of new devices for clients as needed. I collaborated with the Onboarding/Offboarding Project Management team for ongoing projects, including upgrading and relocation of clinical enduser equipment, circuits, routers, servers, switches, and wireless access points. I also ensured availability to perform smart hands MDF/IDF hardware support for the off-site network team, including installation and troubleshooting of routers, servers, switches, and wireless controllers.

Writing creative copy for online storefronts, marketing/email copy, product descriptions, and blog content.

Managed logistics, maintenance, inventory, placement, & recovery of company (signs, lockboxes, etc). Reviewed real estate listing documentation to ensure legal & corporate compliance, wrote listing copy for properties listed.

Employed by Modis Engineering on a contract basis, assigned to the Google Data Center in Moncks Corner, SC. As a member of Google’s Hardware Operations team and a former member of Google's Network Interrupts team, my responsibilities have included server diagnostics and repairs, server upgrades and deployments, troubleshooting and repair of switches, routers, ethernet & fiber optic cabling, maintaining physical data security, and managing daily workflow to meet all Google service level agreements.

Currently attending Trident Technical College, pursuing an AS in Network Systems Management. I completed my Certificate in Applied Sciences in A+/Network+ Technology with a 3.0 GPA in October 2014, and completed my Certificate in Network Security in May 2016.

Owner and operator of this executive limousine company. Responsible for all facets of the business, including marketing, developing client accounts, scheduling, and driving company vehicles for clients.

Conceptualized and opened an eco-friendly limousine company utilizing hybrid SUVs.

Designed and built custom computers for specialized applications. Also performed general PC repair as needed. Custom builds included:• Automotive PCs• PC based jukeboxes• Home theater PCs• Picture frame PCs • Home Automation control PCs

Assembly and quality testing Chromophare lighting and video systems for surgical applications.